Smarter Phone Reviews 

3,452
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I am pleased with purchase and return service. I had trouble with first purchase, returned it with no problems and received phone that worked. No problems what so ever,

Rated 3 out of 5 stars

Got iPhone last September work well now it’s heating up severely try to get back on the website it’s down doesn’t exist anymore now have to buy a new phone again

Rated 3 out of 5 stars

Had I been given a 0 star option I would have used it. I've been waiting for over a month for a response to a question I had regarding a return I need to make. Now I can't find contact number I needed... See more

Rated 3 out of 5 stars

The phone did not work when I brought to the cellphone store. Not compatible with the US Cellular network. Hence the low rating. It would have been a 1 star rating except.....Smarter Phone issued me a... See more

Company details

  1. Cell Phone Store
  2. Electronics Store

Information provided by various external sources

Shop Reburbished Smartphones - All Passing 28-Point Inspection, Charger & Cable Included, 6-month Guarantee, No Contracts. Our Products are Carefully Packaged Before Being Shipped. Find a Product to Suit Your Style, Budget ...


Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

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3.6

All reviews

(3,452)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The worst experience in my life !

The worst experience in my life !! We ordered iPhone 6+ and screen protection in the beginning of September 2019. When I opened the box I saw that screen protection was already damaged! OK, but what about iPhone for 150 euros? The same story! Sometimes when you touched the screen it was OK. iPhone slowly but worked but 95% of the time it was out of work. So I send back iPhone and broken tempered glass screen protection to Smarter Phone and... 2 month of silence! After sending at least 10 mails I received (finally!) iPhone that works (for now) and no screen protection. Stole my time & money. Beware!

December 6, 2019
Unprompted review
Rated 1 out of 5 stars

Hello

Hello
I ordered an iPhone 6 for my daughter and I got to return it 2 times ( one not unlocked and another one with screen issue)
Means they are not testing their product
Their website is out of order since weeks, so I guess they closed their business.

December 6, 2019
Unprompted review
Rated 1 out of 5 stars

The phone I ordered came with fast…

The phone I ordered came with fast shipping, was exactly what I ordered but the phone did not work properly. The GPS location did not work at all and the phone kept saying no service. I have sent 10 emails about this problem and the website has been saying down for scheduled maintenance for almost 2 weeks and haven't once gotten a reply. Totally 100% unsatisfied with my purchase.

December 5, 2019
Unprompted review
Rated 5 out of 5 stars

Just Right

Fair pricing. Quick shipping and delivery. Exactly what was ordered. All good!

December 5, 2019
Unprompted review
Rated 2 out of 5 stars

Phone did not work properly

Phone did not work properly. Apple said the glass interface was probably defective and not reactive to touch as it should be. The phone was sold to me not in a workable condition. I had to get another one.

December 5, 2019
Unprompted review
Rated 3 out of 5 stars

The phone did not work when I brought…

The phone did not work when I brought to the cellphone store. Not compatible with the US Cellular network. Hence the low rating. It would have been a 1 star rating except.....Smarter Phone issued me a full refund after I shipped the product back to them. So their customer service gets a 5 star rating for standing behind their product. On the whole, 3 stars. I am going to buy my next phone from the cell phone company.

December 4, 2019
Unprompted review
Rated 1 out of 5 stars

Bought iPhone 7 and didn't work with…

Bought iPhone 7 and didn't work with network, went to the store and they couldn't get it to work. Sent it back and company received 11/26/2019 at 1:01pm. They have not refunded nor will they answer email and phone line does not answer. Probably out my money! DO NOT buy!

December 4, 2019
Unprompted review
Rated 3 out of 5 stars

Had I been given a 0 star option I…

Had I been given a 0 star option I would have used it. I've been waiting for over a month for a response to a question I had regarding a return I need to make. Now I can't find contact number I needed. It's been very unsatisfactory.

December 3, 2019
Unprompted review

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