I spoke with a well informed and knowledgeable member of the team, Fraser (apologies if I spelled your name wrong). Fraser answered all my questions and had all the patience too. I believe one of... See more
Company replied
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I spoke with a well informed and knowledgeable member of the team, Fraser (apologies if I spelled your name wrong). Fraser answered all my questions and had all the patience too. I believe one of... See more
Company replied
Gentleman explained the options for life cover.I was offered a policy which doubled my cover for £6 a month more with the added benefit that the premium is fixed throughout the term unlike my existin... See more
Company replied
I didn’t expect the call to review my life insurance policy, but I’m certainly glad I took it. SMT have saved me a pack (of money) on premiums, while at the same time boosting the value of life insura... See more
Company replied
Really friendly guy, Mike Hayes explained everything so well, very helpful. Really pleased with service. Have requested information in post at my request, thank you.
Company replied
Buying a home, finding a mortgage and getting the right protection is confusing, often leaving people with a feeling of helplessness. We’re here to fix that. Whether the mortgage and protection process is familiar or not, we will tell you all the information you need to know in a way that’s easy to understand. With 150+ advisors within our network and 100+ different lenders at our fingertips, there is a mortgage and insurance product for everyone. SmartMoneyTeam advisors have sold over 110,000 financial products, so you can be sure we are experts in finding the best deal whether that’s a mortgage or an insurance product. We know there’s lots to consider but you’re in safe hands and we love to help so if you want to arrange a free consultation with absolutely no strings attached then please get in touch! • Mortgages • Life Insurance • Critical Illness Cover • Income Protection • Buy-To-Let • First-Time Buyers • Remortgage • Home Mover • Secured Loans • Over 50's Cover • Building and Contents Insurance
United Kingdom
Hasn’t replied to negative reviews
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So easy to do and spoke to a human who were very patient and clear
all good and good advice for mortgage insurance cover
my policy came through very quickly
Great product knowledge of the adviser on the life insurance policies available which best suited my needs.
Best price and given more lenders to select with cheaper rates.
Everything is excellent and working well for me. Never had any issues.
The survey conducted was very well done, we felt that we were able to understand the overall recommendations that were detailed in the survey without any prior knowledge. The survey was informative, detailed and helpful. We are very happy with the result.
Easy to deal with, good information and advice during the telephone conversation and follow up calls and paperwork received.
Very good explaining everything and any queries. Good quote and information followed soon afterwards .
I was contacted several times by the team to explain that my life insurance needs reviewing - I agreed and explained that due to my busy working hours, i would have to be contacted at certain times. After a week of being bombarded with phone calls sometimes 7-8 times a day, I picked up to make the operative aware that I was in the middle of doing the school run and couldn't speak. Ian at Smartmoneyteam then resorted to fear mongering tactics, asking if I was aware that my current policy was only in force for X amount of years and telling me I'd need to get it reviewed ASAP. I told him Id review this in my own time, not when I was pressured into doing so. Ended up having a full review with a different firm with a much more positive experience and replaced my old policy with one much more suited to my requirements.
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