slumbar.co.uk Reviews 

435
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

The pillow I ordered was too firm, and since they advertise a 60 night trial and hassle free returns i thought returning the product would be easy and simple. However, I have emailed them 3 times sin... See more

Company replied

Rated 5 out of 5 stars

Good buying experience, easy to place my order and kept upto date with shipping and delivery. Product (memory foam pillow) has been a game changer, finally waking up on a morning without the stiff nec... See more

Rated 5 out of 5 stars

Speedy delivery after order. The knee pillow is amazing; it fits perfectly and stays in place well. After a few nights I have noticed less hip discomfort upon waking, and a quicker transition from fra... See more

Rated 5 out of 5 stars

I’ve been using the knee pad for a couple of months now and I’ve just realised I’ve been getting a much better continuous nights sleep, waking up far far less times,I don’t know if it’s coincidence or... See more

Company details

  1. Online Marketplace
  2. also in
  3. Bedding Store
  4. Fitness and Nutrition Service

Written by the company

It so hard to make the wood from the Trees when it comes to finding products that will make a genuine difference to the quality of your life. As Back Pain sufferers ourselves we’ve tried pretty much every contraption on the market. You can rest assured that we only put the Slumbar brand on products that have truly made a difference to our lives and others.


Contact info

4.2

Great

TrustScore 4 out of 5

435 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(435)

20 reviews in the last 12 months

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Rated 1 out of 5 stars
slumbar.co.uk logo

Reply from slumbar.co.uk

Thank you for your review, We have checked your tracking number and it states that the courier was unable to deliver due to the address being missing or incorrect. We will email you separately to resolve this and despatch replacement pillows as soon as your address is confirmed

Thanks

Tom

Rated 5 out of 5 stars

Relief of pelvic pain

This aid is a great product. I already have similar and wanted an update. It enables my pelvis to stay in-line overnight when I am on my side and has relieved me of ongoing pelvis pain. I appreciated the personal touch and messages from Matt and Tom. It very much resonated with my own experiences.

May 3, 2024
Rated 4 out of 5 stars

Good pillow.

Like the product. An immediate automatic confirmation of the order would have been useful. Wasn't sure that the order had gone through.

April 29, 2024
Rated 5 out of 5 stars

Pillow & kee pillow

Pillows were as described & fast delivery. These pillows are really good quality & are good for people who have neck or shoulder problems . The knee pillow is good for hip's

April 15, 2024
Rated 5 out of 5 stars

It works!

This is one of the best things I’ve bought for a long time! I was having quite severe hip pain and struggled with pain at night, waking up regularly. Someone recommended using a knee pillow and after some online research I decided on the Slumbar product. I liked that it seemed firm and durable and that it’s possible to buy a replacement cover. I wasn’t at all sure it would work but as there’s a return guarantee I felt I had nothing to lose. Now, after having used the pillow for a couple of weeks, I ask myself what took me so long? The pillow is wonderfully supportive and I have had no pain at night since I started using it. The pillow is a bit ‘clunky’ in shape but you soon get used to that. Thank you Slumbar, I’m very grateful and impressed.

April 15, 2024
Rated 1 out of 5 stars

I didn’t receive my goods

I didn’t receive my goods

April 12, 2024
slumbar.co.uk logo

Reply from slumbar.co.uk

Hi Adrian, The tracking number showed that your order was delivered, When you contacted us to say it hadn't arrived we offered to send a replacement order out, but you reversed your payment and didn't reply to our mails. Unfortunately on occasions couriers make mistakes, or parcels are delivered in correctly, but if this does occur we do our best to resolve the issue and send a replacement order out.

Rated 5 out of 5 stars

Great product

Great product. Definitely more comfortable than other pillows I've tried. Also, I've received some thought provoking emails detailing the owner's experience of dealing with back pain which, together with the pillow, is helpful in managing such conditions.

April 10, 2024

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