Smarter Phone Reviews 

3,452
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I am pleased with purchase and return service. I had trouble with first purchase, returned it with no problems and received phone that worked. No problems what so ever,

Rated 3 out of 5 stars

Got iPhone last September work well now it’s heating up severely try to get back on the website it’s down doesn’t exist anymore now have to buy a new phone again

Rated 3 out of 5 stars

Had I been given a 0 star option I would have used it. I've been waiting for over a month for a response to a question I had regarding a return I need to make. Now I can't find contact number I needed... See more

Rated 3 out of 5 stars

The phone did not work when I brought to the cellphone store. Not compatible with the US Cellular network. Hence the low rating. It would have been a 1 star rating except.....Smarter Phone issued me a... See more

Company details

  1. Cell Phone Store
  2. Electronics Store

Information provided by various external sources

Shop Reburbished Smartphones - All Passing 28-Point Inspection, Charger & Cable Included, 6-month Guarantee, No Contracts. Our Products are Carefully Packaged Before Being Shipped. Find a Product to Suit Your Style, Budget ...


Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

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3.6

All reviews

(3,452)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

phone good, battery bad

iPhone 6 delivered on time and mostly as expected. I need to replace the battery it came with - it holds charge only 1/4 the time of my other iPhone 6 (at best).

December 15, 2019
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good! I’m pleased with the phone and the price was very reasonable when compared with what my sister paid for hers and They were the same phone.

December 14, 2019
Unprompted review
Rated 1 out of 5 stars

Do NOT order from this company

I placed an order for my 13 yo birthday gift Iphone. He was so excited but when we took it to Verizon they said they couldn’t activate - it was locked by owner. Can’t call this company & I don’t speak French - sent phone back after finally getting email. They received it on Nov 21. It is now 12/14 & I have not received my refund! Not to mention I had ordered earbuds & never received those either. They emailed me on 12/8 that they received the phone & would get my refund in a timely manner- ~$200 is a lot to be waiting on!!! Please don’t order it’s just headaches!!!

December 14, 2019
Unprompted review
Rated 1 out of 5 stars

no refund!!

I sent this phone a couple days, and they said that I'm gonna receive my money back in a week it's passed a week, and I still didn't get my money back! it's really hard contacting them, like their website doesn''t exist anymore.

December 12, 2019
Unprompted review
Rated 1 out of 5 stars

I ordered 3 phones from smarter phone

I ordered 3 phones from smarter phone. The battery went south on 2 almost immediately and the mother board on one of them fries and I am unable to contact anyone to get the phone replaced. I get countless email to rate this company yet I cannot access them!

December 12, 2019
Unprompted review

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