SmartbloodReviews 

60
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

The blood taking was straightforward, but Sheila Boyd the nutritionalist was exceptional in her advice on what to eat to support giving up dairy, yeast, gluten, wheat etc... You couldn't get better, m... See more

Company replied

Rated 5 out of 5 stars

The test is very easy to do and your results are emailed to you within 3/4 days. The report clearly shows the foods you have a problem with, which are numbered from 1 to 5, 1 being a slight sensitiv... See more

Company replied

Rated 1 out of 5 stars

I’m sorry to say I haven’t been at all satisfied with this organisation. According to the results from their very basic report I have issues with eggs and sesame oil. This is in stark contrast to a p... See more

Rated 5 out of 5 stars

It was so helpful and a relief to know exactly what were causing the symptoms - after tests ruled out other causes the GP advised keeping a food diary, but it was impossible to pinpoint anything. The... See more

Company replied

Company details

  1. Blood Testing Service

About Smartblood

Written by the company

We created Smartblood with a view to building the world’s first user friendly, reliable, speedy and trackable food intolerance testing service.

We passionately believe that the elimination of foods based upon IgG antibody testing, when combined with the support of a qualified nutritionist can help to alleviate a number of conditions. Our position is supported by published scientific studies as well as feedback from our patients, and also the experiences of our experienced BANT registered Nutritional Therapists who have completed thousands of food intolerance consultations between them.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

60 reviews

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4.4

All reviews

(60)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience.

Great experience.
Thorough analysis, regarding multiple food tolerances.
Original telephone consultancy with Sheila, plus a couple of follow up calls. Symptoms disappeared.
Much recommended.

September 27, 2023
Rated 5 out of 5 stars

Best £99 I've ever spent

I feel much better after substituting the foods I was intolerant to out, no more bloating, less inflammation, more energy, the test was quick and easy to do, results came in just as I was having dinner and saw everything on my plate/drink was flagged as high, it was like a switch I realised how bad I felt made the substitutions the next day and the results were immediate.

March 25, 2024
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Reply from Smartblood

Thank you for your feedback, Adam.

It's great to hear that your bloating and inflammation have improved and you're feeling more energetic as a result of eliminating your trigger foods.

- Smartblood

Rated 1 out of 5 stars

I didn't get any results.

February 12, 2024
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Reply from Smartblood

Hi Sue, thanks for your feedback.

We're sorry to hear that you didn't receive your results. According to our system, they were sent to you successfully.

We aim to return results within 4 full working days of sample receipt, and if results haven't been received within this time frame recommend contacting our customer care team.

As they are automated, occasionally results emails can get redirected to the junk folder depending on ones mailbox settings.

Please contact our customer care team at hello@smartblood.co.uk who will be happy to investigate this further.

- Smartblood

Rated 1 out of 5 stars

Absolutely rubbish contradicting…

Absolutely rubbish contradicting results they don’t respond to emails. Very basic and had better from cheaper companies. Save your money and don’t bother

January 18, 2024
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Reply from Smartblood

Hi Michelle, thank you for your feedback.

We're sorry to hear that you weren't happy with your experience. Our customer service team do their best to reply to all queries both before and after the test.

We highly recommend that all customers participate in the follow-up consultation included with the test, where our Nutritional Therapist can offer guidance and answer any questions that arise from the results.

If you'd like to talk to our NT about your results, we'll be more than happy to accomodate. Please contact our customer care team directly at hello@smartblood.co.uk

- Smartblood

Rated 1 out of 5 stars

I apparently tested positive for celiac…

I apparently tested positive for celiac disease a few years back, but wasn’t told until recently but this was not picked up in my test. I would have thought it would have been. 🤷‍♀️

January 12, 2024
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Reply from Smartblood

Hi Susan, thank you for your review.

As an IgG Food Intolerance test, our test is not able to diagnose Coeliac Disease.

If you would like to discuss this further, please contact us directly and we'll be more than happy to do so.

- Smartblood

Rated 5 out of 5 stars

Good results

They found i was intolerant to Dairy ie; cows milk and also fermented foods etc. I stopped these and used alternatives which reduced my congestion & joint pain a lot. I wish there was rapeseed oil also included in the test but they dont do that one. Yes would certainly recommend.

January 31, 2024
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Reply from Smartblood

Hi Alison, thanks for your feedback.

We're so pleased to hear that your congestion and joint pain have reduced since eliminating the trigger foods identified by the test.

- Smartblood

Rated 5 out of 5 stars

The nutritionalist was exceptional.

The blood taking was straightforward, but Sheila Boyd the nutritionalist was exceptional in her advice on what to eat to support giving up dairy, yeast, gluten, wheat etc... You couldn't get better, more knowledgeable advice, where Sheila quickly spoke to use the half hour free session as efficiently as possible. Have pen and paper with you as she offers you so much you won't be able to take it all in.

February 21, 2024
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Reply from Smartblood

Hi S J, thank you for taking the time to leave us a review.

We're happy to hear that you were wowed by Sheila's knowledge and advice, and wish you the best in your wellness journey.

- Smartblood

Rated 5 out of 5 stars

I took the smartblood test as a result I needed answers!!

I took the smartblood test as a result of experiencing severe bloating, abdominal pain, fatigue and feeling generally awful. I had previously been diagnosed with an ulcer 18 months ago, and after seeing my GP and taking the test - this thankfully proved not to be the case.
I had been prescribed Lanzaprazole - but still continued to have symptoms so I decided to use smartblood to test for possible food allergies. The state the NHS is currently in, would have meant waiting months to get allergy tested!!
The test results showed I have several food allergies and I have now with the help of Sheila Boyde (Specialist Nutritionist) developed a diet which is just fantastic.
I now feel no more pain, no more bloating and feel mentally and physically back to how I should feel.
I cannot thank Smartblood enough for providing this service and a great big thanks to Sheila who is an absolute oracle of information and good advice!

August 8, 2023
Unprompted review
Rated 1 out of 5 stars

I’m sorry to say I haven’t been at all…

I’m sorry to say I haven’t been at all satisfied with this organisation. According to the results from their very basic report I have issues with eggs and sesame oil. This is in stark contrast to a previous test I had which covered realms of substances including chemicals and specific ingredients. When I wrote to them to query their rudimentary findings they didn’t want to know.
Save your money and go elsewhere is my recommendation. Smart blood- not so smart. Avoid.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Smartblood intolerance tests

After years of getting nowhere with the NHS, smart blood have literally turned my families lives around. My son was misdiagnosed with IBS by the NHS and a treatment plan of ‘learn to live with it’ left me at my wits end. My son was left housebound, underweight and struggling with his mental health. The smart blood test revealed intolerances the NHS don’t test for and after removing these things from my sons’ diet he is now symptom free and getting on with his life.
Smart bloods’ understanding of allergies, intolerances and nutrition is exceptional and the service I received was very professional and caring. The tests are cheaper than market competitors and the service is very fast.
I have now tested my youngest son as well and after removing the intolerances the test identified, his eczema is under control for the first time in his life. Again, intolerances which aren’t tested for by the NHS were the problem. His eczema was constantly getting infected and steroids and antibiotics were not helping. 3 weeks after the smart blood test was done and his skin is clear.
I’m an so grateful for the service I received from smartblood and would urge anyone who is struggling with their health to take the blood test.

February 3, 2022
Unprompted review

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