An old filling fell out just a few days before I was due to go on holiday. I contacted the practice and was given an emergency appointment for the very next morning. Although the practice was extremel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My wife and I have belonged to this practice as NHS patients since 2014 and have seen many changes. Our most recent visit for basic checkups (April 2026) was rather disappointing. Despite the den... See more
Company replied
I recently had my bridge replaced at Croxteth Dental, and I couldn’t be happier with the care I received. My dentist, Apeksha, was absolutely fantastic. She was professional, gentle, and explain... See more
Company replied
I had an appointment with Croxteth Dental Centre. I saw Dr Chris and Hannah, they put me at ease straight away, because I was so nervous. My appointment was on time and the receptionist was very help... See more
Company replied
Company details
Written by the company
At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.
Everyone Deserves to Smile
Written by the company
- We’re Here to Make It Happen
- At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.
Looking for Affordable, Accessible Dental Care
Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable.
We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices.
Book your appointment online 24/7 – early mornings, late evenings or weekend appointments.
No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.
Contact info
40 Croxteth Hall Lane, Croxteth, L11 3SH, Liverpool, United Kingdom
- 0151 5460977
£25 Check Up
4.4
Excellent
68 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
smart croxteth
from making appointment to actually attending appoint the staff were brilliant, confirmed by email and text, gave me a call to see if attending appointment. receptionist were great, very welcoming and professional put me at ease. dentist and nurse were outstanding gave my issues, he was empathetic and give me his advise and concerns, explained from start to finish of procedures which made me very relaxed and safe. would thoroughly recommend
April 10, 2026
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for your wonderful feedback. We’re so pleased to hear that your experience—from booking your appointment through to your visit—was smooth and reassuring. It’s great to know our team kept you well informed and helped you feel at ease throughout.
We’re especially glad that the dentist and nurse were able to support you with empathy and clear explanations, making you feel relaxed and safe during your treatment.
Thank you for your recommendation—it truly means a lot to us.
Best Wishes
Smart Dental Care Team
Bad customer service
Had an appointment not happy about the cost I had to pay. It’s the inconvenience it caused me, my appointment was meant to be 2 weeks ago and got cancelled. That means I have lost out on pay at work twice now. I asked the dentist what he could do on the price and he said speak about it with reception, when I did they said they can’t do any discount as already been put through. The girl I spoke to was nice but the other girl had a bad attitude problem and didn’t seem like she wanted to help me. I asked to speak to a manager which she replied the managers left. I then said who’s in charge then she said no one, then all of a sudden said me. Not at all professional. I went for a filling to be done and a check up and said I needed another filling, feel like I’ve been scammed just finding more work. The dentist didn’t even explain why I needed one just went it’s got a hole in it. I even had to ask about the rest of the condition about my teeth, I thought it was a check up, can’t believe I had to ask about the rest of my teeth. So as you can probably tell not satisfied on the customer service I received.
April 9, 2026
Unprompted review
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
Everyone is friendly and professional
Everyone is friendly and professional. My appointment was a bit late but they were very apologetic.
March 24, 2026
Reply from Smart Dental Care - Croxteth Dental Centre
Everyone is friendly and professional. My appointment was a bit late but they were very apologetic.
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for your feedback. We’re pleased to hear your check-up went smoothly with minimal waiting time.
Best regards,
Smart Dental Care
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for your lovely feedback. We’re delighted to hear that you find our whole team friendly, from reception through to the dentists.
Best Wishes
Smart Dental Care Team
A good dental practice
The dentist is very profession and patient, the nurse is nice and the receptionist is helpful
February 28, 2026
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for your lovely feedback. We’re delighted to hear that you found the dentist professional and patient, and that our nurse and receptionist were helpful and welcoming.
Best Wishes
Smart Dental Care Team
Great visit
Everytime I visit this dentist its a good experience.
The only negative I would say about this dentist is whenever you phone them they dont answer the phone and there's always approx 3 receptionists behind the desk when I visit.
March 6, 2026
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.
If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.
Dentist is very good with me as I have…
Dentist is very good with me as I have a major fear she is calm and explained everything
March 6, 2026
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for your kind feedback. We’re delighted to hear that the dentist helped you feel calm and took the time to explain everything, especially knowing how difficult dental visits can be when you have a fear.
