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Smart Dental Care Reviews 

1,821
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,598 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and dental teams are incredibly friendly, welcoming, and professional, making everyone feel completely at ease during visits. People truly appreciate how thoroughly procedures and treatments are explained beforehand, ensuring a very smooth, comfortable, and reassuring appointment every single time. Some reviewers were not happy with communication difficulties, citing occasional delays in getting through on the phone or securing prompt appointments when urgently needed. A few other people also experienced unexpected changes to their assigned practitioners or felt that certain treatments felt rushed.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, highly... See more

Service

Users describe positive interactions with service, highlighting the friendly staff, prompt emergency... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that appointments are easy to make... See more

Customer service

People report positive experiences with customer service, highlighting that staff members are caring,... See more

Booking process

Clients share ambiguous opinions on booking process, with many consumers praising the fast, straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always been made to feel welcome at the Longridge practice. Tracy on reception is friendly & helpful. The dentist has always explained everything before starting treatment, when needed, at routine app... See more

Company replied

Rated 5 out of 5 stars

I have been with this same surgery for over 32 years now, in all that time I have never had a bad experience, I really look forward to going to my appointment. Due to the dental advice I’ve been gi... See more

Company replied

Rated 5 out of 5 stars

My experience at this practice is excellent and is, in the main, due to always having appointments with the same dentist. Both Dr Khalil and her dental nurse are always friendly, welcoming and Dr Khal... See more

Company replied

Rated 5 out of 5 stars

Really appreciate the care that goes in to my appointments. Have had significant issues with my teeth due to a long term health condition and the service has been fantastic from my dentist Gita. Each... See more

Company replied


Company details

  1. Dentist
  2. also in
  3. Cosmetic Dentist
  4. Dental Implants Periodontist
  5. Periodontist

Written by the company

At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.

Everyone Deserves to Smile

Written by the company

We’re Here to Make It Happen
At Smart Dental Care, we believe exceptional dentistry should be accessible to everyone. Our focus is on delivering high-quality care in a supportive, professional environment where patients feel valued and confident in their treatment. Affordable & Accessible Dentistry We provide high-quality dental care that remains within reach, offering flexible options designed to suit different budgets and clinical needs—without compromising standards. We Care for People, Not Just Teeth Our priority is how you feel. Every patient is listened to, respected, and supported, ensuring you leave feeling confident, informed, and genuinely cared for. Compassionate, Personalised Care No two smiles are the same. Our approach is tailored, empathetic, and trust-led, with a strong focus on reducing anxiety and delivering care that feels personal. Complete Range of Dental Treatments From routine check-ups to advanced procedures, including dental implants, smile makeovers, gum treatments, sedation dentistry, and orthodontic aligners—we provide comprehensive care under one roof.

Looking for Affordable, Accessible Dental Care

Dental Essentials

Dental Essentials
Thousands are stuck on never-ending lists, watching their dental health decline while private care feels out of reach and unaffordable. We designed our Essentials Dentistry to help provide access to 1000’s of patients who cannot access NHS dentist, need convenient appointments but don’t want to pay private prices. Book your appointment online 24/7 – early mornings, late evenings or weekend appointments. No Gimmicks, No Hidden fees, No More Delays – Just great care you need, when you need it.

Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,821)

1,444 reviews in the last 12 months

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Rated 5 out of 5 stars

Recommended Smart dental …

Great service wonderful pleasant staff from reception to dentist very happy

September 9, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for sharing your experience, Lee. We’re delighted to hear that Kirsty and Taylor made you feel comfortable and at ease throughout your procedure, while keeping you well informed. It’s lovely to know that you also found our reception team so welcoming.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Had a great experience today with my…

Had a great experience today with my dentist Kirsty and her dental nurse Taylor, very pleasant and kept me at ease through my procedure, they kept me well informed. The receptionists where lovely too.

