Slater and Gordon Lawyers - Wirral Reviews 

113
TrustScore 4.5 out of 5

4.4

Tower Road 2, Egerton House, CH41 1FN Birkenhead, England, GB


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Rated 1 out of 5 stars

4.4 stars no chance, Avoid.. Find a local solicitor do your research these are useless.. Guarantee they will reply on here, that's about it.. Ongoing case since 2019 had 5 different solicitors sinc... See more

Company replied

Rated 5 out of 5 stars

Ryan Ellis took over our claim, which had been outstanding for nearly 5 years. The circumstances were personally difficult, and from the moment Beth Mackay received contact from the MIB, she contacted... See more

Company replied

Rated 5 out of 5 stars

In the handling of my car crash compensation claim I would like to say that it was Haley Reeves who led the claims process with enormous diligence and persistence which resulted in precisely the com... See more

Company replied

Rated 5 out of 5 stars

I wasn't aware that I may have been mis sold these historic car financing agreements going back so many years for which I no longer have any paperwork for. Thus I am pleased Slater & Gordon have brou... See more

Company replied


Company details

  1. Law Firm
  2. Divorce Lawyer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Personal Injury Attorney

Written by the company

We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk

Slater and Gordon (UK) LLP

Written by the company


Contact info

  • Tower Road 2, Egerton House, CH41 1FN, Birkenhead, England, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

113 reviews

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4.4

All reviews

(113)

1,674 reviews in the last 12 months

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Rated 5 out of 5 stars

Historic car finance agreements

I wasn't aware that I may have been mis sold these historic car financing agreements going back so many years for which I no longer have any paperwork for.
Thus I am pleased Slater & Gordon have brought them to my attention & are dealing with the issue on my behalf.

September 21, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi Peter,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

Good communication

Good communication

September 18, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi Eddie,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

Although we didn't get the outcome we…

Although we didn't get the outcome we hoped for, I couldn't have asked for more from Slater and Gordon,in particular James, who I would highly recommend to anyone who is looking to make a hearing loss claim. He was very clear and understanding and at the end of the experience I felt like I lost a friend.Well done James and thanks again

September 12, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi Paul,

Thank you so much for your 5* review and for your kind words about our colleague, James. It was our pleasure to provide you with an excellent service and we will share your kind words with him, as well as his team leader, Christopher, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.

Kind regards,

Lee Jones
Customer Analyst

Rated 1 out of 5 stars

Avoid at all costs

I gave 1 star because Trust Pilot doesn't allow negative stars!

Some 5 years ago now I was involved in a car accident. Thanks to dashcam liability was resolved in my favour very quickly. My first medical appointment was via video link and despite me being a bald, and very obvious man, the diagnosis constantly referred to me as 'Ms' and if being misgendered wasn't bad enough the diagnosis was wrong. Some weeks later I was seen in person and thankfully my manly status was confirmed and my diagnosis was correct.

Fast forward a year and they wanted to get my car examined, which I did and it was a write off. This was in January 2023. In July 2023 I chased because I had still not heard anything and chased by October 2023 I still had not received payment for the total loss but was told several times my case was a priority.

I'd love to tell you that while they were deal with the total loss they were also dealing with my injuries but alas they were not. My injuries were still not being dealt with and despite cooperating swiftly on every occasion they were painfully slow.

Fast forward to January 2025 when I was told the TP were disputing causation and my case was being taken to court and given a court date in June. The TP provided a list of questions for the expert to reply to. You have thought that now half way into the 4th year of my case S&G would be keen to chase this and get it resolved. Sadly not and the expert was not chased and didnt respond in time for the court case so my court case was delayed. We had put forward an offer for settlement which was rejected because...... the expert had not responded.

A few weeks after the initial date the expert responded and supported my case. The TP put forward a low ball offer and instead of negotiating on my behalf S&G recommended I accepted the low ball offer. Thankfully I ignored them and told them to put forward the original. This led to a debate and the case handler telling me this was against their advice. Again thankfully I ignored them and the TP accepted an increased offer.

