Smart Wheels b.v Reviews 314

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, friendly, and professional, making the car rental process smooth and easy. Many people highlight the excellent condition of the cars, often describing them as new, clean, and well-maintained. The service is frequently noted for its efficiency, with quick pick-up and drop-off experiences, and a seamless overall user experience. However, some customers also noted issues with the cleanliness of their assigned vehicle or reported that certain features, like touch screens or remote controls, were not functional. A few people mentioned that the fuel tank was not completely full upon pick-up, and some found the process of loading heavy luggage into the car challenging.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and professional service... See more

Product

Clients share positive opinions on the product, frequently highlighting that the cars are new, clean, and in... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Quality

Users describe positive interactions with quality, consistently praising the cleanliness and condition of the... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the rental... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Coming off a cruise boat in Curacoa, the closest car rental agencies were booked and crowded. A very short walk brought me to the cool and quiet office of Smart Wheels. I was met by Judaily who was ve... See more

Rated 5 out of 5 stars

The car rental station was located directly on the cruise terminal grounds and easy to find. After an initial wait due to a long line in front of the office, the car handover was quick and easy. Retur... See more

Rated 5 out of 5 stars

Fast, easy, professional. Need I say more. Within minutes we rented a car. Access was even easier with the rental being located just across from our hotel. The return process was just as simple and w... See more

Rated 5 out of 5 stars

Very easy to hire a car with Smart Wheels. Good communication via mail, also photos from the car from before in the contract so no uncertainty about the state of the car. Only thing that’s good to... See more


Company details

  1. Car Rental Agency

Written by the company

With NO DEPOSIT required! At Smart Wheels we offering service to customers in Hotels, Condo, Villas and Airbnb all over Curacao. With pick-up locations as Curacao International Airport, Corendon Mangrove Beach Resort and Cruise Terminal. At Smart Wheels we provide you with a modern and easy options to move around and explore our colorful and interesting city full of history.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

314 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good experience.


We were early but the car was brought there fast. Check in was very smooth and the car was in good shape and fuel efficient. I wish I could remember the name of the person that checked us in. Very helpful and courteous.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Just like promised

Just like promised, they came to bring the car. A came te get it sometime later. Bud called first that the ware a little late. So no problem!

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Top place for rent car

everythyng Was great with the véhicule and not compliqué to return

And when a Come back the véhicule the 22 january at 15.00 pm the guys to return whait for me

This guys was is first week-end work There. but is was professionnel
Tks

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to rent a car

Easy to rent a car, very organised. No hassle.

Just upfront the reservation, payment and insurance and on the day the ship is in port, getting the car under 5 minutes. Very friendly staff en excellent (modern) cars. Would certainly rent again.

On the day that we took the car. Staf reach out threw sms to see if everything was ok and if we had any questions. Very professional.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

The office at the cruise port was…very clean, with friendly, professional staff.

The office at the cruise port was ideal. We did not have a reservation, but the team was able to get us a vehicle on the spot. They were all very friendly, and helpful with local knowledge and directions. The cars are all new and very clean. The entire process was super easy, even on Christmas day. Many thanks to the team that gave up their time to make our Curacao visit more memorable.

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect car rental station for cruise passengers

The car rental station was located directly on the cruise terminal grounds and easy to find. After an initial wait due to a long line in front of the office, the car handover was quick and easy. Returning the car was also hassle-free at the rental station. There was also a mailbox for returning the keys after opening hours. The contract and confirmation of the return were sent by email. The car was almost new, clean, and in excellent condition. I was very satisfied.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth as could be

Smooth as could be, got off ship, car rental is there as soon as you get off the boat. Had all my info in the system, handed me the keys and we were on our way. It was a totally seamless transaction from pick-up to drop off. Highly recommend this company!

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

I have never ever had such a quick and…

I have never ever had such a quick and easy pick up and drop off of a rental car. Vehicle was perfect for our needs. We saw several tourist spots and then spent the afternoon at a beach. There were 3 off us so renting from Smart wheels was much cheaper than any excursion by far and allowed us to do what we wanted. Highly recommend Smart Wheels.

December 9, 2025
Unprompted review

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