4.4 stars no chance, Avoid.. Find a local solicitor do your research these are useless.. Guarantee they will reply on here, that's about it.. Ongoing case since 2019 had 5 different solicitors sinc... See more
Company replied
Location
Switch locationTower Road 2, Egerton House, CH41 1FN Birkenhead, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ryan Ellis took over our claim, which had been outstanding for nearly 5 years. The circumstances were personally difficult, and from the moment Beth Mackay received contact from the MIB, she contacted... See more
Company replied
In the handling of my car crash compensation claim I would like to say that it was Haley Reeves who led the claims process with enormous diligence and persistence which resulted in precisely the com... See more
Company replied
I wasn't aware that I may have been mis sold these historic car financing agreements going back so many years for which I no longer have any paperwork for. Thus I am pleased Slater & Gordon have brou... See more
Company replied
Company details
Written by the company
We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk
Slater and Gordon (UK) LLP
Written by the company
Contact info
Tower Road 2, Egerton House, CH41 1FN, Birkenhead, England, United Kingdom
4.4
Excellent
113 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Slater and Gordon Lawyers - Wirral
Hi Warren,
Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.
Kind regards,
Lucy Ellams
Customer Analyst
Excellent service and communication is…
Excellent service and communication is brilliant. I have been kept informed every step of the way, which is very important thank you 😊
March 27, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers - Wirral
Hi Sarbjit,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lucy Ellams
Customer Analyst
Reply from Slater and Gordon Lawyers - Wirral
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Celine Cosgrove
Customer Analyst
The process was so quick and easy.
March 14, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Celine Cosgrove
Customer Analyst
Reply from Slater and Gordon Lawyers - Wirral
Hi Michael,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Celine Cosgrove
Customer Analyst
Reply from Slater and Gordon Lawyers - Wirral
Hi Paul,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Celine Cosgrove
Customer Analyst
It’s quick and easy and simple great
March 6, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Devendra,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Celine Cosgrove
Customer Analyst
Great service from Slater and Gordon following a cycling accident!
Since Amanda Kidd took on my case following a cycling accident I have been very satisfied with her prompt action to resolve the claim. It is fair to say she has gone above and beyond my expectations!
March 5, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi David,
Thank you so much for your 5* review and for your kind words about our colleague, Amanda. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jena, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Celine Cosgrove
Customer Analyst
Slater and Gordon handled everything…
Slater and Gordon handled everything perfectly from start to finish. I thank all the team that worked tirelessly to get a great result for myself. Special thank you to Sahmaira who is a very kind and very competent patient lady 🙏 Many thanks to all in the company
February 10, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Peter,
Thank you so much for your 5* review and for your kind words about our colleague, Sahmaira. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, John, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lee Jones
Customer Analyst
Very happy with the service and results…
Very happy with the service and results we received from Slater & Gordon. Their representative Mr David Dunne spent a large number of hours at my house in Southport unraveling this complicated situation which was accepted.
January 7, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Peter,
Thank you so much for your 5* review and for your kind words about our colleague, David. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Jordan, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lee Jones
Customer Analyst
My claim took far too long in my…
My claim took far too long in my opinion and there were several changes of people handling my case and long periods of time without any contact at all.
Once Linda Taher took over it moved much quicker and reached a satisfactory conclusion thankfully.
January 28, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Karen,
Thank you for your review. We are sorry to hear our service did not meet your expectations although we're pleased to hear that Linda restored some faith and helped your claim reach a satisfactory conclusion. We appreciate your feedback and will take your comments under advisement for our future development.
Kind regards,
Lee Jones
Customer Analyst
Reply from Slater and Gordon Lawyers - Wirral
Hi Rob,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lee Jones
Customer Analyst
Can’t fault this company at all…
Can’t fault this company at all especially Shuiken Chan for her support over the last 4 years nearly.
December 5, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Stephanie,
Thank you so much for your 5* review and for your kind words about our colleague, Shuiken. It was our pleasure to provide you with an excellent service and we will share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your matter and we wish you all the very best in future.
Kind regards,
Lee Jones
Customer Analyst
Personal injury claim
I Fell off a defective chair in work Aug 24. Which without doubt worsened an existing back problem. There was no denial that the chair was defective, any denial would have been pointless. The specialist I later saw stated the fall would not have worsened my condition !!! ( he should not have said this --- best S&G find a more compassionate specialist !! He would not amend his opinion ! ) The claim was then based on his evidence. Obviously low ! and my company jumped at this opportunity to get off lightly. This left me with few options !! Mr Drinkwater was left with few options and advised acceptance. S&G should seek medical opinions from a favorable specialist rather than one that takes the money and the easy option !.
Under these circumstances S&G hands were tied. It was the specialist that let us down by taking the easy option.
November 1, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Robert,
Thank you so much for your additional 5* review and for your kind words about our colleague, Stephen. It was our pleasure to provide you with an excellent service and we will share your kind words with him, as well as his team leader, Lynsey, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lee Jones
Customer Analyst
Easier than last people I talked to
November 6, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Paul,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lee Jones
Customer Analyst
Small claim.
Made a claim after accident found the service really good at keeping me informed. Great outcome after quite a long case.
October 16, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Alan,
Thank you so much for your 4* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards,
Victoria Iyamu
Customer Analyst
Excellent communication skills
Excellent communication skills, you have kept me up to date on the various 'machinations ' this claim involves. Always succinct and informative, thank you.
October 4, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Geoff,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lee Jones
Customer Analyst
Sound Guidance Thus Far
All members of staff that have communicated with me have kept me updated and guided me through the process.
Here's hoping the conclusion is beneficial to both me and Slater & Gorgon
October 10, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Jeff,
Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.
Kind regards,
Lee Jones
Customer Analyst
Reall good quick & easy to complete
October 7, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Wirral
Hi Michael,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lee Jones
Customer Analyst
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.