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Smart Dental Care - Croxteth Dental Centre Reviews 

68
TrustScore 4.5 out of 5

4.4

40 Croxteth Hall Lane, Croxteth, L11 3SH Liverpool, GB


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See what reviewers are saying

Rated 5 out of 5 stars

An old filling fell out just a few days before I was due to go on holiday. I contacted the practice and was given an emergency appointment for the very next morning. Although the practice was extremel... See more

Company replied

Rated 3 out of 5 stars

My wife and I have belonged to this practice as NHS patients since 2014 and have seen many changes. Our most recent visit for basic checkups (April 2026) was rather disappointing. Despite the den... See more

Company replied

Rated 5 out of 5 stars

I recently had my bridge replaced at Croxteth Dental, and I couldn’t be happier with the care I received. My dentist, Apeksha, was absolutely fantastic. She was professional, gentle, and explain... See more

Company replied

Rated 5 out of 5 stars

I had an appointment with Croxteth Dental Centre. I saw Dr Chris and Hannah, they put me at ease straight away, because I was so nervous. My appointment was on time and the receptionist was very help... See more

Company replied


Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Implants Periodontist
  4. Periodontist

Written by the company

At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.

Everyone Deserves to Smile

Written by the company

We’re Here to Make It Happen
At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.

Looking for Affordable, Accessible Dental Care

Dental Essentials

Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable. We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices. Book your appointment online 24/7 – early mornings, late evenings or weekend appointments. No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.

Contact info

  • 40 Croxteth Hall Lane, Croxteth, L11 3SH, Liverpool, United Kingdom

  • 0151 5460977
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4.4

Excellent

TrustScore 4.5 out of 5

68 reviews

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4.4

All reviews

(68)

1,537 reviews in the last 12 months

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Rated 5 out of 5 stars

Always good reliable service.

Always good reliable service.

January 9, 2026
Smart Dental Care - Croxteth Dental Centre logo

Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your kind words! We’re really pleased to hear you continue to find our service reliable and consistent. 😊

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

The dentist really put me at ease as I…

The dentist really put me at ease as I have been very nervous in the past which has resulted in a lot of tooth loss

January 9, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for sharing this with us. We’re really glad to hear that the dentist helped put you at ease, especially given your past experiences. Making our patients feel comfortable, listened to, and supported is very important to us, and your feedback means a great deal.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Seen quickly

Seen quickly , dentist and nurse were really nice

January 8, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your kind feedback. We’re really pleased to hear you were seen quickly and that both the dentist and nurse made you feel comfortable. We’ll be sure to pass this on to the team 😊
Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Quick

Quick, efficient, professional

January 6, 2026
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your kind feedback! We’re pleased to hear you found our service quick, efficient, and professional. We look forward to seeing you again.

Best Wishes
Smart Dental Care Team

Rated 2 out of 5 stars

Dentist done a rush job on…

Dentist done a rush job on fillings,part fell off within 2 days. Not happy with all in general. Receptionists not very helpful either.

December 15, 2025
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 3 out of 5 stars

Had to go private an paid an feel if I…

Had to go private an paid an feel if I got it done on nhs would have been better job as just feel patched up would have liked to know my other options an understood what I could get done

December 15, 2025
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 1 out of 5 stars

The dentist's attitude was terrible…

The dentist's attitude was terrible throughout the entire process. Each dentist appointment only lasted about 10 minutes and was very perfunctory. Moreover, the dentist was very impatient. The dentures I was fitted couldn't fit properly, so I couldn't eat. She just told me to go back and continue to adjust. I paid money, but I

December 15, 2025
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 5 out of 5 stars

All staff are friendly and helpful

All staff are friendly and helpful, and dentists are very informative and patient especially with nervous patients, every interaction is professional, questions answered in detail and all with confidence and a smile. A very welcoming environment.

December 10, 2025
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you so much for your thoughtful feedback! We’re delighted to hear that you found the team friendly, professional, and especially supportive if you’re feeling nervous. Creating a welcoming environment where everything is clearly explained really matters to us, so your kind words mean a great deal 😊

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Great service

Provides all I require from my dentist.
Professional
Friendly
Efficient
Knowledgeable

December 11, 2025
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your wonderful feedback! We’re really pleased to hear that you found our service professional, friendly, efficient, and knowledgeable. Your support means a lot to us.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

New filling in front tooth.

An old filling fell out just a few days before I was due to go on holiday. I contacted the practice and was given an emergency appointment for the very next morning. Although the practice was extremely busy when I arrived, I was seen promptly and the tooth was expertly filled. The staff were friendly, professional and efficient throughout. I would highly recommend this practice to anyone looking for great dental care.

November 18, 2025
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for sharing such a thoughtful and detailed review. We’re really glad we could help you so quickly before your holiday and that everything was handled smoothly despite the busy day. It’s wonderful to hear you were seen promptly and that the team made the experience friendly, professional and reassuring. We truly appreciate your recommendation.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Very good

The dental hygienist was polite and informative, he explained and showed me how there was some plaque build up behind my front teeth and how he would remove this. All done in under 10 mins

November 29, 2025
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your lovely feedback! We're pleased to hear the hygienist was polite, informative, and made the process quick and clear for you. It’s great that everything was explained and done so efficiently.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

The staff.

The staff.
Polite and respectful.
Everything is explained and you are put at ease.

November 28, 2025
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for the lovely feedback! We're delighted to hear that our team’s politeness, respect, and clear explanations helped put you at ease during your visit.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Friendly service and my new crown…

Friendly service and my new crown fitted like a glove

November 14, 2025
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your lovely feedback. We’re pleased to hear you received friendly service and that your new crown fits perfectly.
Best wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Happy with my treatment and friendly…

Happy with my treatment and friendly staff. Would recommend.

November 14, 2025
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your lovely feedback! We're so pleased to hear you’re happy with your treatment and found our team friendly. We really appreciate the recommendation!

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Pleasant polite staff

Pleasant polite staff

November 7, 2025
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you! We’re glad to hear you found our staff pleasant and polite. 😊

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

Good dentist

November 5, 2025
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you! We’re delighted to know you’re happy with your dentist.

Best Wishes
Smart Dental Care Team

Rated 5 out of 5 stars

👍👍👍👍

👍👍👍👍
I had a great experience

November 3, 2025
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for your lovely feedback! We’re so pleased to hear that you had a great experience with us.

Best wishes,
Smart Dental Care

Rated 5 out of 5 stars

Polite and understanding with me having…

Polite and understanding with me having autism

October 31, 2025
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Reply from Smart Dental Care - Croxteth Dental Centre

Thank you for sharing your experience! We’re so pleased to hear that our team made you feel comfortable and supported during your visit. It’s wonderful to know you felt treated with kindness and understanding.

Best Wishes
Smart Dental Care Team

Rated 1 out of 5 stars

I attended this dentist to finally get…

I attended this dentist to finally get my teeth sorted an be happy with my smile.
After 3 visits to the dentist I still may have not bothered. The dentist was not very helpful at all. An on each occasion I attended the practice they couldn't get you out the room quick enough.
I am now worse off than i was before going the dentist

October 31, 2025
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Reply from Smart Dental Care - Croxteth Dental Centre

We’re really sorry to hear that your experience hasn’t met your expectations. Our aim is always to make patients feel listened to and cared for throughout their visits. We’ll look into this further to ensure we provide you with a better experience going forward.

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