My water flossers got lost in the post but straight away they sent out new ones even though it wasn't their fault it was delivery driver when i received them ive tried so many other ones but nothin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are very happy with our purchase from Smile Therapy. We chose this oscillating toothbrush for our child as a first step away from a manual toothbrush, and it has been a great introduction. The osci... See more
Company replied
I've tried quite a few teeth whitening products over the years, but Smile Therapy Pro Teeth Whitening PAP+ is the first non-bleach product that has genuinely whitened my teeth. It's easy to use, gentl... See more
Company replied
Brilliant tooth brush i cant believe 30 seconds is all I need, why have I been wasting my life so much, the only downside for me is getting the toothpaste on the u shaped brush as its double sided and... See more
Company replied
Company details
Written by the company
Elevate your oral hygiene with Smile Therapy, the premier brand for at-home dental care. Experience transformative power for a radiant smile. Discover innovative solutions and professional-level care from home. Unlock the secret to a healthy & confident smile with Smile Therapy.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- support@smile-therapy.co.uk
- smile-therapy.co.uk
4.6
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Fast delivery
Fast delivery. The toothbrush seems to have been upgraded since the last one I had and it’s even better
June 8, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your order arrived quickly and that you’re enjoying the upgraded toothbrush. It’s wonderful to know you feel it’s even better than your previous one. We truly appreciate your continued support and look forward to welcoming you back for future orders!
Great product
Great product, very effective & love the orange colour I chose.
Was delivered very quickly.
March 22, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with the product and that you love the orange colour you chose. It’s also great to know your order arrived quickly. We truly appreciate your support and look forward to welcoming you back for future orders!
Brilliant teeth whitening
Brilliant teeth whitening.
I’ve previously used other brands which are no where near the high bar smile has set.
June 6, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re so pleased with the teeth whitening results. It’s wonderful to know our product has exceeded your expectations compared to other brands you’ve used. We truly appreciate your support and look forward to welcoming you back for future orders!
After using smile therapy I can already…
After using smile therapy I can already see a difference in my teeth after using it for a few days..would recommend giving it a try...
June 8, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’ve already noticed a difference after just a few days of use. It’s wonderful to know you’re pleased with the results and would recommend giving it a try. We truly appreciate your support and look forward to welcoming you back for future orders!
I ordered two products water floss and…
I ordered two products water floss and plaque cleaner and i am really happy with the results. I would recommend plaque cleaner to everybody and and be careful with water floss if u have sensitive gums.
May 7, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re happy with the results from both the water flosser and plaque cleaner. It’s great to know the plaque cleaner has worked so well for you. We also appreciate your helpful feedback regarding sensitive gums. Thank you for your support and recommendation, we look forward to welcoming you back for future orders!
Prompt delivery
Prompt delivery, easy to use, noticed a difference from the first use
June 1, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your order arrived promptly and that you found it easy to use. It’s great to know you noticed a difference from the first use. We truly appreciate your support and look forward to welcoming you back for future orders!
Really fast delivery.
June 5, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your order arrived really fast. We truly appreciate your support and look forward to welcoming you back for future orders!
Very fast delivery
Very fast delivery, veneer toothpaste only thing I would say about it it could be a it more minty, taste ,only had a week or so seen I little deference in the whitening but not much yet see how it goes after a month but got it on a deal at half price .
June 7, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your order arrived very quickly and that you got it at a great price. It’s helpful to know your early experience with whitening is starting to show some difference, and we appreciate your feedback on the taste, which we’ll pass on. We truly appreciate your support and look forward to welcoming you back for future orders!
Pleased with my order
June 7, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with your order. We truly appreciate your support and look forward to welcoming you back for future orders!
My first order was lost in transit
My first order was lost in transit, but when I emailed customer service they were helpful and sent out a new order asap. It arrived quickly and im happy with my purchase.
