Slinger Bag Reviews 1,685

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the product easy to use and operate. People frequently highlight the staff's helpfulness and positive attitude, contributing to pleasant interactions. Many consumers also praise the product's quality, noting its effectiveness as a training tool and its durable performance. However, some people were dissatisfied with customer service, mentioning issues with slow responses, incorrect parts being sent, or difficulty in resolving battery-related problems. A few other people also felt that the product had too much topspin that couldn't be adjusted, and some experienced issues with the remote control's range or battery life.

What people talk about most

Product

People report ambiguous experiences with the product. Many customers express satisfaction, praising its... See more

Quality

Reviewers highlight ambiguous aspects of quality. While some customers praise the product as fantastic,... See more

User experience

Clients share positive opinions on user experience, highlighting the product's ease of use and portability.... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the helpfulness and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness and efficiency of the staff,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Your site provides easy friendly to assistance in operating slinger and recommended drills to use. I have been very satisfied with using the slinger after a month’s use. My only complaint would b... See more

Company replied

Rated 4 out of 5 stars

This bag comes with all the accessories you need that you have to pay extra with other companies. The machine is pretty consistent but has some inconsistencies that I like because it makes me work on... See more

Company replied

Rated 4 out of 5 stars

Great product, just disappointed the remote came out of package with a low battery (we assume) so unable to control it from more than a few feet away. Not intuitive how to replace remote battery. Ot... See more

Company replied

Rated 5 out of 5 stars

Everything works as I expected, and I'm very happy with it. Functionally, the remote has a ridiculously short range - like 10 feet. This NEEDS to be improved. Aesthetically, the orange & black c... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Slingerbag for pickleball is a great b-day present!…

Slingerbag for pickleball has exceeded all my expectations. I’ve spent the last 18months looking at countless YouTube videos, and other players win the Slingerbag in local competitions. It’s the machine to have for simple use, more add-on included and portability. Great color and construction material. I got it for my birthday and have not stopped thanking my wife.

May 19, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi James,

Thank you so much for sharing your experience with the Slinger Bag for pickleball on Trustpilot!

We're thrilled to hear that it has exceeded your expectations and that it's lived up to everything you'd hoped for after months of research. Knowing that the machine’s simplicity, included add-ons, portability, and design made such a positive impact means a lot to us.

It’s extra special to hear that it was a birthday gift—and we hope you’ll continue enjoying every moment with it. Please pass along our thanks to your wife as well!

If you need any assistance, feel free to reach out to our support team through the following channels:

Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com

We’re always here to help!

Best regards,
Slinger Support

Rated 5 out of 5 stars

It is a great tool for helping your…

It is a great tool for helping your tennis game. Best for the low-mid budget! Plenty of user instructions and support to get the most from it. To get much better you will spend 500 more IMO.

May 9, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi Chris,

Thank you for sharing your feedback on Trustpilot! We're thrilled to hear that the Slinger Bag has been a great tool in supporting your tennis journey—especially as a smart option for players on a low to mid-range budget.

We’re glad you found the user instructions and support helpful. Your comment on performance relative to price is valuable, and we appreciate your honest perspective. It's feedback like yours that helps us continue improving and providing value to our community.

If you need any assistance, feel free to reach out to our support team through the following channels:
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com

We’re always here to help!

Best regards,
Slinger Support

Rated 1 out of 5 stars

I live 10 minutes away from the…

I live 10 minutes away from the company. Yet, they didn’t let me pick it up, I had to pay shipping.

May 15, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi Archimedes,

Thank you for your feedback and for choosing Slinger bag.

We understand that you live near our head office and would prefer to pick up your order in person. However, please note that our fulfillment warehouses are located in different states and not at the same location as our head office.

Additionally, not all products are stocked in a single warehouse, and our facilities are not set up to accommodate local pickups. To ensure consistent and reliable service, all orders are shipped exclusively through our courier partners.

If you need any assistance, feel free to reach out to our support team through the following channels:

Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com

We’re always here to help!

Best regards,
Slinger Support

Rated 1 out of 5 stars
Slinger Bag logo

Reply from Slinger Bag

Hi Karol,

Thank you for reaching out to us.

We're sorry to hear that your launcher isn't working properly. To help us resolve the issue as quickly as possible, could you please share more details about the problem you're experiencing?

Any specific information about when or how the issue occurs would be very helpful. We also noticed that, aside from your recent question about your order, we haven’t received any support requests related to this issue.

If you need any assistance, feel free to reach out to our support team through the following channels:

Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com

We look forward to assisting you and getting your launcher back to proper working condition.

Best regards,
Slinger Support

Rated 4 out of 5 stars
Slinger Bag logo

Reply from Slinger Bag

Hi Joey,

Thank you for taking the time to share your feedback on Trustpilot!

We're glad to hear the Slinger Bag is delivering great value for you, and that it’s meeting your expectations.

If you need any assistance, feel free to reach out to our support team through the following channels:

Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com

We’re always here to help!

