I am very, very satisfied with Smartbroker’s service. I had a securities transfer to Smartbroker, and everything went exactly as it should. The questions I had were answered within a day. This is an e... See more
Company replied
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I am very, very satisfied with Smartbroker’s service. I had a securities transfer to Smartbroker, and everything went exactly as it should. The questions I had were answered within a day. This is an e... See more
Company replied
Im very satisfied with the fees, fair conditions. Design is modern and makes the usage very enjoyable. I dont like that you are obligated to have a PIN on your Phone even though I understand the secur... See more
Company replied
After a long upgrade period from smartbroker to smartbroker+ and many challenges, I think that they have finally made the successful transformation. Of course there might be some minor things that nee... See more
Company replied
Just keep your hands off Smartbroker. Six weeks ago, I gave the order to transfer my depot to another bank. Nothing has happened, except that my new bank has informed me that nothing has happened yet.... See more
Company replied
Written by the company
Ritterstraße 11, 10969, Berlin, Germany
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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No one reply emails, I have already received emails addressed to other people, I waited 5 weeks to open my account and now I was informed that there is something pending and no response at all. I can only evaluate the process before becoming a customer and this is REALLY BAD!

Reply from SMARTBROKER+
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