I am pleased with purchase and return service. I had trouble with first purchase, returned it with no problems and received phone that worked. No problems what so ever,
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Got iPhone last September work well now it’s heating up severely try to get back on the website it’s down doesn’t exist anymore now have to buy a new phone again
Had I been given a 0 star option I would have used it. I've been waiting for over a month for a response to a question I had regarding a return I need to make. Now I can't find contact number I needed... See more
The phone did not work when I brought to the cellphone store. Not compatible with the US Cellular network. Hence the low rating. It would have been a 1 star rating except.....Smarter Phone issued me a... See more
Company details
Information provided by various external sources
Shop Reburbished Smartphones - All Passing 28-Point Inspection, Charger & Cable Included, 6-month Guarantee, No Contracts. Our Products are Carefully Packaged Before Being Shipped. Find a Product to Suit Your Style, Budget ...
Contact info
Northeast 10th Avenue 19575, 33179, Miami, United States
- +1 (646) 808-0640
- sav@smarter-phone.co
- smarter-phone.co
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The phone we received never worked
The phone we received never worked, still waiting for them to answer my email sent 5 days ago despite them advertising a response within 24h. Very disapointed :(
As advertised.
Ha a pristine 5s for 40 quid.
Ha a pristine 5s for 40 quid.
What else?
You don't take care of me
You don't take care of me. I tried to contact you so much!
phone good, battery bad
iPhone 6 delivered on time and mostly as expected. I need to replace the battery it came with - it holds charge only 1/4 the time of my other iPhone 6 (at best).
Our first refurbished phone had issues…
Our first refurbished phone had issues but we returned it and received another within a week.
So far so good
So far so good! I’m pleased with the phone and the price was very reasonable when compared with what my sister paid for hers and They were the same phone.
Do NOT order from this company
I placed an order for my 13 yo birthday gift Iphone. He was so excited but when we took it to Verizon they said they couldn’t activate - it was locked by owner. Can’t call this company & I don’t speak French - sent phone back after finally getting email. They received it on Nov 21. It is now 12/14 & I have not received my refund! Not to mention I had ordered earbuds & never received those either. They emailed me on 12/8 that they received the phone & would get my refund in a timely manner- ~$200 is a lot to be waiting on!!! Please don’t order it’s just headaches!!!
Just as described!
no refund!!
I sent this phone a couple days, and they said that I'm gonna receive my money back in a week it's passed a week, and I still didn't get my money back! it's really hard contacting them, like their website doesn''t exist anymore.
I ordered 3 phones from smarter phone
I ordered 3 phones from smarter phone. The battery went south on 2 almost immediately and the mother board on one of them fries and I am unable to contact anyone to get the phone replaced. I get countless email to rate this company yet I cannot access them!
Very Bad customer service
Very Bad customer service. Although the equipment is working fine so far
I was told that I will have my partial…
I was told that I will have my partial refund in 3-5 work days , but finally I don't see them at all, can you fix that problem for me,please?
Phones always broken
Fast delivery
Fast delivery
Phone in great condition
Follow up service call
Love my phone! Shipping issue, but quickly resolved
Love my phone! I did order a adapter to pay able to use aux cords, and it wasn't sent, but they refunded me as soon as I let them know.
I don’t recommand you Smarter!!
quick shipping and great quality…
quick shipping and great quality product for the low price!
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