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Smart Dental Care - Croxteth Dental Centre Reviews 

68
TrustScore 4.5 out of 5

4.4

40 Croxteth Hall Lane, Croxteth, L11 3SH Liverpool, GB


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See what reviewers are saying

Rated 5 out of 5 stars

An old filling fell out just a few days before I was due to go on holiday. I contacted the practice and was given an emergency appointment for the very next morning. Although the practice was extremel... See more

Company replied

Rated 3 out of 5 stars

My wife and I have belonged to this practice as NHS patients since 2014 and have seen many changes. Our most recent visit for basic checkups (April 2026) was rather disappointing. Despite the den... See more

Company replied

Rated 5 out of 5 stars

I recently had my bridge replaced at Croxteth Dental, and I couldn’t be happier with the care I received. My dentist, Apeksha, was absolutely fantastic. She was professional, gentle, and explain... See more

Company replied

Rated 5 out of 5 stars

I had an appointment with Croxteth Dental Centre. I saw Dr Chris and Hannah, they put me at ease straight away, because I was so nervous. My appointment was on time and the receptionist was very help... See more

Company replied


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Implants Periodontist
  4. Periodontist

Written by the company

At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.

Everyone Deserves to Smile

Written by the company

We’re Here to Make It Happen
At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.

Looking for Affordable, Accessible Dental Care

Dental Essentials

Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable. We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices. Book your appointment online 24/7 – early mornings, late evenings or weekend appointments. No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.

Contact info

  • 40 Croxteth Hall Lane, Croxteth, L11 3SH, Liverpool, United Kingdom

  • 0151 5460977
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4.4

Excellent

TrustScore 4.5 out of 5

68 reviews

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4.4

All reviews

(68)

1,625 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent really happy in the way the…

Excellent really happy in the way the dentist took her time explaining what she was doing could not fault this dentist my anxiety is usually on another scale visiting Croxteth I felt at ease knowing I was in safe hands from the receptionist to the dental treatment 10/10

July 9, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your wonderful feedback. We’re delighted to hear that your dentist took the time to explain everything clearly and helped you feel completely at ease during your visit. We understand that dental anxiety can be challenging, so it’s especially rewarding to know you felt safe and well cared for from the moment you arrived. Your kind words about our reception team and your 10/10 recommendation mean a great deal to us.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Great reception staff

Great reception staff . Dentist was professional and polite fab service

June 26, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your kind feedback. We’re delighted to hear that you received fabulous service and found our reception team welcoming. It’s also wonderful to know that your dentist was professional and polite. We truly appreciate your support and look forward to welcoming you again.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Friendly,helpful and caring.

Friendly,helpful and caring.

June 25, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your kind feedback. We’re delighted to hear that you found our team friendly, helpful, and caring. Your support is greatly appreciated, and we look forward to welcoming you again soon.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Professionalism

Professionalism

March 6, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your feedback. We’re delighted to hear that you appreciated the professionalism of our team. We strive to provide the highest standard of care at every visit.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

this dental practice is excellent

this dental practice is excellent in patient care.
Dentists and nurses are very pleasent.
Receptionst always try to help.
my appoinments always been ontime.

June 5, 2026
Unprompted review
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your wonderful feedback. We’re delighted to hear that you have consistently experienced excellent patient care from our team. It’s great to know that our dentists, nurses, and reception staff have been pleasant and helpful, and that your appointments have always run on time. Your kind words are truly appreciated.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Professional and curtious st all times.

Professional and curtious st all times.

May 26, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your kind feedback. We’re delighted to hear that you found our team professional and courteous at all times. Your support is greatly appreciated, and we look forward to welcoming you again soon.

Best Wishes
Smart Dental Care Team

Rated 1 out of 5 stars

Not a nice experience

Was registered at practice then advised no longer patient got a 111 emergency appt an not a nice experience!

May 21, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 5 out of 5 stars

It was a good experience

It was a good experience, a very good dentist, pleasant efficient staff, can't fault it. Tom Robinson.

