I wish I had read the other views first. My order was mistakenly sent to the billing address instead of the shipping address. Even though I PAID FOR PACKAGE PROTECTION, they refuse to send a replaceme... See more
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See what reviewers are saying
Received broken product. Requested replacement cap so product would stop leaking. Advised they can't if I want to return I could and REC new bottle. Condescending cust service and too much trouble wit... See more
PRODUCT: "small flower willow tea" is great. I have used it since trying it in Germany in 1975, for urination problems caused by taking allergy meds. Now, I have Benign Hypertrophic Prostatitis (o... See more
Placed an order Wednesday, March 21, 2018 @ Noon. It is Saturday, March 24, 2018 & order still has not arrived. Called Customer Service @ Smallflower & they stated shipping had been delayed due to we... See more
Company details
Contact info
4716 N. Lincoln Avenue, Chicago, IL 60625
- 800.252.0275
- customerservice@smallflower.com
- smallflower.com
Hasn’t replied to negative reviews
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Excellent product and prompt delivery
Smallflower is an excellent source for homeopathic remedies that may not be available in your local health-food store. The selection is expansive and the delivery is prompt. The pricing is reasonable too.
great and prompt service!
It is so nice to deal with a honest company! Thank you!
Flawless order handling
It was a pleasure dealing with your staff (he even talked German!)
and the execution from ordering to delivering was flawless. Congrats!!
Sibylle
Wunderbar:)
Timely receipt of my products, and wonderful online selection of hard-to-find scents. just what I've been looking for!
How i feel about Smallflower
i am very satisfied with the service and the product offerings - and of course love the fact that there are German speaking employees....who know the products and can give advice. I recommend small flower to all friends. Keep it up - danke!
solid perfume tins
I like the solid perfume tins. They are easy to slip into a small purse and the lilac and rose smell especially good.
Small flower has an excellent selection of personal hygiene products and herbal remendies for everyone.
I like the scents available from Smalllflower.
Great place for great stuff...
I have been using Smallflower for a few years now - mainly because I can buy 'proper' English shaving cream to use with a shaving brush...
These people have a great selection, at good prices, and are efficient and prompt. I can buy stuff that I can only usually get in London, and their brushes and blades are good value too...
Real 'quality' stuff, and very efficient as well...
Timely delivery, No complaints
I found the product I was looking for at the best price on Smallflower, and they delivered it earlier than expected. Website was easy to use. No complaints!
Great store!
Merz will always be one of my all time favorite stores. The staff is always friendly, knowledgable, and helpful. The level of service is unbeatable. I've since moved out of the area and am happy that I can still patronize the business from afar. I've been buying a cologne that is very hard to find, but they have it. So I'm stoked that I can still order from them and get the products I need. My order was received and shipped as promised.
Reliable and good prices
Delivered & shipped on time, reliable, and friendly customer service.
King Kone Ear Candles
Have been very happy with the results using the King Kone candles. We have used many different kinds and these are the best!
Reliable service
I placed an order online & they processed it within a few days, Very reliable.
A Very Special Place
Smallflower has a wonderfully varied selections of everyday and unusual beauty products. I cannot wait until my friend moves to Chicago so I can tell her to visit the apothecary posthaste.
Great packaging
They do a great job of individually wrapping each item and packing the box for minimal jostling of contents.
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