My favourite wax melts company .they're very efficient when any issues arise which is rare. Love their products their fragrances are divine and wide range .And lastly their customer service is secon... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Handmade Luxury Scented Wax Melts & Home Fragrance Products
Contact info
Unit 20, Huntershill Village, Bishopbriggs, G64 1RP, Glasgow, United Kingdom
- smithandkennedy@outlook.com
- smithandkennedy.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality products
I have ordered from smith & kennedy for a few years now and recommended them to so many people over the last few years. I wouldnt go anywhere else. Their products are amazing, affordable, fantastic quality, great packaging, quick delivery and denise is very informative & helpful. Everything from the website layout , discounts & deals whats not to love. Highly recommend this company :)
Excellent products Excellent prices the…
Excellent products Excellent prices the smell is absolutely amazing filled the whole house delivered on time I've just ordered more
Lovely packaging
Lovely packaging, would make a great gift. So far I have tried one of the free samples, fantasy, it smells gorgeous.
Great service and lovely smelling waxes
Hi guys thank you for my speedy order I…
Hi guys thank you for my speedy order I received my order within 2 days , I love the wax melts and the scent lasts for days other scents last about 1 day so I’ll be definitely ordering from you guys again 🙌🏻keep up the good work 👍🏻
Beautiful smell, longevity mixed
All the wax melts I bought smell amazing! They arrived really fast too. Loads of choice. The only slight downside is that in some, the fragrance lasts a while and in others it doesn't.
Loving these melts the smell lasts for…
Loving these melts the smell lasts for ages and linger around for a while
Strong and authentic aromas
I recently placed my very first order with Smith & Kennedy Scents and initially felt a little apprehensive as they were new to me.
I had been purchasing from one particular online brand for over 5 years, but due to a few concerns, I decided to find an alternative brand.
My order was received within a couple of days which was very impressive and I was eager to melt some of my purchases. I am absolutely delighted as the strength of the aroma is superb and authentic. I love strong aromas and I've so far tried 5 different melts from my purchase and none of them disappoint.
I placed a second order yesterday as I am so pleased with them and I can see myself being a long term customer.
I cannot recommend them highly enough.
Lovely new userfragrances available smell…
Lovely fragrances available smell through the house great choice and quick delivery
Amazing scents which last a long time
Amazing scents which last a long time. I only but melts from Smith and Kennedy as they are so good. Excellent customer service, highly recommend.
Delivery was very fast
Delivery was very fast, however they are not the strongest smelling melts.
Wax melts are great!
Order
image
Having ordered from a high street store YC i was abit septical weve ordering from a another company but omg u have changed my mind completely. smith and kennedy scent is an amazeing company from the products to good good service. My order arrived in a timely manner. my house smells amazing and will defo order again in the near future (if not sooner ) lol all i can say is AMAZING well done guys
Great service
Easy to order. Quick delivery, Packaged well and the wax melts smell gorgeous. Thankyou
Really lovely scents and great for…
Really lovely scents and great for gifts would highly recommend
Gorgeous ❤️
Gorgeous scented wax melts got most of the Christmas collection all beautiful and brilliant customer service will definitely be back for more ❤️
Excellent service
Extremely quick turnaround from ordering to receiving. Lovely smelling wax melts wirh an extensive choice of smellies
Fast delivery
Fast delivery, ive been looking for a certain scent for a while and unable to find it until I came across Smith & Kennedy, super happy with the products
Quick delivery
Quick delivery, amazing smells, definately recommend x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