May 15, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you, Tom, for your lovely feedback. We’re delighted to hear you had a good experience and found both the dentist and our team pleasant and efficient. Your kind words are greatly appreciated.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Experance at the dentist

All staff were polite and helpful, I was explained what was going to happen through my procedure which helped me as I'm very nervous when going to the dentist, the staff made me feel relaxed and comfortable.

May 14, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your wonderful feedback. We’re delighted to hear that our team helped you feel relaxed and comfortable during your visit. We understand that dental appointments can feel nerve-racking, so it’s great to know that explaining the procedure and providing reassurance made a positive difference to your experience. Your kind comments about our polite and helpful staff are truly appreciated, and we look forward to seeing you again soon.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Dr m badra is boss

Dr m badra is boss

May 8, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your fantastic feedback! We’re delighted to hear such great comments about Dr M Badra. Your support is truly appreciated.

Best Wishes
Smart Dental Care Team

Rated 1 out of 5 stars

I've been a patient here for a while…

I've been a patient here for a while and the only good thing is the reception team in particular Melissa
The level of care I've received recently since Dr Chris has left is appalling
Ive been forced to see a "Therapist" Im disappointed at the drop in level of care and feel like all this company wants is more money for basic care
Ive highlighted this on my last appointment to Melissa who I feel is left to carry the burden of this companies unrealistic level of service
I wont be back

April 29, 2026
Unprompted review
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 5 out of 5 stars

Great service ,always greeted by…

Great service ,always greeted by friendly and helpful reception staff ,as always dentist carried out my dental work with care very happy with the high level of service I received .

April 24, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your wonderful feedback.

We’re delighted to hear that you’re always greeted warmly by our reception team and that your dentist continues to provide care with such attention and professionalism. It’s great to know you’re happy with the high level of service.

We truly appreciate your continued support.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Very good costumer service

Very good costumer service, everyone at the practice is polite and friendly. Dentist and dental assistant made me feel relaxed and comfortable.

April 23, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your kind feedback. We’re delighted to hear you experienced such good customer service and that our team made you feel relaxed and comfortable throughout your visit.

Best Wishes
Smart Dental Care Team

Rated 3 out of 5 stars

A disappointing visit this time

My wife and I have belonged to this practice as NHS patients since 2014 and have seen many changes.
Our most recent visit for basic checkups (April 2026) was rather disappointing.
Despite the dentist recommending that I should have a Scale & Polish on my teeth - something that is included in the NHS Band 1 agreement that I had paid for - I was told by both dentist and reception staff that it was done on a private basis (£60) only.
It would seem that anything beyond the 10 minute checkup is chargeable, even though a scale & polish should be included when required.

April 21, 2026
Unprompted review
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate. Smart Dental Care.

Rated 5 out of 5 stars

Pleasant efficient staff!

Pleasant efficient staff!

April 22, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

“Thank you for your feedback — we’re glad you found the staff pleasant and efficient.” Smart Dental Care

Rated 3 out of 5 stars

I’d have appreciated being given more…

I’d have appreciated being given more information about payment plans.

I was just told how much it would cost and not given any options.

April 23, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate. Smart Dental Care.

Rated 5 out of 5 stars

Nice people

April 23, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

“Thank you for your feedback — we’re glad you found everyone so nice.” Smart Dental Care

Rated 5 out of 5 stars

I was able to get an appointment and…

I was able to get an appointment and treatment quickly. The staff were all frie day a day helpful.

April 10, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your feedback. We’re glad we could arrange your appointment quickly and that our team was friendly and helpful.Smart Dental Care

Rated 3 out of 5 stars

Didn't feel like value for money.

Didn't feel like value for money. Nearly £30 for a 10 minute appointment. Almost seemed like it was just to confirm I had a mouth with teeth in there.Advised a scale and polish which would be another appointment costing almost another £50.

April 9, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 5 out of 5 stars

Great friendly dentist!

Great friendly reception. Dentist amazing, listens what you say and acts on it. Gives great advice & good price

April 9, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your lovely feedback.

We’re delighted to hear you found the reception friendly and that the dentist listened carefully, provided helpful advice, and delivered great value.

Best regards,
Smart Dental Care

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