Best regards,
Slinger Support

Rated 4 out of 5 stars

Good machine for the money.

All around great machine. Some difficulty placing on the oscillator.

May 6, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi Samantha,

Thank you for taking the time to leave a review on Trustpilot—we're thrilled to hear you're enjoying your Slinger Bag overall!

We appreciate your note about the difficulty placing the launcher on the oscillator. We're always looking for ways to make setup smoother. If you ever need tips or assistance, feel free to reach out—we're here to help.

You can contact our support team through any of the following channels:

Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com

We’re always here to help!

Best regards,
Slinger Support Team

Rated 5 out of 5 stars

liked it!

i used it a couple of times and have to say that I am pretty happy with it!

May 6, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi Dawn,

Thank you for sharing your feedback on Trustpilot!

We're so glad to hear that you're happy with your Slinger Bag after using it a few times. It's always great to know that the machine is helping players like you enjoy their training sessions even more.

If you ever have questions or need assistance, feel free to reach out to our support team—we’re here to help!

Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com

Thanks again for being part of the Slinger community!

Best regards,
Slinger Support Team

Rated 5 out of 5 stars

Quick arrival

May 12, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi Laura,

Thank you for your Trustpilot review!

We’re glad to hear your Slinger Bag arrived quickly—that’s exactly what we aim for. We hope you're enjoying it so far, and if you ever need assistance or have any questions, we're always here to help.

Feel free to reach out anytime through the following channels:

Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com

Thanks again for being part of the Slinger community!

Best regards,
Slinger Support Team

Rated 5 out of 5 stars
Slinger Bag logo

Reply from Slinger Bag

Hi Tracy,

Thank you so much for taking the time to leave us a review on Trustpilot!

We're thrilled to hear that you had a positive experience with our customer service and follow-up. Feedback like yours means a lot to our team and encourages us to continue delivering the best possible support.

If you need any assistance, feel free to reach out to our support team through any of the following channels:

Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com

We’re always here to help!

Best regards,
Slinger Support

Rated 5 out of 5 stars

All that I expected

All that I expected! Easy to setup,and easily fits in my vehicle. Love it!

May 2, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi Tina, 

Thank you so much for your recent Trustpilot review!

We’re thrilled to hear that your Slinger Bag is everything you expected. It’s great to know that you found it easy to set up and that it fits easily in your vehicle—just the kind of convenience we aim for.

Your feedback means a lot to us and helps others feel confident in choosing Slinger.

If you need any assistance, feel free to reach out to our support team through the following channels:
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com

We’re always here to help!

Best regards,
Slinger Support

Rated 4 out of 5 stars

Quality

Good product although the plastic materials which hold the rotating parts can break easily.

May 9, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi Michael, 

Thank you for taking the time to share your thoughts on Trustpilot.

We’re glad to hear that you’re enjoying the product overall, though we're sorry to learn about your concern regarding the plastic materials. We take all feedback seriously and are continuously working to improve the durability and performance of our products.

If you've experienced any specific issues or need assistance, please don’t hesitate to reach out. Our support team is always here to help:

📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com

Thanks again for your honest review—it helps us make the Slinger experience even better.

Best regards,
Slinger Support

Rated 1 out of 5 stars

Have not received my product

Have not received my product

May 1, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi Mike,

We’re very sorry to hear that you haven’t received your product. We understand how frustrating this experience must be, and we sincerely apologize for the inconvenience.

Although we received tracking information and believed the order had shipped, it appears the courier did not complete the initial scan of the package. Please rest assure that we’ve already contacted the courier to investigate and resolve the issue as quickly as possible. We also reached out to you in a separate email to help address the situation and arrange a new shipment. 

Thank you for your patience and understanding. If you have any further questions or concerns in the meantime, please don’t hesitate to reach out.

Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com

We’re always here to help!

Best regards,
Slinger Support

Rated 5 out of 5 stars

Good help

Had an intermittent issue with our bag losing power and not coming back on. The customer service rep diagnosed the problem quickly and I ended up buying a new control board which solved the issue. The instructions sent were a bit outdated, but the online instructions were fine. Thank you.

May 6, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi Tony,

Thank you for taking the time to share your experience with Slinger on Trustpilot.

We’re glad to hear that our customer service team was able to quickly diagnose the issue with your bag and that replacing the control board resolved the problem. We also appreciate your note about the instructions — your feedback helps us improve, and we’ll make sure it gets to the right team.

If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com

We’re always here to help!

Best regards,
Slinger Support

Rated 5 out of 5 stars

My experience so far has been quite…

My experience so far has been quite positive. This is exactly what I was looking for in a Pickleball machine. It’s easy to maneuver around the courts, and I find it lightweight enough to lift into my car's trunk without any difficulty. Additionally, the user interface is intuitive, and I really appreciate the convenience of the remote control for turning on or off and setting the oscillator.

