While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Somos MIDIAGNOSTICO, una red online de clínicas que realiza pruebas de diagnóstico por imagen en distintos puntos de España. En la mayoría de ellas, ofrecemos citación en 72 horas y resultados en formato online en 72 horas. Resonancia magnética, ecografía, mamografía, estudios de composición corporal (DEXA), pruebas de laboratorio y mucho más.
C/ LA GRANJA Nº 8, 28108, alcobendas, Spain
4.5
1K reviews
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I paid extra for a fast appointment and got it, and they also provided the exam results very quickly. A very good experience!
Reply from Midiagnostico.es
Thank you for sharing your experience. We’re glad to hear that the fast appointment and quick delivery of your exam results met your expectations. At Midiagnostico.es, we are committed to providing efficient and high-quality service to all our patients.
Basically a good idea, where Operarme.com functions as a "broker". But the hospitals and clinics that do the actual job are spread all over Spain, and it's hard to settle a final appointment. They refer back to Operarme and Operarme refers to the hospital and - in my case - nothing happened before I needed to leave Spain. I changed the appointment for a different clinic in Palma, Spain (for a CT scan) - double price but but much more efficient logistics, so it was worth the money. Please improve!
Reply from Midiagnostico.es
Thank you for your feedback. We would like to clarify that we are not Operarme.com and have no affiliation with them. At MiDiagnostico.es, we work with a network of both our own centers and trusted collaborators, ensuring the highest efficiency and quality in all appointments. We appreciate your insights and continuously strive to make the patient experience smooth and reliable.
A woman who opened the door for me is not that nice she kicked the door and asking me few times in a second why im there i gave her the qr code from my email and shes insisting why im there im not habla español
Reply from Midiagnostico.es
Thank you for your feedback. We are truly sorry to hear about your experience. Providing respectful and compassionate care to every patient is essential to us, and we take your comments very seriously. We will share your feedback with our team to ensure that future interactions are more positive and welcoming. Your experience helps us improve, and we appreciate you bringing this to our attention.
Reply from Midiagnostico.es
Muchas gracias por dedicar tu tiempo en valorar nuestro servicio. Hemos tratado de buscar información sobre tu caso con el equipo de gerentes de las distintas clínicas disponibles en MIDIAGNOSTICO y, por desgracia, no hemos encontrado nada relativo a tu caso. Por favor, ponte en contacto con nosotros por vía email o telefónica y trataremos de encontrar una solución satisfactoria con respecto a tu situación. Muchas gracias por la cooperación.
Excellent service. I was contacted immediately by a doctor to discuss my details and a prescription for a CT scan was sent straight away to the hospital. I was then contacted by the hospital to arrange an appointment which I had within 48 hours, and I was able to access the results through the customer portal 24 hours later. I cannot fault the service provided by Midiagnostico.es, or the hospital, and I would highly recommend them.
Reply from Midiagnostico.es
Thank you for your wonderful review!
We truly appreciate you taking the time to share your experience with MIDIAGNOSTICO. Our goal is to provide a seamless and efficient service, and we’re delighted to hear that everything—from the initial contact with the doctor to receiving your results—was smooth and timely.
Your recommendation means a lot to us, and we’re glad we could assist you in getting the care you needed quickly. If you ever require our services again, we’ll be happy to help.
I paied more for a fast appointment and got it, but they also gave me the results of the exam really quickly. Very good experience!
Reply from Midiagnostico.es
Thank you for trusting us with your diagnostic imaging test. We're glad everything went well.
Error diagnostico flagrante en el informe de la RNM de rodilla. Evidente solucion de continuidad en LCA no reflejado en el informe
Reply from Midiagnostico.es
Muchas gracias por tu reseña, y lamentamos que la experiencia no haya sido de tu agrado. Hemos revisado tu caso en concreto y no hemos registrado ningún incidente durante la realización del estudio.
Recordamos que la interpretación médica puede variar entre profesionales o con base en el historial clínico del paciente. Por ello, siempre recomendamos que los resultados brindados sean interpretados por tu médico habitual. Si tienes cualquier otra duda o incidencia, estaremos encantados de atenderte por vía telefónica o email.
Una vez más, lamentamos la mala experiencia, y agradecemos tu cooperación.
The dexa scan advertised muscle mass/fat tissue, but all I received was bone density. When I tried to message via WhatsApp, I got a chat bit instead of actual help.
Reply from Midiagnostico.es
We are investigating your case in detail. Thank you for your feedback, and we hope future experiences are better.
Really easy to use, good value, fast service and accessible from Madrid
Reply from Midiagnostico.es
Thank you for your input. We will be happy to assist you again whenever you need it.
Site is great, but providers (MRI Sevilla) is not. They don't care much and just said multiple times "we couldn't reach your phone number". Which was a working one.
Reply from Midiagnostico.es
Thank you very much for rating our service. Despite your generally positive experience, we take the customer experience very seriously. We will pass on the words to our team in order to make future experiences more pleasant.
Rápida tanto en la resonancia como en la recepción del diagnóstico.
Reply from Midiagnostico.es
Muchas gracias por dedicar tu tiempo en valorar nuestro servicio.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
