Sleep and Snooze Reviews 1,400

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Great.cant believe Ive finally found something to help me sleep. Ive bought every type of sleep deprivation product and none have worked. Wonderful patches .

Rated 5 out of 5 stars

A promising and reliable seller. I have been placing a wrong order and the refund is speedy. I then put the 2nd order through TopCashback and it works, the delivery workers were excellent who place... See more

Rated 5 out of 5 stars

Ordered three beds, once built they were great quality. There was one manufacturing defect identified during my build, upon 3 days from me contacting them about the issue, they delivered and assemble... See more

Rated 5 out of 5 stars

Simple ordering service online. Delivery was done on time. Sofa bed installation was done respectfully and quickly by the excellent John and Dave. Couldn't have asked for a better service . Plus the... See more

Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

Written by the company

We are Sleep and Snooze, the go-to everyday online bed store. We offer amazing value beds and mattresses to suit every budget, with fast and FREE delivery.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 1 out of 5 stars

So disappointed

The material is so cheap, the sofa looks nice but when you siting is not really nice you feel like a balloon. And the arm was broken in 3-4days after I receive I think it is plastic.

June 30, 2022
Sleep and Snooze logo

Reply from Sleep and Snooze

Dear Corina

Thank you for taking the time to speak with me today. I am sorry again for the issues you have had with your sofa bed.

I am glad we have reached a resolution on the matter which you deem to be acceptable. I have emailed you with a summary of what we have agreed.

Should you need any further questions or queries, please do not hesitate to contact me.

Many thanks

Peter

Rated 3 out of 5 stars

Slats bent after 10 days use - cannot get refunded

I needed a double bed for a spare room. I purchased the Jordan Black Metal Bedframe. I noticed recently that one of the slats was sagging (near the headboard). As it was only used for about 10 nights I wrote to Sleep Snooze. They would replace it for the same or asked me to choose another. I can't find another within the same price range that will not have the same problem (Flimsy slats and not mid support). So seem to be stuck with it.

June 28, 2022
Unprompted review
Sleep and Snooze logo

Reply from Sleep and Snooze

Dear Sam

I am sorry for the issue you are having with your bedframe.

Unfortunately we have been unable to locate your order with the details provided. We have requested additional information via Trustpilot, and will hopefully be back in contact shortly.

Many thanks

Peter

Rated 5 out of 5 stars

A promising and reliable seller.

A promising and reliable seller.
I have been placing a wrong order and the refund is speedy. I then put the 2nd order through TopCashback and it works, the delivery workers were excellent who placed the mattresses on the wooden bed frame and without asking for a tip.
Note: the co. Online chat box sometimes needs to wait for few minutes and there is no contact telephone available for voice communication

June 23, 2022
Rated 5 out of 5 stars

Very impressed!

Fantastic customer service! Bed is gorgeous, instructions clear and precise. All nuts and bolts exact. Delivery quick and we’ll communicated! I am very impressed, thank you!

June 23, 2022

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