May 22, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re sorry to hear your original order was lost in transit, but we’re delighted our customer service team was able to resolve the issue quickly. It’s great to know your replacement arrived promptly and that you’re happy with your purchase. We truly appreciate your support and look forward to welcoming you back for future orders!
Great product that really works
Great product that really works. Easy to order and excellent delivery service.
June 4, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with the product and that it’s working well for you. It’s also great to know you found the ordering process easy and were happy with the delivery service. We truly appreciate your support and look forward to welcoming you back for future orders!
I have been very satisfied with all my…
I have been very satisfied with all my bundles of teeth care with Smile therapy. I have bought several items that I find are a must for keeping the mouth fresh smelling and oral care does not come better than using the smile therapy products such as the toothpaste, flosser and tongue cleaner, I have used them all plus the gums gel which I find very helpful. I must say my oral hygiene has greatly improved and so has my family. I would like to keep this going for as long as I can afford. Overall I am a very satisfied customer.
June 3, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re very satisfied with your Smile Therapy bundles and that our products are helping to improve your oral hygiene. It’s great to know you and your family are seeing such positive results across the range. We truly appreciate your continued support and look forward to welcoming you back for future orders!
Delivery notification and insurance are poor
Delivery notification was poor, the parcel ended up just being left by my front door. Not happy about that as it could easily have been stolen.
The device is ok, some days does not appear to be as effective. I think it’s doing what it’s supposed to, but instructions could be clearer in regards to the 2 different settings.
I was initially worried I might inadvertently use the wrong settings for my night time retainers.
The seller has offered a bamboo toothbrush for posting a review- good or bad
June 7, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your feedback. We’re sorry to hear the parcel was left in an unsafe location, we understand your concern and will pass this on to the courier. We’re glad the device is working for you overall. Your comments regarding the settings and instructions are noted and will help us improve. If you need any assistance, please don’t hesitate to contact us.
quick delivery
quick delivery , nice orange colour , works but not sure if effective yet, need to try a few more times.
June 6, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your feedback. We’re glad to hear you were happy with the quick delivery and the orange colour. It’s completely understandable that it may take a few uses to judge how effective it is. Please do keep using it as directed, and if you have any questions or need any support, feel free to get in touch.
Love my products quick fast delivery…
Love my products quick fast delivery aswell thank you
June 4, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you love your products and that your order arrived quickly. We truly appreciate your support and look forward to welcoming you back for future orders!
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you had a good experience. We truly appreciate your support and look forward to welcoming you back for future orders!
Great little brush
I saw an ad on Facebook the same day that my usual brush died. The price was amazing so I thought why not give Smile a try. I received it the next day.
I was a bit sceptical at first as it's smaller and lighter than my usual brush but it's been working really well...my teeth feel shiny! So far so good. I'm really pleased I decided to try.
June 2, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you decided to give Smile a try and that your order arrived so quickly. It’s great to know the toothbrush has exceeded your expectations and is leaving your teeth feeling cleaner. We truly appreciate your support and are pleased you’re happy with your purchase. We look forward to welcoming you back for future orders!
Ordered some replacement brush heads
Ordered some replacement brush heads. Great price as had a sale on & delivery was really quick. Even got a free gift too! Would definitely recommend.
June 1, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you were pleased with the price, quick delivery, and the free gift. We truly appreciate your recommendation and support, and look forward to welcoming you back for future orders!
Quality effective dental tool
I feel the olscillations of the tool agigate the plaque and helps to remove it. It certaily does a better job than just flossing or using interdental brushes. The build quality is superb also.
June 6, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’ve found the product effective at helping to remove plaque and that it has enhanced your oral care routine. It’s also great to know you’re impressed with the build quality. We truly appreciate your support and look forward to welcoming you back for future orders!
Great product came within a day or two
Great product came within a day or two! Amazing connection peices & travel bag.
June 6, 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your order arrived quickly and that you’re pleased with the product, accessories, and travel bag. We truly appreciate your support and look forward to welcoming you back for future orders!
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