The pillow I ordered was too firm, and since they advertise a 60 night trial and hassle free returns i thought returning the product would be easy and simple. However, I have emailed them 3 times sin... See more
Company replied
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See what reviewers are saying
Good buying experience, easy to place my order and kept upto date with shipping and delivery. Product (memory foam pillow) has been a game changer, finally waking up on a morning without the stiff nec... See more
Speedy delivery after order. The knee pillow is amazing; it fits perfectly and stays in place well. After a few nights I have noticed less hip discomfort upon waking, and a quicker transition from fra... See more
I’ve been using the knee pad for a couple of months now and I’ve just realised I’ve been getting a much better continuous nights sleep, waking up far far less times,I don’t know if it’s coincidence or... See more
Company details
Written by the company
It so hard to make the wood from the Trees when it comes to finding products that will make a genuine difference to the quality of your life. As Back Pain sufferers ourselves we’ve tried pretty much every contraption on the market. You can rest assured that we only put the Slumbar brand on products that have truly made a difference to our lives and others.
Contact info
67 crewe road, haslington, Haslington, Haslington, cw1 5qx, CREWE, United Kingdom
- info@slumbar.co.uk
- slumbar.co.uk
4.2
Great
435 reviews
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Replied to 50% of negative reviews
Typically replies within 24 hours
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Super fast delivery and great product…
Super fast delivery and great product as described.
July 7, 2024
Comfortable head and neck support
Parcel arrived within a few days. The pillow has already made a difference to my night’s sleep; it supports my head and neck perfectly. I like the fact it comes with a cover too. Would definitely recommend this to anyone who’s got a problem with sleeping comfortably.
July 2, 2024
Excellent product and arrived really…
Excellent product and arrived really quickly. Very impressed
June 28, 2024
We didn’t get any delivery date for two…
We didn’t get any delivery date for two weeks they tell you to go on the website and pick a date but nothing was there then they told us the order would be canceled if we didn’t give them a date not good .
June 14, 2024
Reply from slumbar.co.uk
Hi Joyce, I'm confused by your review, Thats not how our delivery service works, there is no requirement to select a date and we have also received no prior contact from you to suggest that you hadnt had your delivery. if the courier has tried to deliver on three separate occasions and failed then they will hold the parcel until you contact them and request for it to be delivered. Please email us at info@slumbar.co.uk with any information you have and we will try to resolve it for you.
Reliable product and fast delivery
Reliable product and fast delivery, what more can I say.
June 8, 2024
Excellent product and they treated me as a human being.
Great product at a great price with a company who are easy to deal with and whose after sales service is excellent. I was treated like a human being rather than just another consumer when I contacted them. I won't hesitate to recommend slumber as a company and as a range of products to everyone I know.
June 14, 2024
I ordered two items and received only…
I ordered two items and received only one. They haven't replied to my email requesting that they send the other.
June 15, 2024
Reply from slumbar.co.uk
Hi Adrien,
Extremely sorry part of your order has not arrived, a replacement has been sent out today
Many Thanks
Tom
Item arrived in good time
Item arrived in good time, as described. Time will tell as to the overall quality but initial instinct looks that it will be a good buy!
June 9, 2024
very comfortable pillow
very comfortable pillow , more importantly my neck pain has gone
June 1, 2024
Comfortable and secure knee pillow
Speedy delivery after order. The knee pillow is amazing; it fits perfectly and stays in place well. After a few nights I have noticed less hip discomfort upon waking, and a quicker transition from fragile bent double mammalian creature to nearly upright human.
June 3, 2024
Very comfortable
I’ve woken up the last two mornings with no neck ache. The pillows are perfect for me. Thank you.
June 2, 2024
Best nights sleep for quite a while.
Best nights sleep for quite a while.
Delivery came day before it was scheduled. Highly recommended and will return
May 30, 2024
Should've Gone to Slumbar First!
I already had a product from Slumbar when I bought myself a new contour pillow. I'd already experienced their excellent customer service and the good quality of the item I already had. I originally replaced my pillow with what I thought was the exact same one - from John Lewis but when it arrived it was much too soft and unsupportive that I sent it back and ordered from Slumbar - a great choice at last!
May 19, 2024
Promising start.
Good detailed website abd reasonable prices. I've only just received my knee pillow so have not yet had a chance to feel the results yet. Softer than I was expecting which is good and the removal cover will be useful.
May 18, 2024
Easy to order
Easy to order. Quick delivery.
Really, really great 'newsletters'. Do hope people read them. As a retired Chiropractor I fully appreciate your advice regarding managing pain, particularly chronic pain. As you yourself know pain is devastatingly debilitating.
Do keep going on your education.
Thank you
Mandy
May 14, 2024
Does what it says it does
May 10, 2024
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