Helpful and supportive service
My appointment was arranged quickly and there were a range of dates to choose from.
I had a minor issue with the call not coming through (possibly a setting on my phone) but they texted a number for me to call to be put back through and this worked very smoothly with no wait time. I spoke to Lucy who was kind and supportive throughout, asking helpful questions and giving thoughtful suggestions. Her report mirrored our conversation and was written in a way that made me feel listened to, and that my privacy was respected.








