slumbar.co.uk Reviews 

435
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

The pillow I ordered was too firm, and since they advertise a 60 night trial and hassle free returns i thought returning the product would be easy and simple. However, I have emailed them 3 times sin... See more

Company replied

Rated 5 out of 5 stars

Good buying experience, easy to place my order and kept upto date with shipping and delivery. Product (memory foam pillow) has been a game changer, finally waking up on a morning without the stiff nec... See more

Rated 5 out of 5 stars

Speedy delivery after order. The knee pillow is amazing; it fits perfectly and stays in place well. After a few nights I have noticed less hip discomfort upon waking, and a quicker transition from fra... See more

Rated 5 out of 5 stars

I’ve been using the knee pad for a couple of months now and I’ve just realised I’ve been getting a much better continuous nights sleep, waking up far far less times,I don’t know if it’s coincidence or... See more

Company details

  1. Online Marketplace
  2. also in
  3. Bedding Store
  4. Fitness and Nutrition Service

Written by the company

It so hard to make the wood from the Trees when it comes to finding products that will make a genuine difference to the quality of your life. As Back Pain sufferers ourselves we’ve tried pretty much every contraption on the market. You can rest assured that we only put the Slumbar brand on products that have truly made a difference to our lives and others.


Contact info

4.2

Great

TrustScore 4 out of 5

435 reviews

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4.2

All reviews

(435)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality products delivered on time

I ordered 2 spare pillowcases for the Slumbar knee pillow that I bought recently. I'm pleased to say that the products arrived by Royal Mail 3 days after my order was placed on the Slumbar.co.uk website. I'm very pleased with the quality of the products. However, some tracking information would have been additionally helpful

March 3, 2024
Rated 4 out of 5 stars

Pillow

Pillows are great quality but to firm for me which I'm gutted about as I really wanted them to work. The knee pillow is fantastic though

February 28, 2024
Unprompted review
Rated 3 out of 5 stars

Good products but poor delivery

Products are well made and I have found them useful for achieving a good night’s sleep. The only niggle is with delivery, very slow and needed an extra email. Still haven’t received the ebook. Perhaps better to order their products from Amazon!

February 8, 2024
Rated 2 out of 5 stars

Hardness

I was disappointed by the pillows being rather hard. You could perhaps offer a soft/medium/firm choice of pillow (if you do, I didn't notice it). I liked the shape which is why I bought the pillows, but in practice found it more like a large firm brick in bed than like a pillow. We had very comfortable memory foam pillows of the same shape that finally became too soft after more than 10 years of use so I was hoping to replace them, sadly yours are not right.

February 7, 2024
slumbar.co.uk logo

Reply from slumbar.co.uk

Hi George,

Thank you for your feedback and we are sorry to hear that the pillows aren't right for you. The Neck Pillow is designed to be firm to offer the correct support for people suffering with Neck pain. You may have been more suited to our Luxury Memory Foam Pillow which is softer. We do offer 60 nights to trial the product and then send it back for a full refund if you arent happy.

All the best

Tom

Rated 3 out of 5 stars

Return portal is nowhere to be found

Having trouble finding out how to return the pillow for a free refund as it is not suitable for me. I can not see a return portal anywhere online and there has been no reply to my emails sent. Please help...

February 7, 2024
slumbar.co.uk logo

Reply from slumbar.co.uk

Hi Kirsty, Extremely sorry the returns portal didnt work for you, we have emailed over a returns label and as soon as we receive the product back we will issue a full refund.

Rated 5 out of 5 stars

It is lovely

It is lovely - it helps the only thing I would recommend is a change of cover or another version. It’s heavily used therefore a more hard wearing cover that doesn’t bubble would be something I would buy

February 3, 2024
Rated 5 out of 5 stars

My pillow arrived very quickly and was…

My pillow arrived very quickly and was packaged safely. Since receiving the pillow I have been contacted by the manufacturer several times with advice on use and tips for bad backs etc. The leg pillow is really well made and is very comfortable. It is early days but is definitely helping to relieve some of the pressure on my bulging disc by aligning my spine during the night.

January 13, 2024
Rated 5 out of 5 stars

Seems to help.

My osteopath recommended using a knee pillow and after some research I decided to buy the Slumbar one. Easy to use and comfortable and my back problem appears to have eased a bit. Will continue to use.

January 13, 2024
Rated 5 out of 5 stars

Excellent knee pillow

Ready ordering, quick delivery. Ordered a knee pillow for my sister. I had one for myself over a year ago and it helped my knee pain so much my husband also bought one several months ago. I would certainly recommend this product and the company.

January 15, 2024

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