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Smarter Phone Reviews 

3,452
•
TrustScore 3.5 out of 5

3.6

Cell Phone Store
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Rated 5 out of 5 stars

I am pleased with purchase and return service. I had trouble with first purchase, returned it with no problems and received phone that worked. No problems what so ever,

Rated 3 out of 5 stars

Got iPhone last September work well now it’s heating up severely try to get back on the website it’s down doesn’t exist anymore now have to buy a new phone again

Rated 3 out of 5 stars

Had I been given a 0 star option I would have used it. I've been waiting for over a month for a response to a question I had regarding a return I need to make. Now I can't find contact number I needed... See more

Rated 3 out of 5 stars

The phone did not work when I brought to the cellphone store. Not compatible with the US Cellular network. Hence the low rating. It would have been a 1 star rating except.....Smarter Phone issued me a... See more

Company details

  1. Cell Phone Store
  2. Electronics Store

Information provided by various external sources

Shop Reburbished Smartphones - All Passing 28-Point Inspection, Charger & Cable Included, 6-month Guarantee, No Contracts. Our Products are Carefully Packaged Before Being Shipped. Find a Product to Suit Your Style, Budget ...

Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

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3.6

All reviews

(3,452)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Still waiting for my refund..

Still waiting for my refund..
I sent back my iPhone on the 12.11 because the general battery was at 78%. The iPhone would turn off in 2 hours. We are the 3rd December and I am still waiting for a refund !!!
The customer service is very slow to answer me and I am really really disappointed. I will continue to write messages since I don't get the refund.

December 3, 2019
Unprompted review
Rated 1 out of 5 stars

Not serious at all

Order a premium grade iphone.
I received a phone full a dents and visible scratches on the screen. They sent me a basic grade product (for me it is poor grade)

Try to sent it back but can' t. The phone was delivered very late (~mouth) and the return period expired (it started from order not after receive) !

They offer a replacement but not with a premium grade only with basic.

Very bad experience... Never again

December 2, 2019
Unprompted review
Rated 2 out of 5 stars

The phone worked fine for about a…

The phone worked fine for about a month, then many things on the phone just stopped working, like the on off button. And out phone service, that was always good is horrible now. They think it is the phone. 😢

December 1, 2019
Unprompted review
Rated 5 out of 5 stars

Definitely a Smarter buy.

At first I was a little skeptical of the iPad Pro I bought, but it was practically brand new and it functions exactly like how I needed it to. They were detailed in shipment details and being on time. Will definitely purchase from Smarter-Phone again!

November 27, 2019
Unprompted review
Rated 1 out of 5 stars

I bought two iPhone 6 one was good and…

I bought two iPhone 6 one was good and one was bad from the start screen issue I called and I was told I have to send the phone to get it checked or diagnose and it will take approximately 10 days I also was told that I was going to get a call tag in the mail so I waited and waited n guess what.... no call tags arrived so I had to take it to a local store to get it fixed ended up coasting me $75.00 to replace the screen never again.

November 26, 2019
Unprompted review
Rated 5 out of 5 stars

The service was excellent.

The service was excellent from start to finish. I’d never used the company before so as usual I was very pessimistic. The phone arrived when promised in the condition it said it would be. I am now about to order one for my wife.

Thank you

November 26, 2019
Unprompted review

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