Slome Reviews 1,779

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

Great bed! the quality is good but the instructions are a little unclear. Colour may slightly differ from photos.

Rated 5 out of 5 stars

I was a bit sceptical when I ordered my topper (memory foam and bamboo) the promise was a cooler way of sleeping. The topper arrived very soon after I ordered it, very well packed and with clear instr... See more

Rated 3 out of 5 stars

We've been using the topper Bambu for almost a month. It seems ok. On the other hand we've been trying to obtain a VAT invoice from the company and despite providing them with all the company details... See more


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 43% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

My hypnia experience was excellent

My hypnia experience was excellent. The bed arrived at the time expected and in perfect conditions, the instructions were claire and the assembly not very difficult. I still enjoy my hypnia bed every night

October 4, 2021
Unprompted review
Rated 3 out of 5 stars

I'm not sure yet about the mattress as…

I'm not sure yet about the mattress as I will move in next week to my new house, so I will have time to try this.
The experience with the delivery company they use in Spain was not the best. Lots of mix messages with different delivery dates . Very confusing and stressing specially if you are in the middle of refurbishing your property.
The company doesn't do weekends. Companies need to lear a lot from Amazon prime. The delivery is excellent.

November 25, 2021
Unprompted review
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Reply from Slome

Hello Max,

Thank you for your message,

We are very sorry that your experience wasn't 100% satisfactory.

As you may know we are a company that is trying to learn and to do its best, but of course with all the limitations that a small company has.

As you haven't tried your mattress yet, we would love to hear from your experience with it. Please contact us on our phone number +34 93 271 59 91.

Best wishes from HYPNIA's team

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