I have ordered many times in the past their flavoured filtered coffee without any issues.However, this time the coffee was tasteless and disgusting!I had to throw all the packets(caramel,maple syrup&w... See more
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More clarity required in the description of your product, I brought the coffee bags but very much on spec. They are OK but I am still looking for my ideal coffee taste. Smiths NO7 & the Mexican Oaxa... See more
Company replied
Not only did I receive the request for a review several days before my goods arrived. When they did arrive 2 items were not included . 1st & last time !!!
Company replied
Been shopping with them for 10 years now, always buy my coffee off the specials list, very knowledgeable staff, Colin the owner never has time to talk, but get him onto coffee or tea and he talks for... See more
Company replied
Company details
Written by the company
Hand crafted, Artisan roast...coffee since 1936.
Contact info
Arabica House, Ebberns Road, HP3 9RD, Hemel Hempstead, United Kingdom
- 01442234239
- sales@smithscoffee.co.uk
- smithscoffee.co.uk
2.8
Average
336 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Amazing freshly roasted coffee…
Amazing freshly roasted coffee delivered to your doorstep every month. I actually kept the empty bag from the recent subscription delivery because it smells so amazing (Honduras SHC - with a strong aroma of cocoa!)
July 23, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi James, and thank you for the great feedback!
We trust you enjoy drinking the coffee too?!!
Smiths Team
Smiths Coffee lover!
I absolutely love Smiths Coffee. I have a hard time buying coffee from anywhere else now! So delicious and the staff is super friendly. Huge Smiths fan now!
July 15, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Caroline,
No need to have a hard time anywhere else...ever!
We're delighted youre on our fan team, and thanks for the great feedback.
Smiths Team.
Great coffee and fast service
Great coffee and fast service, as ever....
July 11, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Jackie,
Very happy to find we're consistent!
Many thanks for the kind feedback!
Smiths Team
I love the coffee
I love the coffee. I bought it recently fir myself and as a present for friends. Some of the flavours are really brave :-)
July 10, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Anna,
Very glad you like the coffee!
You wont believe some of the flavours that are on the way...!
Keep a look out.
Smiths Team
The best coffee
July 1, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Thanks Christos!
Glad you think so.
Hope to see you online again soon.
Smiths Team
Great coffee
June 29, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Many thanks for the review Jen,
Hope to see you back soon.
Smiths Team
Good service and good coffe.
June 22, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Thanks for the positive review Pat,
We're delighted you like our coffee and hope to see you back again soon!
Smiths Team
A huge range of excellent coffees
A huge range of excellent coffees, delivered promptly: this company is a real pleasure to deal with
June 20, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi David,
Just a quick note to thank you for your recent feedback.
We're delighted youre happy with the way we try and look after you!
Smiths Team
All the hype was not wasted!!
Ok so last time i was very impressed with the web site, the branding , the attention to detail and resonse times & level of communication, the jury was out about the coffee because I hadn't had the opportunity to taste and (for me)smell it.
Well, I'm pleased to report all the hype was not wasted!! This Sumatra Blue Ling Tong was out of this world with a tantalisingly medium roast flavour but packing plenty of fruit and most importantly a complex, lingering soft taste.
Can't wait for the next instalment on my coffee education and journey.
June 16, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Gary,
Its fair to say thats about as good a review as you can get...Wow!...and Thank You!
We're delighted you like the coffee so much.
May we recommend a Geisha bean next time...truly delicious.
Smiths Team
My favourite coffee company
My favourite coffee company! Never had a bad coffee from them and would recommend them to anyone.
June 15, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Sarah,
Glad we're your favourite!
With loads of new coffees coming soon there'll be lots for you to enjoy!
...watch this space.
Smiths Team
110% satisfaction everytime
Smith's offer an extensive range of speciality coffees and fine leaf teas that are very hard to beat on quality of ingredients, choice, taste, service, and super-fast delivery. 110% satisfaction.
June 12, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Good afternoon J,
Well, we're very happy to achieve 110% for you!
New items coming too!
Hope to see you back soon,
Smiths Team
Lovely coffee ,fairly reasonably priced…
Lovely coffee ,fairly reasonably priced ,quick delivery .
June 11, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi there Happy Customer!
We're delighted you're enjoying your coffee, and thank you so much for your kind words.
Hope to see you back again soon!
Smiths Team
Amazing coffee
Amazing coffee! Amazing friendly service ! Highly recommend to anyone who loves high quality coffee!
June 11, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Good morning Mrs Fowler!
High praise...a big thankyou for the brilliant feedback.
Smiths Team
Excellent coffee and faultless service
June 9, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
High praise indeed Simon,
We're delighted to meet or even exceed your expectations.
There are some superb coffees coming in from new harvests so have a look when you can.
Smiths Team.
Excellent coffee and fast delivery
Excellent coffee and fast delivery. Really recommend the salted caramel and you can choose which grind you want.
May 28, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Karla,
We're delighted you like our Salted Caramel coffee! Please let us know if any other flavours might help us get a 5* star review.
Many thanks for the feedback.
I love the mountain blend the best
I love the mountain blend the best, gorgeous flavour and just perfect! Slightly nervous of your website as hard to understand the depth of the coffee beans! I can’t find if they are strong, medium or whatever! Please could you state by the beans what strength they are.
Best coffee ever and we are drinking so much of it in this COVID-19 lockdown! Brilliant !
May 24, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Clare,
Very glad you like the Mountain Blend so much!
We will be adding a Roast Colour Guide to the website soon, but you can jump the queue if you like?
Drop us a quick email and we'll send you our useful little Brew Guide!
Smiths Team
A much improved web site
A much improved web site, very easy to navigate.
The products arrived in a very timely manner.
May 21, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Thank you for your positive feedback Jon,
We've been working hard to update and improve the website...and more improvements on the way.
Come back soon!
Smiths Team
Excellent range of coffee and Service
Excellent range of coffee and Delivered on time
May 18, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
We're very grateful for your positive feedback.
More interesting products being added all the time.
Hope to see you back soon!
Fantastic as always
May 16, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Great feedback Kevin...and thankyou for your business.
Hope to see you again soon.
Smiths Beautiful Coffee
Just received my delivery of four different flavours of coffee from Smiths online. Im a real big fan of this coffee brand.
I normally purchase this coffee in a department store. Obviously at present unable to do so.
Im so happy in finding the online shop. They offer such a huge selection and very reasonably priced too.
Thank you Smiths of London 😃
May 16, 2020
Unprompted review
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Kelly,
Lets hope things will get back to normal asap!
You'll be very pleased to hear there are even more delicious, funky flavours on the way...
How does Black Forest Gateau sound as an after dinner flavour?
or even Pecan Pie...Golden Syrup!
if there are any flavours you think might be a hit, let us know and we'll look into it.
Thanks for the 5* comments!
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