April 28, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi Jude, 

Thank you so much for taking the time to share your positive experience with your Slinger Bag on Trustpilot!

We’re thrilled to hear that the machine is exactly what you were looking for in a Pickleball training partner. It's great to know that you find it easy to transport, simple to use, and that the remote control adds to your convenience on the court.

Your feedback means a lot to us and helps others in the Pickleball community make confident decisions.

If you need any assistance, feel free to reach out to our support team through the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com

We’re always here to help!

Best regards,
Slinger Support

Rated 5 out of 5 stars

Great Pickleball Training Partner

Fast delivery. Easy set up right out of the box.. I had a couple of questions regarding how to set up and how to best use the battery. My online questions were answered withing minutes by their tech support. Not only once but several times in a row for different concerns. This gave me confidence that I was doing the right things with the Slinger. After several weeks of daily use, I am able to hit 300 shots of whatever I am working on in about an hour. Much improvement in my game. Highly recommend as a training partner.

May 5, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi John, 

Thank you for your thoughtful review on Trustpilot!

We’re so glad to hear that your Slinger Bag arrived quickly and was easy to set up right out of the box. It’s especially great to know our tech support team was able to assist you promptly and consistently — your confidence means everything to us.

It’s inspiring to hear how you’re putting in the work and hitting 300 shots in just an hour! That kind of dedication is exactly what Slinger is designed to support, and we’re thrilled it’s helping improve your game.

If you ever need further assistance, feel free to reach out through any of these channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com

We’re always here to help!

Best regards,
Slinger Support

Rated 5 out of 5 stars

Slinger Drill Mate

This device has lived up to all the reviews and continues to function daily. Absolutely everything I wanted in a practice and drill mate.

May 5, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi Rick, 

Thank you for your kind review on Trustpilot!

We're so happy to hear that your Slinger Bag has lived up to your expectations and continues to be a reliable part of your daily practice. Knowing it’s exactly what you were looking for in a training and drill partner means the world to us.

If you ever need assistance or have any questions, feel free to reach out — we’re always here to help:

📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com

Thanks again for being part of the Slinger community!

Best regards,
Slinger Support

Rated 5 out of 5 stars

Love the simplicity of the machine and…

Love the simplicity of the machine and that it’s easy to set up for a fun workout. It also looks really cool. The shipping was smooth and pretty fast.

May 5, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi Rodger, 

Thank you for the fantastic review on Trustpilot!

We’re so glad to hear you’re enjoying the simplicity and ease of setup with your Slinger Bag — and that it’s helping you get in fun workouts! We also appreciate your mention of the smooth and fast shipping process, and we have to agree — we think it looks pretty cool too!

If you ever have questions or need support, we’re just a message away:

📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com

Thanks again for being part of the Slinger community!

Best regards,
Slinger Support

Rated 5 out of 5 stars

Professional service customer orientated They always answer the phone And we’re…

They always answer the phone And we’re helpful to resolve a non-warranty issue After about five correspondences I was able to purchase a necessary for the repair. And save me about $150 in shipping to the authorized repair service and Did the very simple repair myself also they sent an instruction YouTube video. I’m very pleased
Thank you very much.

May 5, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi Jody,

Thank you for sharing your experience on Trustpilot!

We’re so pleased to hear that our support team was responsive and helpful in resolving your issue — even outside of warranty. It’s great to know you were able to complete the repair yourself with guidance from our team and the YouTube video. Saving you time and money while getting your Slinger Bag back in action is exactly what we aim for!

If you ever need further assistance, we’re always here to help:

📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com

Thanks again for being a part of the Slinger community!

Best regards,
Slinger Support

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product. The first Slinger we received was defective and it was replaced quickly and efficiently with clear instructions and at no additional cost. The machine itself is an excellent tool for upgrading our game. Prime Time Pickleball has an excellent selection of videos to aid in the use of the Slinger and its settings. Thank You!!!

April 21, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi there, 

Thank you for your kind review on Trustpilot!

We’re sorry to hear that your first Slinger had an issue, but we’re glad our team was able to quickly and efficiently get a replacement to you — hassle-free and with clear instructions. We’re even happier to hear that your new machine is working well and helping you upgrade your game!

It’s great that you’ve been finding value in Prime Time Pickleball’s videos too — they’re a fantastic resource for getting the most out of your Slinger.

If you ever need anything else, don’t hesitate to reach out:

📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com

Thanks again for being part of the Slinger family!

Best regards,
Slinger Suppor

Rated 5 out of 5 stars

Great training tool

Great training tool, easy to operate and carry!

May 2, 2025
Slinger Bag logo

Reply from Slinger Bag

Hi Rob, 

Thank you for your review on Trustpilot!

We’re glad to hear you're enjoying your Slinger Bag and finding it both easy to use and carry. It’s great to know it’s serving you well as a training tool!

If you ever have questions or need support, we're always here to help:

📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com

Thanks again for being a valued part of the Slinger community!

Best regards,
Slinger Support

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