Smartmoneyteam Reviews 

64
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I spoke with a well informed and knowledgeable member of the team, Fraser (apologies if I spelled your name wrong). Fraser answered all my questions and had all the patience too. I believe one of... See more

Company replied

Rated 5 out of 5 stars

Gentleman explained the options for life cover.I was offered a policy which doubled my cover for £6 a month more with the added benefit that the premium is fixed throughout the term unlike my existin... See more

Company replied

Rated 5 out of 5 stars

I didn’t expect the call to review my life insurance policy, but I’m certainly glad I took it. SMT have saved me a pack (of money) on premiums, while at the same time boosting the value of life insura... See more

Company replied

Rated 5 out of 5 stars

Really friendly guy, Mike Hayes explained everything so well, very helpful. Really pleased with service. Have requested information in post at my request, thank you.

Company replied

Company details

  1. Life Insurance Agency
  2. Finance Broker
  3. Insurance Agency
  4. Loan Agency
  5. Mortgage Broker

Written by the company

Buying a home, finding a mortgage and getting the right protection is confusing, often leaving people with a feeling of helplessness. We’re here to fix that. Whether the mortgage and protection process is familiar or not, we will tell you all the information you need to know in a way that’s easy to understand. With 150+ advisors within our network and 100+ different lenders at our fingertips, there is a mortgage and insurance product for everyone. SmartMoneyTeam advisors have sold over 110,000 financial products, so you can be sure we are experts in finding the best deal whether that’s a mortgage or an insurance product. We know there’s lots to consider but you’re in safe hands and we love to help so if you want to arrange a free consultation with absolutely no strings attached then please get in touch! • Mortgages • Life Insurance • Critical Illness Cover • Income Protection • Buy-To-Let • First-Time Buyers • Remortgage • Home Mover • Secured Loans • Over 50's Cover • Building and Contents Insurance


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

64 reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(64)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful

Guy who handled the call was more than helpful and not pushy at all

May 29, 2024
Smartmoneyteam logo

Reply from Smartmoneyteam

Thanks for the kind words! We're glad you found our team member helpful and not pushy. We aim to make sure our clients feel comfortable and informed throughout the entire process.

Remember if you have any friends, family or colleagues who could benefit from the same level of service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

Rated 5 out of 5 stars

I didn’t expect the call to review my…

I didn’t expect the call to review my life insurance policy, but I’m certainly glad I took it. SMT have saved me a pack (of money) on premiums, while at the same time boosting the value of life insurance by thousands of pounds

May 31, 2024
Smartmoneyteam logo

Reply from Smartmoneyteam

Thank you for your kind words! We're thrilled you were pleasantly surprised by the call. We're glad we could help you save money on your premiums while also increasing your coverage.

Remember if you have any friends, family or colleagues who could benefit from the same level of service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

Thanks again for choosing SmartMoneyTeam!

Rated 5 out of 5 stars

They made it easy to get the policies I…

They made it easy to get the policies I needed.

May 16, 2024
Smartmoneyteam logo

Reply from Smartmoneyteam

We love hearing that we made it easy! Getting insured shouldn't be a hassle. We're glad we could help you get the coverage you need without any fuss. 😊

Remember if you have any friends, family or colleagues who could benefit from the same level of service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

Thanks again for choosing SmartMoneyTeam!

Rated 5 out of 5 stars

I admit that I was suspicious at first

I admit that when I was contacted by phone I was suspicious and thought scammers? I asked them to call me back at another date as I was looking them up, I was contacted about four days later and was reassured that they were genuine from the information provided online, the person I spoke to was very helpful and friendly and I was not rushed into any decision about whether to go ahead with the application.

May 14, 2024
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Reply from Smartmoneyteam

Thank you for taking the time to share your experience with us. We understand that receiving calls can sometimes raise concerns, and we appreciate you taking the time to verify our legitimacy!

We're glad that you found the information provided online to be reassuring and that you had a positive experience with our team member. We strive to provide a transparent and pressure-free experience for all of our clients.

Thank you again for your business and for your honest feedback!

Rated 5 out of 5 stars

Brilliant company lovely to talk to…

Brilliant company lovely to talk to totally recommend

May 13, 2024
Smartmoneyteam logo

Reply from Smartmoneyteam

We're delighted you had a brilliant experience! We're glad you enjoyed talking to our team. Thank you for your recommendation!

Remember if you have any friends, family or colleagues who could benefit from the same level of service - you can always refer them using the following link: https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

Rated 5 out of 5 stars

Answer quickly no waiting

Answer quickly no waiting. Very helpful

April 2, 2024
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Reply from Smartmoneyteam

Thank you so much for taking the time to share your positive experience with our team!

If you have any friends or family who could benefit from our services, don't forget to refer them, using the link below, to receive your referral reward!

https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

Thanks again for choosing SmartMoneyTeam.

Rated 4 out of 5 stars

Great service

Really helpful clear and easy to understand information and advice.

February 28, 2024
Smartmoneyteam logo

Reply from Smartmoneyteam

Thank you for leaving a review Mr. Kavaz!
We're delighted that you found value in our insurance review service.

We'd love to know where we could improve to move that 4* up to a 5* review.

If you could please email your feedback to: hello@smartmoneyteam.co.uk

Rated 5 out of 5 stars
Smartmoneyteam logo

Reply from Smartmoneyteam

Thank you so much for taking the time to share your positive experience with our adviser! Customer satisfaction is our top priority, and it's wonderful to know we could meet your expectations.

