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SmartBuyGlasses Reviews 

2,959
•
TrustScore 4.5 out of 5

4.7

Glasses Store
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Review summary

Created with AI, based on recent reviews

Considering 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, the extensive range of stylish frames, and remarkably affordable prices compared to traditional physical retail alternatives. Consumers also appreciate the professional customer service, very helpful communication throughout the entire ordering process, and prompt delivery times that consistently meet expectations. Some reviewers were not happy with occasional delivery delays or minor discrepancies involving product descriptions and tracking updates. A few customers additionally mentioned experiencing occasional flaws upon delivery, such as incorrect prescriptions, scratched lenses, or frames requiring professional adjustments at a local optometrist store.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the high quality frames, perfect... See more

Quality

Reviewers express strong satisfaction with the high quality and durability of the glasses. Customers... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting that packages arrive quickly and... See more

Service

People report positive experiences with service, highlighting efficient handling, quick delivery, and... See more

Price

Reviewers highlight positive aspects of price, expressing widespread satisfaction with the very competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ll be honest, I was a bit wary at first since I didn’t know the company, but they genuinely surprised me. Their after-sales care is absolutely top-notch — they kept me fully reassured the whole way... See more

Rated 5 out of 5 stars

Great frame range, great prices, professionally made lenses. Very well packaged shipping. I've purchased prescription glasses and prescription sunglasses from smart buy glasses several times, and have... See more

Rated 5 out of 5 stars

I’m delighted with my new prescription glasses and frames. The vision is much clearer and more comfortable for everyday use. The frames fit perfectly and feel lightweight while still looking stylish.... See more

Rated 5 out of 5 stars

I bought two pairs from them, one wasn't actually in stock but still let me order, I sent a note and they were back on straight away and I actually just picked another pair. They even emailed a person... See more

Company details

  1. Glasses Store
  2. also in
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Fashion Accessories Store
  6. Optician
  7. Sunglasses Store

Information provided by various external sources

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.

SmartBuyGlasses Ireland Details

Written by the company

180 Designer Brands For Less
At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
100-Days Returns
If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
24-Month Warranty
Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
Buy One, Give One Charity
When you buy a pair of glasses from us, we give a pair of glasses to someone in need.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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4.7

All reviews

(2,959)

217 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Worth it !!

Bought sunglasses from Smart buy and had a great experience. Although they were discounted I have got so many compliments on how good they are…

July 16, 2026
Rated 1 out of 5 stars

Nonsense 24 Month Prescription Policy

Refused to complete my order as my prescription was 2 days over they're 24 month policy despite the fact I've gotten the same prescription for 10 years after every eye test. Had i ordered a week prior there would not have been an issue. Absolutely zero flexibility.

July 14, 2026
Unprompted review
SmartBuyGlasses logo

Reply from SmartBuyGlasses

Hello RC,

I hope you are well.

My apologies for the inconveniences. We would like to help you further and for us to do that, kindly provide us with your order ID and your email address.

I hope to hear from you soon.

Best Regards,
Romar

Rated 5 out of 5 stars

Very satisfied

I'm very surprised and impressed. The glasses are excellent value, very cute and they were delivered in great time. Thank you. I will be back again for more :)

July 14, 2026

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