Youd think this is where my story ends, but no. My case was sent to the recovery department who contacted me and told me the TP had 21 days from settlement to pay. You would indeed be right if you guessed that by day 22 I had heard NOTHING! I chased again and was ignored for a day while I assume S&G chased my payment. I was told a BACS payment would be made and ve paid in 3 to 5 working days.

Were on Day 6 now and you guessed right. Ive still not received the money.

Ive been misgendered, misdiagnosed, ignored, passed from one case handler to another and a fairly simple RTA has taken 5 years to resolve.

Avoid at all costs.

August 24, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi Garry,

Thank you for your review.

We are saddened to hear you feel our service did not meet your expectations. Please be assured our team worked hard to bring your claim to a full conclusion despite circumstances outside of our control.

We are in the process of arranging your payment and we thank you for your patience during this time.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Sam Mcneice dealt with the claim…

Sam Mcneice dealt with the claim brilliantly, explaining all procedures really thoroughly, sensitively and swiftly.

August 14, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi Lou,

Thank you so much for your review, we really appreciate it. We're so pleased to hear you found Sam's service helpful and we will certainly share your kind words with Sam, as well as her team leader, Beth, who will ensure she receives the recognition she deserves.

We'd like to thank you for choosing Slater & Gordon to handle your claim and please don't hesitate to contact us if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

I hate rip offs

Using this Company it is so easy to retrieve what you want

August 3, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Easy to understand what was required

Easy to understand what was required

August 1, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,
Simon Murphy
Customer Analyst

Rated 4 out of 5 stars

Very easy to fill in ,disappointed no…


Very easy to fill in ,disappointed no fees shown on how much you will take out of any claim

July 24, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi Shirley,

Thank you for your review, we really appreciate it. If you have any concerns, please email carfinanceclaims@slatergordon.co.uk who should be able to assist. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.

Kind regards,

Lee Jones
Customer Analyst

Rated 4 out of 5 stars

Motohome and car enquiry

Very easy to do the search not sure about the fee Slater and Gordon deduct, but am happy to see if the searches are successful.

July 22, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi Lisa,

Thank you for your review, we really appreciate it. We're very pleased to have you as a client at Slater and Gordon and hopefully, once your claim is settled, you will feel we have provided a 5-star service.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

Quick and easy to complete

Quick and easy to complete

July 16, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi Gary,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards,

Lee Jones
Customer Analyst

Rated 5 out of 5 stars

The accuracy and quickness is…

The accuracy and quickness is absolutely amazing and brilliant. What if you have more than one car finance? I had 2

July 7, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi,

Thank you for your review. For any queries, please contact carfinanceclaims@slatergordon.co.uk and we will get back to you as soon as possible.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Great

Great web site

July 4, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Claims

Easy to do but no email

July 3, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Great and efficient service!

Great and efficient service!

June 17, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi,

Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

I used these for a work related…

I used these for a work related compensation claim.
Our solicitor was Mairead Breen.
She was excellent from day one until the money came through, she kept me updated and gave me advice and answered all my questions.
I can't thank her enough

June 5, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi Dawn,

Thank you so much for your review and for your kind words about our colleague, Mairead. It was our pleasure to provide you with Mairead's assistance and we will certainly share your kind words with her, as well as the rest of the team.

We would like to thank you for placing your trust in Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require further assistance.

Kind regards
Simon Murphy
Customer Analyst

Rated 1 out of 5 stars

I would like to thank Hayley for her …

I would like to thank Hayley for her professionalism and effort in concluding my claim. Her efforts have gone a long way toward restoring my faith in Slater and Gordon. Prior to Hayley handling my case, my experience of Slater and Gordon was extremely negative. I would not recommend you to anyone.

May 30, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi David,

Thank you for your kind words about Hayley, she is an asset to our team. We are saddened to hear you were not completely satisfied by your experience, we appreciate there were delays outside of our control, but we are pleased to have brought your claim to a full conclusion and we wish you all the very best.

