My water flossers got lost in the post but straight away they sent out new ones even though it wasn't their fault it was delivery driver when i received them ive tried so many other ones but nothin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are very happy with our purchase from Smile Therapy. We chose this oscillating toothbrush for our child as a first step away from a manual toothbrush, and it has been a great introduction. The osci... See more
Company replied
I've tried quite a few teeth whitening products over the years, but Smile Therapy Pro Teeth Whitening PAP+ is the first non-bleach product that has genuinely whitened my teeth. It's easy to use, gentl... See more
Company replied
Brilliant tooth brush i cant believe 30 seconds is all I need, why have I been wasting my life so much, the only downside for me is getting the toothpaste on the u shaped brush as its double sided and... See more
Company replied
Company details
Written by the company
Elevate your oral hygiene with Smile Therapy, the premier brand for at-home dental care. Experience transformative power for a radiant smile. Discover innovative solutions and professional-level care from home. Unlock the secret to a healthy & confident smile with Smile Therapy.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- support@smile-therapy.co.uk
- smile-therapy.co.uk
4.6
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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No good for sensitive teeth
I used my plaque remover as stated very easy and careful setting, however the pulse sensation was very uncomfortable and unpleasant
I continued with it thinking it will get easier but it hasn’t
If you have sensitivity please do not buy. I have asked for an exchange for a different product as I knew my refund date had expired, I was refused
Not good customer service at all.
March 8, 2026
Unprompted review
Reply from Smile Therapy
Please accept our sincere apologies for any inconvenience caused. Customer satisfaction remains our top priority, and we are committed to resolving any issues as quickly and effectively as possible.
Our team guided you in accordance with our policy, but we kindly encourage you to reach out to our team once again. We will be more than happy to assist you and provide a suitable resolution.
The product made my wifes gums bleed…
The product made my wifes gums bleed and dislodged a filling,I can not fault the responses and the service for returning the item and subsequent refund. I would recommend dealing with this company
April 15, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your feedback. We are sorry to hear that your experience was not entirely satisfactory. We appreciate your comments regarding the service you received and are pleased that the return and refund process met your expectations.
Great item. Happy.
Great item. A really quick delivery. Well made and easy to use.
June 5, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with the product and found it well made and easy to use. It’s also great to know your order arrived quickly. We truly appreciate your support and look forward to welcoming you back for future orders!
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you found the ordering process easy, your delivery arrived promptly, and that you’re pleased with the products. We truly appreciate your support and look forward to welcoming you back for future orders!
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your order arrived quickly and that you’re pleased with the product. We truly appreciate your support and look forward to welcoming you back for future orders!
The first non-bleach whitener that actually worked!
I've tried quite a few teeth whitening products over the years, but Smile Therapy Pro Teeth Whitening PAP+ is the first non-bleach product that has genuinely whitened my teeth. It's easy to use, gentle, and I haven't experienced any sensitivity. I've noticed a visible difference in the brightness of my teeth and I'm really pleased with the results. Highly recommend!
May 29, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’ve achieved such great results with Smile Therapy Pro Teeth Whitening PAP+. It’s wonderful to know you found it easy to use, gentle, and effective without causing sensitivity. We truly appreciate your recommendation and support, and look forward to welcoming you back for future orders!
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you were pleased with the fast response. We truly appreciate your support and look forward to welcoming you back for future orders!
Exchanged my partners faulty toothbrush…
Exchanged my partners faulty toothbrush with no problem"
June 5, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear the exchange process for your partner’s toothbrush was handled quickly and smoothly. We truly appreciate your support and look forward to welcoming you back for future orders!
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your order was delivered on time. We truly appreciate your support and look forward to welcoming you back for future orders!
Easy to use.
May 30, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you found the product easy to use. We truly appreciate your support and look forward to welcoming you back for future orders!
Excellent product
Excellent product, really helpful with daily tooth cleaning
May 8, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with the product and that it has become a helpful part of your daily oral care routine. We truly appreciate your support and look forward to welcoming you back for future orders!
Excellent service quick delivery and…
Excellent service quick delivery and great product
June 9, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you were pleased with the service, quick delivery, and the product. We truly appreciate your support and look forward to welcoming you back for future orders!
Excellent *****
Delivery was excellent and so is the Flosser. My teeth feel like I've been to the hygienest. Would totally recommend.
June 6, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with both the delivery and the flosser. It’s great to know your teeth feel exceptionally clean and that you would recommend the product. We truly appreciate your support and look forward to welcoming you back for future orders!
Removes stains from my teeth exactly…
Removes stains from my teeth exactly like it said. It does make a noise though which doesn’t bother me but I know some people it would. I’m just being as careful as I can, while I get the hang of it as I’m scared of damaging my teeth.
June 5, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear the product is effectively removing stains as described. We also appreciate your honest feedback about the noise and your careful approach while getting used to it. It’s great to know you’re happy with the results so far. We truly appreciate your support and look forward to welcoming you back for future orders!
Smile therapy guaranteed to make you 😃
Having confidence in the products as have been delighted with everything I have had.Prices are excellent products are fantastic.
Like having dentist at home.Thank you for being there
June 6, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re so confident in our products and that you’ve been pleased with everything you’ve tried. It’s great to know you find the prices excellent and the products effective, almost like having a dentist at home. We truly appreciate your support and kind words, and look forward to welcoming you back for future orders!
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with the product. We truly appreciate your support and look forward to welcoming you back for future orders!
Brilliant product
Brilliant product. Cleaned my teeth perfectly. Actually felt like a dentist clean.
June 8, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re so pleased with the product and the results. It’s great to know it left your teeth feeling exceptionally clean. We truly appreciate your support and look forward to welcoming you back for future orders!
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you love the product and that it’s working really well for you. We truly appreciate your support and look forward to welcoming you back for future orders!
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with the product. We truly appreciate your support and look forward to welcoming you back for future orders!
I love the Ultrasonic
I love the Ultrasonic, it does seem to be working, I just need to keep at it for best results. Amazing at its price point!
June 4, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re enjoying the Ultrasonic cleaner and are already seeing positive results. It’s great to know you feel it offers excellent value for money. We truly appreciate your support and look forward to welcoming you back for future orders!
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