Smart Formations Reviews 884

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Service was seamless and the advisor I spoke to was very knowledgeable and helpful. I will definitely recommend Smart formations for a well priced and curated service

Company replied

Rated 5 out of 5 stars

I used Smart Formations to set up a company with alphabet shares for a client, and the experience was excellent. The online process was very straightforward, thanks to a well-designed order form tha... See more

Company replied

Rated 5 out of 5 stars

Ronnie was absolutely amazing. 10/10 service. He was helpful, patient and resolved my issue so quickly. I cannot thank him enough. I He was efficient, professional, patient and knew his work.which I l... See more

Company replied

Rated 5 out of 5 stars

Excellent Brilliant service, i got reffered to smart fomartions by a friend and they did a MLR check which came back very compliant after checking my documentation. I got certificate of incorporation... See more

Company replied

Company details

  1. Business and IT Consulting Agency

Written by the company

We are company formation agents and address service operators, authorised by Companies House to submit online applications. We are the same team that operates www.1stChoice-Formations.co.uk and have been involved in company formations since 2011. This site has been set up to provide heavily discounted limited company packages to first-time clients. We also offer VAT registration assistance, Certificates of Good standing and Apostille services. Our Holborn address service is in one of central London's leading business areas.

Form LTD Company With Address Service £62.99+VAT

Written by the company

Form LTD Company With London Office Address
Form your LTD Company with central London registered office address with FREE service addresses for directors and shareholders in the first year.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

884 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Ronnie was absolutely amazing

Ronnie was absolutely amazing. 10/10 service. He was helpful, patient and resolved my issue so quickly. I cannot thank him enough. I He was efficient, professional, patient and knew his work.which I like working with people like Ronnie. He rang me back very quickly and emailed me. Amazing 5 star service. Thank you Ronnie

July 10, 2023
Unprompted review
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Reply from Smart Formations

Dear Mr Shamim,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us. .

Regards,
Jack, on behalf of the Admin team

Rated 2 out of 5 stars

There are better formation companies out there.

No option to add middle names which caused some issues further down the line. Communication is woeful. You wait at least 24 hours for a reply and then get 2 or 3 which sometimes give conflicting info. Asked for confirmation of log in details as i had misplaced them only to be told I'd been sent them. Yeah thanks for that. I wouldn't be asking if i didn't need them. Cheaper than some of the others but there is a reason for this.

June 29, 2023
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Reply from Smart Formations

Dear Mr Bell

An intermediary supplies company formation application forms to all company formation agents. They have been agreed with Companies House and do not allow for the inclusion of a middle name.

To adjust your details at Companies House, you must log into the company administration account we have given you and make the change online.

Your accountants set up your company using their email address, which has complicated the login details to your company administration account.

We have reviewed the emails exchanged over the past few days and understand your frustration. A better explanation should have been given to you. Please accept our apologies for not doing so. We have today checked that your account is working and a member of our support team will call you to ensure that you can access your account and make the changes you wish to make.
Kind regards

The support team
Smart Formations

Rated 5 out of 5 stars

Helpline call re paperwork

Helpline call re paperwork, answered promptly, agent was very understanding and helpful, security tested and fast to complete, information sought was provided

July 6, 2023
Unprompted review
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Reply from Smart Formations

Dear Ian,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us. .

Regards,
Ronnie, on behalf of the Admin team

Rated 5 out of 5 stars

Quick Turnaround and very Helpful!

Very helpful staff and very quick in registering a new company!
Pleasure to do business with you.
Highly recommended

June 30, 2023
Unprompted review
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Reply from Smart Formations

Dear Client,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Ronnie, on behalf of the Admin team

Rated 5 out of 5 stars

The team is very helpful

The team is very helpful. Online portal and user-friendly enough. Good value for money.

June 9, 2023
Unprompted review
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Reply from Smart Formations

Dear Client,

Thank you for taking the time to post your review.

