The people who helped me get the recommendation, get the order placed, and the prescriptions submitted, including Al, who followed up on the shipping, we’re great. Your shipping is close to glacial i... See more
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A better tomorrow starts tonight.
1414 NE 42nd St., 98105, Seattle, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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my support from the Zen desk was quick and prompt, polite, and super helpful.
Sleep Doctor has been very responsive to any questions I had. They discontinued the product I was buying from them but they were helpful in suggesting a similar item. Good customer service.
What a poor experience. First device was never mailed and they blamed it on Amazon week. Next device was also not delivered until my wife asked Sleep DR where the device was. Again not mailed. Got the device and it failed to function. Ordered another, this time it worked. Appointment scheduled for Tuesday August 5th at 5:30PM. No one signed on to meet. Sleep Dr called the attending Physician and no one answered. Then got a text saying they were not able to make the appointment. Now for a retry. Go someplace else.

Reply from Sleep Doctor
I received my shipment sooner than expected. The process was simple. Sleeping with the watch pat was a breeze. Setup was easy. I received my results within 48 hours of completing my sleep study. Customer service was easy to connect with, knowledgeable and friendly.
Person on the other end of the line goes out of her way to help you and, makes you realize you're dealing with a Pro human being. Someone with kindness , who builds bridges and , never gives up helping you until achieving your goal. I call it 100% customer satisfaction.
This is the WORST experience of all time! I spend over $1200 for a CPAP Machine. The strap broke after 3 days. The pillows did not fit. I was asked multiple time to send pictures of the broken items before they would even think about a replacement. I will report the to the BBB and any organization that will listen to me.

Reply from Sleep Doctor
I just wanted to say how pleasantly surprised and grateful I am for your responsiveness. I live in another country, far away, and honestly didn’t expect my email to be answered so quickl ,but it was! Your team is incredibly responsive, and that means a lot.Also, your articles are amazing. The sleep maps you've provided are some of the best I’ve come across, and they’re really working for me. Thank you so much for the helpful guidance and support 😊✨️

Reply from Sleep Doctor
Very easy to order, fast delivery, and home test was easily accomplished with simple to follow instructions. Also, customer service promptly answered any questions I had.

Reply from Sleep Doctor
They went above and beyond with my order. I ordered a sleep apnea test. I needed it by a certain date. I highly recommend ordering your products from this company.

Reply from Sleep Doctor
She was very prompt and helpful!!
Thank you!! 🌸

Reply from Sleep Doctor
Go somewhere else they cannot do their job correctly. Blame the customer for their inadequacies. I am now going to start litigation against them. The CEO is a piece of shit.

Reply from Sleep Doctor
My goodness! If you suspect you have sleep apnea, Sleep Doctor is the place to go! They send your sleep study items quickly and schedule your consult for treatment. I’m only on night 1 of CPAP use and I already feel SOOO much calmer. I originally got my sleep study done do to resistant hypertension. My doctor suspected sleep apnea, and sure enough, I had severe sleep apnea. The sleep study showed I had 38 breathing events per hour- my first night using a CPAP, I got it down to 5! Checked my BP after using the CPAP, I got it down to 125/72. A few weeks ago it was hovering around 160/90 while on 3 different BP meds, regular excises and a good diet. I really cannot thank Sleep Doctor enough. It’s changed my life. I also love my respiratory therapist- she’s great. Overall, 10/10. You have to give them a try if you suspect sleep apnea. It’ll change your life.

Reply from Sleep Doctor
I took the sleep test and they diagnosed sleep apnea and I ordered equipment. They guessed at the mask and the size. There was no size guide included as resmed said there would bev in the instructions. When it did not work they just pointed me to several FAQs which were no help. I feel abandoned after spending lots of money that has so far not given me one minute’s sleep. Run from these people and pay up for someone who will actually help you.

Reply from Sleep Doctor
It’s such a great place for FREE information. I still had questions and they answered them!
Was supposed to be buying a bypap was sent apap instead contacted customer service they told me apap was what my provider prescribed I told them thier dr was the one I spoke with not help not good representative for this company I will not use them again
Great service, knowledgeable people, fast results, easy to take home test.
Sleep Doctor makes the experience educational and easy to manage; unlike the present medical system nationwide. It is much more cost effective than involving oneself in a 10-month or 13-month medical rental while you go through demoralizing one-month and three-month checkups to see if you're "using the CPAP machine properly and thoroughly."
From start to finish this was a smooth process. Correspondence was fast and very professional. The sleep test is all inclusive and the results explained where I could understand. One stop place at a low cost. Will recommend to others.
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