Smile Hub, London Reviews 

599
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the entire team is exceptionally welcoming, friendly, and highly professional during every single appointment. Many people appreciate the clear explanations, thorough consultations, and detailed guidance provided throughout their various dental procedures. Consumers consistently note that treatments are handled with immense care, ensuring a remarkably comfortable and virtually painless process. Visitors often feel completely at ease and exceptionally well looked after, turning what could be a stressful occasion into a smooth and reassuring journey. Individuals looking for reliable care regularly express deep satisfaction with the outstanding support and consistently impressive outcomes they receive.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting their exceptional professionalism... See more

Service

Users describe positive interactions with service, highlighting exceptional and thoughtful care during their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Smile Hub were very welcoming. Kush was extremely personable and provided me with clear and concise information relating to my dental treatment. His assistant Fatma was equally friendly an... See more

Company replied

Rated 5 out of 5 stars

I have just finished my Invisalign with the smile hub. I had the fantastic Hena and Kumari looking after me for the whole of this year and it has been seamless. My appointments were always prompt and... See more

Company replied

Rated 5 out of 5 stars

Sharaddha is an excellent hygienist. She worked carefully around the two wire retainers inside my upper and lower teeth. She is thorough and considerate. Her careful explanation of how to improve my c... See more

Company replied

Rated 5 out of 5 stars

Thank you so much Judy and Shabana for a fantastic dental hygiene. I have old fillings on my front teeth with persistent stains and Judy always manages to remove them when other hygienists could not.... See more

Company replied


Company details

  1. Dental Clinic
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dentist
  5. Orthodontist
  6. Teeth Whitening Service

Written by the company

Smile Hub is dedicated to achieving a high level of dental well-being for all our clients. We have been delivering quality, dental care to busy clients in the City of London since 2001 and are committed to ensuring excellence for all our patients. At Smile Hub we understand the demands of a busy work schedule and can offer the very latest in screening, preventative and aesthetic dental care at all of our clinics. We are a multi-cultural team of expert dental professionals practising right in the heart of the City of London. With diverse skills and a remarkable range of experience we can offer every kind of general dental service to a very high standard.


Contact info

4.9

Excellent

TrustScore 5 out of 5

599 reviews

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No recent history of asking for reviews

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4.9

All reviews

(599)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service - esp if you are nervous

Excellent service. The premises are very clean and modern. The Dentistry and Nurse staff are very professional. I am a nervous patient, and at the Smile Hub the staff manage to make me feel relaxed and comfortable

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

five years of trusted relationship

I have been a patient of the clinic for five years and found them always competent, informative and pleasant.

November 17, 2021
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thanks for taking the time to write a review. We will look forward to seeing you again.

Rated 5 out of 5 stars

Great all round dental experience...

Great experience at this dental practice. Very welcoming and very clean clinic. Also very clear and detailed info given during the appointment; helpful advice around continued good dental upkeep. Great all round experience.

November 4, 2021
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thanks for the review and feedback. We are very pleased to hear you have had such a positive experience.

Rated 5 out of 5 stars

Very caring staff

Very caring staff. Cath is the Principal. She was so gentle with my mouth and explained at every stage what she was doing. I highly recommend her. They saw me at very short notice for an emergency appt. Great team of people. Very professional.

October 19, 2021
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thanks for the review and we hope we can help you again in the future.

Rated 5 out of 5 stars

Great to have a local quality Dentist & services

Have now used Smile Hub 4 times (two x Hygienist appointments, 1 x general check-up and 1 x minor dental fillings). Very good - clean, new and pleasant staff working there.

Hygiene work has been especially good.

October 13, 2021
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you for your review. We are delighted to have met your expectations.

Rated 5 out of 5 stars

Thank you for making me feel so relaxed…

Thank you for making me feel so relaxed during my treatment. Very professional with the latest technology great result.

October 12, 2021
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you for your review and so pleased its all gone well for you. The latest technology does help us deliver great results for our clients as well as a better experience. Hope to see you again.

Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish from Kush and the team!
I’m over the moon with the results!
Would highly recommend them

October 8, 2021
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you for taking the time to review Kush and the team at Smile Hub.
And great to hear you are delighted with your results:)

Rated 5 out of 5 stars

Vow the service is fab and Kush is …

Vow the service is fab and Kush is super accommodating with all my tantrums and dramas as I was having my wisdom tooth out. Would recommend 100%
Amazing service and follow up

September 27, 2021
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thanks for the review and pleased you don't need to worry about your wisdom tooth anymore:)

Rated 5 out of 5 stars

Toni was absolutely amazing

Toni was absolutely amazing, she made me feel really comfortable and talked me through the whole process. Thank you again Toni for the best service I've ever gotten.

September 25, 2021
Unprompted review
Rated 5 out of 5 stars

Best dental service in a long time

Best dental service in a long time. Appointment was on time, usually I find if you book you end up waiting 10-15min at other practices. Not great when your on an hr lunch. Also the treatment and info given was excellent. Highly recommended!!

September 21, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service as always

Just been for a check up and hygienist - first time since before Covid and was slightly fearful... Catherine and Maria were excellent as always and put me entirely at my ease. As so thankful that I have a dentist where I feel so well looked after.

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I visited Smile Hub today after being referred by a friend. It was very quick and easy to book an appointment via the website. My consultation with Dr Freestone was very thorough. Dr Freestone explained all her findings to me at the end of the consultation in a way that was easy to understand and we made a plan about how to address the issues together. I felt included in the decision making process about my health, I never felt that I was being upsold or pressured to purchase treatments that I didn't want or need. All in all, I would thoroughly recommend this dentist.

August 16, 2021
Unprompted review
Rated 5 out of 5 stars

Cath was excellent

Cath was excellent; professional and friendly, talked me through the procedure when I was feeling a bit anxious and I'm so pleased with the results - would absolutely recommend.

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

Invisalign Treatment

I recently finished my Invisalign treatment at Smile Hub and I was really impressed with the service and pleased with the results. The process went very smoothly and Cath was excellent. I would definitely recommend Smile Hub for Invisalign.

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent treatment and service

As described in their website and communications the whole process was extremely well managed and I felt safe and confident about their actions to ensure that all precautions in relation to COVID19 had been taken to ensure the safety and protection of their clients. And after more than a year since my last appointment, was pleased to be treated by Dr Kushal who fully understands the fear some people have of the dentist, was kind, gentle and informative.

June 1, 2021
Unprompted review

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