SmartPA Reviews 297

I'd recommend Charlie Tessloff as a Virtual PA, she keeps me organised and on top of my appointments so I can focus on the important stuff. She has a diligent approach and great customer service which is appreciated by my own clients whom she deals with.

Hiring Laura Elliott as my SmartPA has been a game changer. I run a very busy Podiatry Practice which generates a lot of paperwork. Laura now handles this remotely and effortlessly leaving me to concentrate on the clinical side of the business. I know patient confidentiality is safe in her hands.
She handles my website and social media and this has generated more customers with the features she has added to my website particularly!

Lisa worked as my virtual assistant and I found her to be professional, intelligent and discreet. She has a keen attention to detail and always tackled whatever tasks and projects that I set her with both enthusiasm and efficiency. She is proactive when required and happy to work independently.

She is an excellent diary manager and also helped to prepare our quarterly VAT returns and bank reconciliations using Receipt Bank and Xero.

I have no hesitation in highly recommending LIsa and would like to wish her every success with future assignments.

With the input from Lisa Woolnough of SmartPA our business is now far more organised. The main difference to us has been the work Lisa has put into, on a regular basis, of posting on our social media forums and updating our website with blog articles. This has led to a massive increase in enquiries via Google and a doubling of our turnover for this year. Lisa is now working on our CRM system and has already made a number of valuable suggestions.

We couldn't have done this with you Lisa!

Great service, really professional and efficient, improved our service.

Lisa Woolnough is a Smart PA who is both very reliable and extremely versatile. She manages a wide range of tasks for me, from campaign research to diary management. I recently asked her to walk me through a complex mail merge which she managed with humour and patience. If she can do something she will, if not she either finds someone else who can or finds another way. As a result I have more space in my head and more time in my day. Highly recommended

Lisa is amazing at what she does and has made me more organised! Thank you team!

Lisa Woolnough is an invaluable asset to any organisation in the market for expert virtual/personal assistance. Excellent services at great rates. Highly recommended indeed!

Great - we've been happy with the service

Dear Rachiel (Villamonte),

Re: Referral to Richard Cox of Langley Business Systems

I’d like to thank you for making me look good when I referred you to Langley Business Systems. Richard is one of my best clients and very important to me.

Richard Cox has been very impressed with how you have helped him. To quote Rachiel is “absolutely wonderful. She just sorts me out. One of the best things I have done”

He mentioned how he just phones you up in a state and asks how he is going to do something and you just calmly tell him how you are going to take care of it.

So you have helped to further strengthen my relationship with Richard. Thank you Rachiel, I would be very confident to refer you to any other client I think might need your help.

Yours Sincerely,



Kevin Brent
MD
BizSmart

Gillian is extremely efficient, professional and conscientious. She is great at solving problems. She is always available and a pleasure to work with. We recommend her highly.

have supported our business the last year now handling all our inbound calls. I would highly recommend any business looking for an extra pair of hands to manage your time that you should give them a call.

SmartPA, Shelly-Ann & Sophie = Dream Team!

We experienced a dramatic increase in customer demand related to the Covid-19 pandemic, and after one quick & painless setup call with SmartPA they immediately took the pressure off our internal team, freeing us up to focus on our day to day tasks.

Shelly-Ann & Sophie are our two new lovely team members, and we couldn't be happier with their performance. They've both picked up the tone of the brand, and judging by the correspondence really enjoy chatting to our customers!

Fab all around. Thank you! :)

Andy
Red Candy Director

Fantastic service. Quick, accurate and intelligent work.

Very happy.

Thank you.

This service was excellent. An initial chat to scope my requirements led to a chat with the 'scoper' and the 'specialist' to agree a brief. I was then given a maximum price and the work was completed very quickly. Guido often worked very late to polish the product and is meticulous in his attention to detail, to the point where he was perfecting things way beyond my expectations.

Thank you so much, the final product is excellent.

Very reliable support for our small business, we know the phone will always be answered and the customers cared for.
A great team who have the skill sets and can be relied upon.

We have been working with Smart PA since 2017. Taking on Gillian to support our business has been the right decision. She is diligent, responsive and a pleasure to work with. She took over client correspondence, travel arrangements and diary management, allowing us to focus on the core of our work. Gillian takes initiative to follow up and is a great team player. I highly recommend Gillian and Smart PA to anyone needing PA assistance in their business.

Francis and Sam identified my problem and solved it with speed, efficiency and a smile!
They kept me fully informed at all stages.
I highly recommend these two ladies if you want to get your email inbox from 2642 to 18 overnight!
I look forward to working with them again on other projects.

I recently engaged the services of Genny Nash of SmartPA to assist me in some work as part of our future Marketing plans. The initial call with Genny to discuss the work was simple and straightforward – she very quickly grasped what we needed her to do despite my instructions not being great and made great suggestions in respect of how she could present the information we needed in a clear and easy to follow format.

Upon giving her the go ahead she completed the work required in an accurate and extremely timely manner which far exceeded my expectations with exactly the level of detail we needed!

I would have no hesitation in using Genny’s services again (in fact I’ve already asked her to undertake more work) and recommending her to other business owners.

Working with Genny on this has freed up much needed time and enabled this particular marketing work to move forward much quicker than it would have if I had done it myself.

Thank’s Genny for the invaluable support you have provided and I look forward to continuing to work with you!