IRRESPONSIBLE BANK! No professional manners! Was good in past years, now grew and opening a 2nd Business account seems impossible. One month now blowing us off with a short attitude, " It is under rev... See more
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I find no benefit to using this bank over a local bank. If you are a small non-profit they want to charge you a monthly fee to use their services, but they do give free accounts to profit earning micr... See more
RUN AWAY. I have been a business customer since 2014. This bank "upgraded" their online portal and app. I lost all access to every transaction. They offered to 'mail or fax' my past statements. Seriou... See more
REALLY RUN ! the May 2021 roll-out of there new SBB mobile CANNOT be installed on most phones and there internet desktop SBB IS just beyond ambiguous. This bank should be shut down by the FDIC. I am... See more
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Company details
Information provided by various external sources
Our goal is to provide Micro and Small Business owners with cutting-edge financial services and supportive banking technology. As a small business ourselves, we’re here to help Micro and Small Business owners navigate the challenging path to financial and entrepreneurial success. You’re free to set the course to your destination, of course. Our technology and experience will simply guarantee some wind in your sails.
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Not very forthcoming with information…
Not very forthcoming with information for new accounts. Had to call numerous times to get needed information.
love the sbb family
love the sbb family. They have been very helpful and kind in my experience
Great customer service
What impresses me about SBB isn't so much the good account terms and features -- and they are. It's how they handle things when something outside the usual takes place. SBB has a great personal touch with their customer service, and I heartily recommend them.
Best Small Business Bank Ever!
This is the best solution and bank I have found for small business. Exactly the account and online transaction options that I need, and reasonable fees for wire transfers.
I have 2 of my businesses now banking with SBB.
App never works
Unfortunate I can't change my mailing address and the app is horrendous...it never works!! Everything else has been wonderful.
I am very pleased with the accounts…
I am very pleased with the accounts they offer, and their service is excellent. I highly recommend Small Business Bank.
Friendly and professional!
Still have not received any ATM cards
Still have not received any ATM cards, signup was more difficult than expected. No responses to my voicemail.
Great experience. Crisp value proposition
Great experience setting it up. Simple value proposition with no catches that suits our needs as a small startup looking for free banking.
Trifecta
Trifecta! Thy have the three most important features: sync with quick books, no fees, ach payments so I can pay myself from my business account.
So far so good
So far so good. As a new customer I haven’t really use the bank that much. I have used the mobile deposit and making deposits are very simple. Time will tell.
Great customer service
Great customer service. Fast mobile deposits. Bill pay. I made the right choice for my small business banking.
Easy to setup
I'm sorry but this was my worst banking…
I'm sorry but this was my worst banking experience ever in over 25 years of business. After opening my account, one of my clients AND their banker had incredible difficulty in sending a wire to my newly opened account. The banker actually questioned if this was a real bank. The following day I was informed that MY account has been canceled. No reason was given other than I was suddenly "not a fit". I said that was an unacceptable answer and was promised an e-mail within the hour. I never did get an e-mail or answer. I notice similar experiences occurred with others while looking at reviews online. I wish I had seen them before I wasted so much time.
THE PROCESS IS QUICK,
THE PROCESS IS QUICK,
THE PERSON WHO HANDLES THAT, DOES A PROFESSIONAL JOB,
NO MUCH REQUIREMENTS, NO HASSLES, NO HATRED ,
NO ATTEMPT TO TAKE YOUR MONEY...
SEEMS INTEGRITY AND SUPPORTIVE.
Easy to work with
My application for a business bank…
My application for a business bank account was approved and the account ready to be used in no time. Thanks!
A Case of Prejudice and Misjudgment
Customer service by Ms. McFadden was awesome. Yet, I feel that the senior bank officials were biased and pre-judgmental during the "due diligence" after the approval of my business checking and savings accounts. I feel my small business profile was prematurely judged and unfairly deemed to be 'unsuitable". Indeed, a perfect example of prejudice and misjudgment.
Can't think of any reason to look elsewhere.
Have been with SBB for several years now, and am still delighted with their service. No nonsense bank. Good people. Fast service. Responsive to all my needs and questions. Simple and secure online banking interface.
Everything I've needed to run both of my micro businesses. Can't think of any reason to look elsewhere.
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