September 9, 2026
Unprompted review
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for sharing your experience, Lee. We’re delighted to hear that Kirsty and Taylor made you feel comfortable and at ease throughout your procedure, while keeping you well informed. It’s lovely to know that you also found our reception team so welcoming.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Highly Recommend

My dentist Kirsty was excellent. She was very attentive and professional. The receptionist was very friendly and helpful. My appointment was taken on time.

March 23, 2026
Unprompted review
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for your lovely feedback, Orla. We’re delighted to hear that Kirsty provided such attentive and professional care, and that our reception team were friendly and helpful. It’s also great to know you were seen on time for your appointment.

Best Wishes,
Smart Dental Care Team

Rated 4 out of 5 stars

Would like to smile again and be happy .

I appreciate the help after the trauma iv been through having throat cancer ,and the treatment i received during it was immense and has taken a toll on my body and mind. I'm just hoping that the teeth i had taken out because of the cancer are going to be replaced because it's affecting my life choices and ability to move on . Thank you to smart dental taking me on as a patient because no one else would . So thank you so much . My experience was brilliant so far let's see what the future holds.

September 8, 2026
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Reply from Smart Dental Care

Dear Patient,

Thank you for sharing your experience with us. We’re truly pleased to hear that you felt supported and cared for by our team during such a difficult time. It means a great deal to know that your experience with Smart Dental Care has been positive so far. We’re grateful for your trust in us and wish you all the very best as you continue your journey with us.

Best Wishes,
Smart Dental Care Team

Rated 1 out of 5 stars

After my 1st appointment I was not…

After my 1st appointment I was not satisfied that the practice was very good, on 2nd appointment me and my wife where told we both needed to book in for a filling on the same side of our mouths. So we went to a new dentist for a second opinion and after scans and xrays of our teeth at our 1st appointment apparently our teeth are in great shape. So yea won't be back or recommending them to anyone

September 7, 2026
Unprompted review
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 4 out of 5 stars

Good treatment but not got to bottom of…

Good treatment but not got to bottom of my sensitivity..

September 1, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Dear Patient,

Thank you for your feedback. We’re pleased to hear you were happy with the treatment, and we’re sorry to hear that your sensitivity is still an issue. We appreciate you sharing this and hope we can help resolve it at your future visits.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Professional

Easy to make and change appointments. No wasted time when at the practice. Appointment on time . Clean modern premises . Plenty of parking. Pleasant and proffessional staff.

August 28, 2026
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Reply from Smart Dental Care

Dear Patient,

Thank you for your wonderful feedback. We’re delighted to hear that you found booking and changing appointments easy, with prompt service and a welcoming, professional team. We’re also pleased that you appreciated our clean, modern practice and convenient parking.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

My dentist is great and professional !

My dentist is great and professional !

September 2, 2026
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Reply from Smart Dental Care

Dear Patient,

Thank you for your kind feedback. We’re delighted to hear that you found your dentist professional and excellent. Your appreciation means a lot to us.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

this is the first time i have visited…

this is the first time i have visited Mr Mangalassery as my previous dentist has cut down on her workload (sadly).
my new dentist was very welcoming and friendly.
he gave my teeth a thorough check up and explained everything in detail.
i look forward to my future visits to Mr mangalassery

September 1, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Dear Patient,

Thank you for your lovely feedback. We’re delighted to hear that Mr Mangalassery made you feel welcome and provided such a thorough check-up with clear explanations. We’re pleased that you’re looking forward to your future visits with him.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

Very relaxing atmosphere and very…

Very relaxing atmosphere and very efficient

August 27, 2026
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Reply from Smart Dental Care

Dear Patient,

Thank you for your kind feedback. We’re delighted to hear that you found the atmosphere relaxing and our service efficient. We truly appreciate your comments.

Best Wishes,
Smart Dental Care Team

Rated 1 out of 5 stars

Awful experience

Booked an emergency appt online on Thurs am and had to pay £50 just to book. I then got a call 3 hrs later to say all dentists were on leave because it was "bank holiday" despite website saying they put patient welfare first. 1st appt was Tuesday at 330pm, 5 days later. After 5 days of agony, they started extraction but because the numbing injection was taking longer than expected to fully kick in, they wouldn't continue because "my appt time was up". I was given a prescription for antibiotics and another appt in a wks time. I also had to pay a further £30 towards an unknown treatment cost as there is no transparency. I'm now £89 down (£9 private prescription) with worse toothache than before and facing another 7 days of pain. Really disappointed at lack of patient care, more interested in getting money upfront than providing any relief.