If you have any friends or family who could benefit from our services, don't forget to refer them, using the link below, to receive your referral reward!

https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here for you! Thanks again for choosing SmartMoneyTeam.

Rated 5 out of 5 stars

Good customer service

Good customer service. They patiently reviewed the questions with me and found me the best deal. Professional and easy to contact.

February 14, 2024
Smartmoneyteam logo

Reply from Smartmoneyteam

Your feedback made our day David! We're delighted that you found value in our insurance review services.

Your satisfaction is our top priority!

If you have any friends or family who could benefit from our services, don't forget to refer them, using the link below, to receive your referral reward!

https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

Thanks again for choosing SmartMoneyTeam!

If you ever need further assistance or have more questions about insurance, don't hesitate to get in touch.

Rated 5 out of 5 stars

Yes very well

February 6, 2024
Smartmoneyteam logo

Reply from Smartmoneyteam

Thank you for leaving a review, Jon!

We're delighted that you found value in our insurance review service. Your satisfaction is our top priority!

If you have any friends or family who could benefit from our services, don't forget to refer them, using the link below, to receive your referral reward!

https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

Thanks again for choosing SmartMoneyTeam.

Rated 5 out of 5 stars

Good

Good, very helpful

February 7, 2024
Smartmoneyteam logo

Reply from Smartmoneyteam

Thank you for leaving a review, Vanessa!

We're delighted that you found value in our insurance review service. Your satisfaction is our top priority!

If you have any friends or family who could benefit from our services, don't forget to refer them, using the link below, to receive your referral reward!

https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

Thanks again for choosing SmartMoneyTeam.

Rated 5 out of 5 stars
Smartmoneyteam logo

Reply from Smartmoneyteam

Thank you for leaving a review, Izabela!

We're delighted that you found value in our insurance review service. Your satisfaction is our top priority!

If you have any friends or family who could benefit from our services, don't forget to refer them, using the link below, to receive your referral reward!

https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

Thanks again for choosing SmartMoneyTeam.

Rated 5 out of 5 stars

Good customer service and information…

Good customer service and information provided clearly

January 18, 2024
Smartmoneyteam logo

Reply from Smartmoneyteam

Thank you so much for taking the time to share your positive experience with our adviser! Customer satisfaction is our top priority, and it's wonderful to know we could meet your expectations.

If you have any friends or family who could benefit from our services, don't forget to refer them, using the link below, to receive your referral reward!

https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here for you! Thanks again for choosing SmartMoneyTeam.

Rated 5 out of 5 stars

Knowledgeable about the products being…

Knowledgeable about the products being offered

January 12, 2024
Smartmoneyteam logo

Reply from Smartmoneyteam

Thank you for leaving a review, Charles!

We're delighted that you found value in our insurance review service. Your satisfaction is our top priority!

If you have any friends or family who could benefit from our services, don't forget to refer them, using the link below, to receive your referral reward!

https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

Thanks again for choosing SmartMoneyTeam.

Rated 5 out of 5 stars

Good information

December 19, 2023
Smartmoneyteam logo

Reply from Smartmoneyteam

Thank you for taking the time to share your experience with us!
We're thrilled that you had a positive interaction with our insurance review team.

If you have friends or family who could benefit from our services, don't hesitate to refer them to us, using the link below, to receive your referral reward!

https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend.

We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great

Fab and helpful

November 10, 2023
Smartmoneyteam logo

Reply from Smartmoneyteam

We're thrilled that you had a positive interaction with our insurance review team, Elaine!

If you have any friends or family who could benefit from our services, don't forget to refer them, using the link below, to receive your referral reward!

https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

Thanks again for choosing SmartMoneyTeam!

Rated 5 out of 5 stars
Smartmoneyteam logo

Reply from Smartmoneyteam

Thank you for leaving a review, Roy!

We're delighted that you found value in our insurance review service. Your satisfaction is our top priority!

If you have any friends or family who could benefit from our services, don't forget to refer them, using the link below, to receive your referral reward!

https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

Thanks again for choosing SmartMoneyTeam.

Rated 5 out of 5 stars

Very helpful lovely man

November 13, 2023
Smartmoneyteam logo

Reply from Smartmoneyteam

Thank you so much for taking the time to share your positive experience with our adviser! Customer satisfaction is our top priority, and it's wonderful to know we could meet your expectations.

If you have any friends or family who could benefit from our services, don't forget to refer them, using the link below, to receive your referral reward!

https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here for you! Thanks again for choosing SmartMoneyTeam.

Rated 5 out of 5 stars

They were very polite and explained…

They were very polite and explained everything I needed to know

October 26, 2023
Smartmoneyteam logo

Reply from Smartmoneyteam

We're thrilled that you had a positive interaction with our insurance review team, Jean!

If you have any friends or family who could benefit from our services, don't forget to refer them, using the link below, to receive your referral reward!

https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

Thanks again for choosing SmartMoneyTeam!

Rated 5 out of 5 stars

The agent was very understanding and…

The agent was very understanding and explained every thing to me so I understood it and he also listened to what I had to say

November 7, 2023
Smartmoneyteam logo

Reply from Smartmoneyteam

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our agent was able to provide you with a clear understanding and took the time to listen to your thoughts. Customer satisfaction is our top priority, and it's wonderful to know we could meet your expectations.

If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here for you!

If you have any friends or family who could benefit from our services, don't forget to refer them, using the link below, to receive your referral reward!

https://tidycal.com/smartmoneyteam/smartmoneyteam-refer-a-friend

Thanks again for choosing SmartMoneyTeam!

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