Kind regards
Simon Murphy
Customer Analyst

Rated 4 out of 5 stars

Company did well despite total…

Company did well despite total intransigence from the other side . A little more updating could have helped though I appreciate there was often nothing to say over the last 9 tears. Most importantly on their advise I held out which was well worth it.

May 2, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi Christopher,

Thank you for your review, the positive feedback is most appreciated. We're so pleased you kept faith in us during a long journey and it was our pleasure to provide you with a successful outcome in the end.

We would like to thank you for choosing Slater and Gordon and we wish you all the very best.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Excellent thought out whole process

Excellent thought out whole process

April 28, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi Ian,

Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

Rated 1 out of 5 stars

Absolute Waste of time lI would never…

Absolute Waste of time lI would never recomend Slater & Gordon it just felt like they where all Still on Lock Down and had not gone back to work yet.
i spent at least 3 -4 hours giving them a detailed itinerary of the treatment by a surgeon and also the Optician's neglect of urgency What was most likely only a torn retina easily fixed because of not been treated for 5 weeks waiting list instead of recognising i needed immediate treatment due to thier neglect it became a detached retina and after the horrendous treatment by a surgeon in St Paul's has now left me practically blind in my Right Eye with irreparable damage the surgeon in question was arguing about my prescription after 15 mins of me saying i had. 20/20 vision he said he was looking at someone else's details on his computer and struggled to speak fluent English he botched up the operation and failed to give me any anti-Biotic eye drops needed after such an operation to prevent infection it caused me a massive infection this to me was a decoy because of the botch up operation then causing my macular and retina to detach.
Gordon and Slater after being evasive and it just felt like i was given the Run around and it felt like they where working from home as i just could not get hold of a solicitor dealing with my case they did not consult me it would take up to 3 weeks to get hold of anyone of the so called solicitors. even the call operator felt embarrassed after an hour on the phone he could not get hold of a solicitor then after 4 months of this horrendous none service they sent me a letter to say they did not think had any case for them to take on.
any one with half a brain can see from just the basic amount of detail i've given the hospital and the Opticians are culpable of medical negligence but these Cowards decided no case to fight lI would never recomend Slater & Gordon it just felt like they where all Still on Lock Down and had not gone back to work yet an absolute Let Down by Slater & Gorden and the so called Opticians My sight is crucial for my line of work, i've been totally let down by these people and the Opticians in the first instance then followed on by the Incompetence & Neglect of the surgeon at the hospital.

April 11, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi Peter,

Thank you for your review.

Although we respect your frustration at your experience with your optician and the distress it has caused, our experienced team, after careful consideration, determined your claim to fall below our acceptance criteria. We appreciate this can be frustrating to hear but you are free to consult an alternative law firm who may view matters differently. We appreciate your feedback.

Kind regards
Simon Murphy
Customer Analyst

Rated 5 out of 5 stars

Slater and Gordon Outstanding Service!

Slater and Gordon provided outstanding legal representation in my employment case, and I am especially grateful to Doreen Reeves for her professionalism, expertise, and dedication. From the outset, she took the time to understand my situation, provided clear and thoughtful advice, and guided me through every step with confidence and care.

Her attention to detail and strategic approach were invaluable, and I always felt reassured knowing I had a knowledgeable and committed advocate on my side. Communication was excellent throughout, and I truly appreciated her responsiveness and support.

I highly recommend Slater and Gordon, and particularly Doreen Reeves, to anyone in need of expert legal assistance. Their commitment to their clients is second to none!

January 31, 2025
Unprompted review
Slater and Gordon Lawyers - Wirral logo

Reply from Slater and Gordon Lawyers - Wirral

Hi Lola,

Thank you so much for your 5* review, we really appreciate it. We are so pleased to hear you found Doreen's assistance helpful and we will certainly share your kind words with her, as well as her team leader, Peter, who will ensure she receives the recognition she deserves.

We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.

Kind regards
Simon Murphy
Customer Analyst

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