An old filling fell out just a few days before I was due to go on holiday. I contacted the practice and was given an emergency appointment for the very next morning. Although the practice was extremel... See more
Company replied

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An old filling fell out just a few days before I was due to go on holiday. I contacted the practice and was given an emergency appointment for the very next morning. Although the practice was extremel... See more
Company replied
My wife and I have belonged to this practice as NHS patients since 2014 and have seen many changes. Our most recent visit for basic checkups (April 2026) was rather disappointing. Despite the den... See more
Company replied
I recently had my bridge replaced at Croxteth Dental, and I couldn’t be happier with the care I received. My dentist, Apeksha, was absolutely fantastic. She was professional, gentle, and explain... See more
Company replied
I had an appointment with Croxteth Dental Centre. I saw Dr Chris and Hannah, they put me at ease straight away, because I was so nervous. My appointment was on time and the receptionist was very help... See more
Company replied
At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.
Written by the company

Dental Essentials

40 Croxteth Hall Lane, Croxteth, L11 3SH, Liverpool, United Kingdom

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Replied to 100% of negative reviews
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Reply from Smart Dental Care - Croxteth Dental Centre
The dentist really put me at ease as I have been very nervous in the past which has resulted in a lot of tooth loss

Reply from Smart Dental Care - Croxteth Dental Centre

Reply from Smart Dental Care - Croxteth Dental Centre

Reply from Smart Dental Care - Croxteth Dental Centre
Dentist done a rush job on fillings,part fell off within 2 days. Not happy with all in general. Receptionists not very helpful either.

Reply from Smart Dental Care - Croxteth Dental Centre
Had to go private an paid an feel if I got it done on nhs would have been better job as just feel patched up would have liked to know my other options an understood what I could get done

Reply from Smart Dental Care - Croxteth Dental Centre
The dentist's attitude was terrible throughout the entire process. Each dentist appointment only lasted about 10 minutes and was very perfunctory. Moreover, the dentist was very impatient. The dentures I was fitted couldn't fit properly, so I couldn't eat. She just told me to go back and continue to adjust. I paid money, but I

Reply from Smart Dental Care - Croxteth Dental Centre
All staff are friendly and helpful, and dentists are very informative and patient especially with nervous patients, every interaction is professional, questions answered in detail and all with confidence and a smile. A very welcoming environment.

Reply from Smart Dental Care - Croxteth Dental Centre
Provides all I require from my dentist.
Professional
Friendly
Efficient
Knowledgeable

Reply from Smart Dental Care - Croxteth Dental Centre
An old filling fell out just a few days before I was due to go on holiday. I contacted the practice and was given an emergency appointment for the very next morning. Although the practice was extremely busy when I arrived, I was seen promptly and the tooth was expertly filled. The staff were friendly, professional and efficient throughout. I would highly recommend this practice to anyone looking for great dental care.

Reply from Smart Dental Care - Croxteth Dental Centre
The dental hygienist was polite and informative, he explained and showed me how there was some plaque build up behind my front teeth and how he would remove this. All done in under 10 mins

Reply from Smart Dental Care - Croxteth Dental Centre
The staff.
Polite and respectful.
Everything is explained and you are put at ease.

Reply from Smart Dental Care - Croxteth Dental Centre
Friendly service and my new crown fitted like a glove

Reply from Smart Dental Care - Croxteth Dental Centre
Happy with my treatment and friendly staff. Would recommend.

Reply from Smart Dental Care - Croxteth Dental Centre

Reply from Smart Dental Care - Croxteth Dental Centre

Reply from Smart Dental Care - Croxteth Dental Centre

Reply from Smart Dental Care - Croxteth Dental Centre
Polite and understanding with me having autism

Reply from Smart Dental Care - Croxteth Dental Centre
I attended this dentist to finally get my teeth sorted an be happy with my smile.
After 3 visits to the dentist I still may have not bothered. The dentist was not very helpful at all. An on each occasion I attended the practice they couldn't get you out the room quick enough.
I am now worse off than i was before going the dentist

Reply from Smart Dental Care - Croxteth Dental Centre
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