Sleep and Snooze Reviews 1,400

Great.cant believe Ive finally found something to help me sleep. Ive bought every type of sleep deprivation product and none have worked. Wonderful patches .

Absolute scum bags!!!! Take your order and money then don't deliver! Avoid at all costs

Very easy to order, mattress great value for money. Easy delivery and the mattress is really comfortable

I ordered an air mattress in 27th December and was twice told it was on its way, but it never arrived. The third time, I was sent a tracking number and a package was delivered. Unfortunately, rather than being an air mattress, it was 4 pillows. I cancelled the order and requested a refund.

Ordered a heated blanket on the 15th December, still hadn't received it by the 28th, got offered an upgrade, took it, after a week I still hadn't received that. When contacted again they said the upgrade had sold out and infact they couldn't send me one. The customer service agent was hopeless I had to deal with. It took from 15th December to the 18th January to get a refund.

I was left helpless. Tried leaving a bad review and they removed it from Google. Left a trust pilot review and someone replied from the company basically calling me a liar

The only good point I can say is the final customer service agent at dreams I spoke to on the 17th January went out of his way to actually sort my problem out. The other 4 I spoke to prior were not.

Excellent customer and delivery service. The quality of the mattress is superb. Very happy with the purchase.

Easy to use website. Fast and proper delivery. Thank you.

Being kept informed of the Order progress and then despite the advised delay the item was delivered within three days.

Product as described and arrived quickly. Great service. Thank you

Great price, great delivery timescale and a great product so far

Arrived very quickly. Very pleased with the sheets are lovely and soft and make the bed really comfortable 😴

Very happy with this purchase. Great for the guests

We've used Sleep and Snooze for several beds and mattresses and they have always been top class. Our sons bed started to fall apart after only 6 months (they have stopped selling that model) and they very promptly allowed us to pick another bed, came out, took down the old one and put the new one up. Would highly recommend.

Bed delivered by helpful and pleasant couriers. After unpackaging discovered bed with dirty marks and fabric torn .Disappointed by look of fabric quality.
Long time to speak to customer service but helpful when did.
New bed delivererd today. Very helpful couriers. Again bed grubby and marked although packaged better. Bed taken away and now waiting for a response.
Frustrating service.

One thing I was apprehensive about was the delivery of the large divan bed and mattress, the delivery team were great - so careful and clean as well as extremely helpful and provided extra guidance for assembly (which I did myself). Very happy with the service. The bed is lovely too!

Mattress is great. Delivery was efficient and delivery drivers very friendly and helpful.

Buying experience was all good, I also have a mattress coming through my partner. We picked delivery day yet there is a need for multiple messages asking to contact if there will be a problem. Then the driver phones, which we missed. Come on, we picked today, we also never contacted with a problem about delivery. Why with the constant spam. Chill sleep and snooze, we chose this day for a reason, reason being there will be no issue.