September 1, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 4 out of 5 stars

Pleased with new dental therapist

Saw a new dental therapist and was very happy, she was very thorough.
Receptionist was pleasant and chatty.

August 27, 2026
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Reply from Smart Dental Care

Dear Patient,

Thank you for your lovely feedback. We’re delighted to hear that you were happy with your new dental therapist and found her thorough. It’s also wonderful to know that our reception team made you feel welcome.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

My experience at this practice is excellent

My experience at this practice is excellent and is, in the main, due to always having appointments with the same dentist. Both Dr Khalil and her dental nurse are always friendly, welcoming and Dr Khalil takes care in explaining everything in detail. On the odd occasion, I have phoned for an emergency appointment, I have been seen by one of the dentists at the practice within 24 -48 hours.

August 26, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Dear Patient,



Thank you for your wonderful feedback and continued trust in our practice. We’re delighted to hear that Dr Khalil and her dental nurse make you feel welcome and well cared for, and that the detailed explanations help you feel confident in your treatment. We’re also pleased that we could support you promptly when you needed an emergency appointment.



Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

A good visit

A good visit, no problems at all

August 26, 2026
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Reply from Smart Dental Care

Dear Patient,

Thank you for your feedback. We’re pleased to hear that you had a good visit and everything went smoothly.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

I was in a lot of pain with my tooth

I was in a lot of pain with my tooth. The Dentist was so good..taking it out .did not feel him take it out and was feeling fine 2 days later .was greatfull to get a good dentist

August 28, 2026
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Reply from Smart Dental Care

Dear Patient,

Thank you for your kind feedback. We’re so pleased to hear that our dentist made your treatment comfortable and that you were feeling much better just two days later. We truly appreciate your kind words and are glad we could help when you were in pain.

Best Wishes,
Smart Dental Care Team

Rated 1 out of 5 stars

Don't even see a dentist for a check…

Don't even see a dentist for a check up. Make ya sign treatment plans on the spot. Ask publicly what medication you're on. Nothing 'smart' about this practise or it's dental practises.

August 27, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations and would welcome the opportunity to look into this further.

If you haven’t already, please contact the practice directly or share your contact details with us so we can review this in more detail and understand the circumstances. We take all feedback seriously and would appreciate the chance to investigate.

Rated 5 out of 5 stars

Can not complain

Can not complain

September 8, 2025
Smart Dental Care logo

Reply from Smart Dental Care

Dear Patient,

Thank you for your feedback. We’re pleased to hear that you had a satisfactory experience with us.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars
Smart Dental Care logo

Reply from Smart Dental Care

Dear Patient,

Thank you for your feedback. We’re pleased to hear that you had a good experience overall, and we appreciate your understanding regarding the short delay.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars

My dentist is the best ever.

My dentist is the best ever. He is always patient, has a fantastic sense of humour and he and his assistant Halle have a fantastic work friendship and bounce off each other. My son recently moved to London and was gutted he would lose this dentist. I never have nerves going to him as he always puts you at ease.

January 19, 2026
Smart Dental Care logo

Reply from Smart Dental Care

Dear Patient,

Thank you for your wonderful feedback. We’re delighted to hear how much you value your dentist’s patience, humour, and reassuring nature, as well as the great teamwork with Halle. It’s lovely to know that your visits are always comfortable and that your son appreciated the care so much too.

Best Wishes,
Smart Dental Care Team

Rated 5 out of 5 stars
Smart Dental Care logo

Reply from Smart Dental Care

Dear Patient,

Thank you for your feedback. We’re pleased to hear that your dentist clearly discussed the treatment and what was needed. We appreciate your kind words.

Best Wishes,
Smart Dental Care Team

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