Regards,
Jack, on behalf of the Admin team

Rated 4 out of 5 stars

Thank you

I struggled at first with signing on to my smart-doc account for my 1st and 2nd company set up by Smart Formations... but all fixed and sorted now by their IT department. Thanks for sorting this out.

April 27, 2023
Smart Formations logo

Reply from Smart Formations

Hi Comfort. We are sorry to learn that you are unhappy with the service. We will look into the matter today and resolve your issues. The Smart Formations Team. UPDATE A member of our support team has arranged to give you a call and we understand that a time has been arranged for later today. In the meantime if there is anything we can help you with please contact us.

Update :
Thank you for your understanding and kind cooperation. We really appreciate the time you gave us to resolve the issue. We always try to attend to all of our clients with the same attention, and we will make sure that you receive the same efficiency in future from us.

Best Regards!
Ronnie, on behalf of the Admin team

Rated 5 out of 5 stars

After a couple of issues with the…

After a couple of issues with the submission, Ronnie and Andi at Smart formations were quick to react and helf solve the problem. Very impressed.

May 22, 2023
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Reply from Smart Formations

Dear Mr Tarrant,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us. .

Regards,
Ronnie, on behalf of the Admin team

Rated 5 out of 5 stars

Registering our Limited Company

My business partner have operated a small web services company for a number of years and wanted to progress our future by converting the company to have Limited status.
After reviewing many different companies offering this service we chose Smart Formations as offering what we required and at a very affordable price.
Everything we expected was delivered electronically efficiently and as promised.
We were also referred to open a Bank Business Account from a Bank chosen from the comprehensive list and now it is all open and operating.
We would highly recommend Smart-Formations.

May 10, 2023
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Reply from Smart Formations

Dear Mr Bowdler,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Ronnie, on behalf of the Admin team

Rated 5 out of 5 stars

Excellent service

Quick solution

April 23, 2023
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Reply from Smart Formations

Dear Mr Matthew,

Thank you for taking the time to post your review.

Regards,
Ronnie, on behalf of the Admin team

Rated 3 out of 5 stars

Cost Effective collation app to help set up new company.

Cost Effective collation app to help set up new company.
- pro-forma was missing 'middle names' of directors
- could benefit from 'coaching' notes eg its normal for A shares to be for the founder and B shares for the employee/spouce.

March 14, 2023
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Reply from Smart Formations

Dear Mr Ross
Thank you for taking the time to review our service.

Like all company formation agents, we use a software as a service (SAAS) provider to make our online company formation applications to Companies House. Companies House and the SAAS provider have agreed on the application forms, and that is how Companies House want the forms designed. The section of the form you refer to is part of that software, and we (like all formation agents) have no control over it.

Where the application form asks for a first name, you can also enter your middle names. We accept that the application form does not inform applicants of that possibility, and your point is well made.

We are pleased that your company formation was successful and that we were able to help you make the changes you required following the formation of the company.

Regards

The support team
Smart Formations.

Rated 5 out of 5 stars

Excellent

They were quick to answer any questions I had during the application process.

March 16, 2023
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Reply from Smart Formations

Dear Ms Christie,

Thank you for taking the time to post your review.

Regards,
Jack, on behalf of the Admin team

Rated 5 out of 5 stars

Excellent service

The entire process was smooth and the team was very helpful in forming the company. I recommend them to anyone for company formations.

March 5, 2023
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Reply from Smart Formations

Dear Mr Qureshi,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us. .

Regards,
Jack, on behalf of the Admin team

Rated 5 out of 5 stars

Excellent for company formation

The website is very easy to use with excellent service. Our enquiry was sorted out promptly, very friendly! Thanks!

March 7, 2023
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Reply from Smart Formations

Dear Ms Zhou,

Thank you for taking the time to post your review. We are delighted to learn that you are happy with us.

Regards,
Ronnie, on behalf of the Admin team

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