Best Wishes
Smart Dental Care Team
Bad toothache…
I was experiencing really bad toothache and needed two separate appointments on two separate days in a one week! My dentist was very accommodating, especially as I had additional circumstances to deal with.
February 27, 2026
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for sharing your experience. We’re pleased to hear that your dentist was able to accommodate you and support you through multiple visits during a difficult time. We hope you’re feeling much better now.
Best Wishes
Smart Dental Care Team
I was seen for an urgent problem which…
I was seen for an urgent problem which was dealt with quickly and efficiently on the day.
February 27, 2026
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for your kind feedback.
We’re pleased to hear that your urgent problem was dealt with quickly and efficiently on the day.
Best Wishes
Smart Dental Care Team
Lovely welcome from reception and…
Lovely welcome from reception and lovely dentist who I have great confidence in .
February 27, 2026
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for your kind feedback.
We’re delighted to hear you received a lovely welcome from reception and that you have great confidence in your dentist. That means a lot to our team.
Best Wishes
Smart Dental Care Team
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for your kind feedback!
We’re delighted to hear that you found the dentist friendly, polite and very professional.
Best Wishes
Smart Dental Care Team
Smart Dental care
The staff are so nice and the dentist they make you feel welcome
February 27, 2026
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for your kind feedback!
We’re so pleased to hear that our team made you feel welcome and that you found the staff and dentist so nice.
Best Wishes
Smart Dental Care Team
I needed urgent help
February 27, 2026
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for your feedback 😊
We’re really glad we could be there when you needed urgent help. Supporting our patients promptly, especially in emergencies, is always a top priority for us.
We hope you’re feeling much better now and please don’t hesitate to get in touch if you need anything further.
Best Wishes
Smart Dental Care Team
Private but NHS prices
Smart dental care is a well run clinic. Even tho it's a private clinic it is NHS prices so it is affordable if you carnt claim any universal credit. Or and sort of credit. I dont claim anything so I find it affordable
February 27, 2026
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for taking the time to share your experience 😊
We’re really pleased to hear you find the clinic well run and that our pricing feels affordable. We always aim to keep our fees fair and transparent, so patients can access quality dental care without unnecessary stress.
Your feedback truly means a lot to us.
Best Wishes
Smart Dental Care Team
Lovely staff & never wait to long for appointments
I have a terrible fear of dentists an the staff are always helpful and put you at ease ☺️
February 27, 2026
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for sharing your experience. We’re delighted our staff were friendly, helpful, and able to put you at ease, especially given your fear of dentists. We truly appreciate your kind words.
Best regards,
Smart Dental Care
I recently had my bridge replaced at…
I recently had my bridge replaced at Croxteth Dental, and I couldn’t be happier with the care I received. My dentist, Apeksha, was absolutely fantastic. She was professional, gentle, and explained everything clearly throughout the process, which really put me at ease. My new bridge fits perfectly and looks amazing – I’m so pleased with the result!
Her assistant Chloe was so lovely and supportive during my appointments. She made me feel comfortable and reassured the whole time, which made such a difference.
The reception staff were also incredibly welcoming and friendly, making every visit a positive experience from the moment I walked through the door.
I would highly recommend Croxteth Dental to anyone looking for excellent dental care and a truly caring team. Thank you all so much!
January 1, 2026
Unprompted review
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for your wonderful feedback. We’re delighted to hear you are so pleased with the care and support from our team, and that your treatment has brought such positive results.
Best regards,
Smart Dental Care
Amazing!!!!
Amazing!!!!!
Very professional and helpful, and the prices are very good. I am so happy that this is my dentist!
January 19, 2026
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you so much for your amazing feedback. We’re delighted to hear you found our team professional and helpful, and that you’re happy with our pricing. We’re really pleased to have you with us.
Best Wishes
Smart Dental Care Team
Nice to treated by the dentist and his…
Nice to treated by the dentist and his assistant like we were a human not just a paying customer.
They both had a small conversation with us and made us feel relaxed.
January 13, 2026
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for sharing this lovely feedback. We’re really pleased to hear you felt genuinely cared for and made to feel relaxed by our dentist and assistant. Creating a warm, human experience is very important to us.
Best Wishes
Smart Dental Care Team
They are good staff.
January 12, 2026
Reply from Smart Dental Care - Croxteth Dental Centre
Thank you for your feedback. We’re pleased to hear you’re happy with our staff.
Best Wishes
Smart Dental Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.