I am pleased with purchase and return service. I had trouble with first purchase, returned it with no problems and received phone that worked. No problems what so ever,
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Got iPhone last September work well now it’s heating up severely try to get back on the website it’s down doesn’t exist anymore now have to buy a new phone again
Had I been given a 0 star option I would have used it. I've been waiting for over a month for a response to a question I had regarding a return I need to make. Now I can't find contact number I needed... See more
The phone did not work when I brought to the cellphone store. Not compatible with the US Cellular network. Hence the low rating. It would have been a 1 star rating except.....Smarter Phone issued me a... See more
Company details
Information provided by various external sources
Shop Reburbished Smartphones - All Passing 28-Point Inspection, Charger & Cable Included, 6-month Guarantee, No Contracts. Our Products are Carefully Packaged Before Being Shipped. Find a Product to Suit Your Style, Budget ...
Contact info
Northeast 10th Avenue 19575, 33179, Miami, United States
- +1 (646) 808-0640
- sav@smarter-phone.co
- smarter-phone.co
No recent history of asking for reviews
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Bought reverb IPhone 6s
Bought reverb IPhone 6s. Battery performance could be better. And now won’t update to latest IOS version Which is annoying
Didn’t get phone and I did not get a…
Didn’t get phone and I did not get a refund
Would not honor warranty claim
Would not honor warranty claim. Phone broke with in 1 month
The iPhone I received doesn't work…
The iPhone I received doesn't work after 1 Month after having received it. Now I want to make work guarantee but the web site is not working... :(
Phone was broken/damaged when it came…
Phone was broken/damaged when it came in. I was refunded but it was still more stress I didn’t need. Should have just bought a new phone which is what I ended up having to do anyway!
All my order are good till now…
All my order are good till now .....only one I send to Africa doesn’t give me good results
They are scammers
They are scammers. I ordered phones from an employee for smarterco and he ran off with the deposit and now the website is down aswell.
Very good value
Very good value, phone has been working really well. Staff from Smarter polite and helpful. Would purchase from Smarter again.
TOTAL SCAM! Broken phones that they wont refund
Sent me a broken phone, then told me that they would send me a refund within 7 days of receiving it. It has been a month now and I still haven't received a refund. Unfortunately, the day after I returned that phone, I bought another phone from them which was also broken and had to pay to return that too. After spending $800 on their broken phones and paying to return both of them, I STILL have not gotten a penny back. TOTAL SCAM! DO NOT BUY ANYTHING FROM THEM!!!
worse experience ever
Love the way they have good customer…
Love the way they have good customer service
Everything ok
Everything ok! The product is perfect and the service too! Very very satisfying 👌
Poor instructions
Poor instructions, movement of different apps ok. For the money its ok
You where very helpfull to me
You where very helpfull to me, in the selection of my Iphone 6s, After sending me the 3rd and final iphone, l think l selected the rigth one; smater co was very deligent and on time, in sending the packages to me, for this good service, l highly recomend your bussines.
Charge iPhone doesn’t work
I bought my phone 7 months ago it's…
I bought my phone 7 months ago it's still ok so far so good I'll buy my 2nd phone and fast delivery on time like it
I still have not got my refund!
Because i did’t receive the answer…
Because i did’t receive the answer about an Iphone’s Repair.
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