I'm always apprehensive about trying a new vendor but Smoke Day exceed my expectations. Ordering = easy Customer service = answered my questions, just be patient. Communication = I knew eve... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 22% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Smoker for life here
Smoker for life here! First off, I want to thank Mr. Anderson, for my first purchase! All my smoking gear came super nicely packed! I'm Extremely Happy with the whole experience. Everything from reaching out to me before and after receiving my items and giving me a heads up on everything!
Even all my tracking info as well. I couldn't have been more pleased.Thank you. I'm about to order some more Gear right now! I am and still are HIGHLY satisfied lol Thanks again Mike and everyone at Smoke Day!! Sincerely Jeff
Best service ever!!!
Best service ever!!!! Order was easy and got my item fast and when I needed to have a piece replaced they went and made it and informed me when it would be ready and made sure there is enough to order. Will be ordering from here again.
I only got TWO out of the THREE bongs I…
I only got TWO out of the THREE bongs I bought from you guys ! Only two was in the box …I spent good money with you guys! & now I don’t have my space astronaut bong that was not cheap && I’m not happy at all!
Arrived in the mail in a timely manner…
Arrived in the mail in a timely manner . Very nice made glass sherlock been wanting one for awhile now and gotta say very nice thanks
time and value and quality all five star
Received my shipment in a timely manner and very happy with the products as well. Had trouble at the start tracking my shipment, but as soon as I contacted customer support on email, Rose Ann replied straight away and gave me the correct instructions. Highly recommended
I will definitely be buying more…
I will definitely be buying more products 10/10!
Nice:)
Super great products. They gave me a discount. The bong that I ordered came smaller than I thought it was going to be, but it was super pretty. The package. It came in. It was double wrapped and very well secured.
Rose was most helpful in shipping to…
Rose was most helpful in shipping to the right address... You can count on me coming back.
Film peeling off product
The process of buying went fine products arrived intact. The pineapple bowl is HUGE but I love it. The grinder is also wonderful so far.
The bong I ordered is the Vampire's Kiss-pink bong with bats- and after a few days the pink film used has started peeling away around the mouth piece, and down the neck. Not sure how critical this film is for keeping the bat stickers in place. I opened this package on Monday 2/10/25. Today is 2/13/25.
I got the mystery box alot nice stuff…
I got the mystery box alot nice stuff in there thank u
Came in perfect condition
Came in perfect condition, wrapped and protected super well, very thankful for the discounts; 100% recommend!
Seller did an excellent job
Seller did an excellent job. Item matched description. My little bubblers are amazing, and very well made. Packaging was done amazingly well, wrapped with bubble wrap. Shipping was quick and price was unbeatable. Very satisfied customer
So so so awful customer service here lies obviously I was told by an agent…
So so soon awful I was told by an agent named R*** A** that I would have to wait five days and if was stated over and over if order does not arrive tell them 48 hours I told them that evening it was not delivered I WAS THEN LIED TO AND TOLD to wait 5 days to file a claim and get this order REFUNDED AND DEALT WITH and so I waited I came back told them and they told me they need to issue a replacement NO WHERE WAS THIS MENTIONED I was told and lied to that I would get this refunded and now I'm being told something different????? I was gonna order from them again but now that I know customer service will lie to you about their methods their own POLICIES I do not understand why tell me one thing then say oh we didn't say that we said WHAT????? WHAT HAPPENED TO HONEST BUSINESS and people this is crazy
AWESOME DELIVERY TIME!!
3rd time I have ordered from Smokeday, all orders delivered in under 3 days! I say under 3 because my 2nd order came in 2 days! Everything has been just what I expected with better prices then I could ever get at stores around my area!!
Keep up the AMAZING work,
THANK YOU!
First time ordering
I made my order on a Friday at 1:30 in the afternoon 3:00 that day I got an email saying my package was shipped I received my package that Tuesday afternoon I had purchased the large mystery box very nice stuff well worth it I did have one piece where the stem broke off the bowl I did report it waiting on results I'm sure they'll make good of it first time using this company and all my experiences with it so far is excellent I will be ordering from them again I do recommend this place
One part of the bong was broken when I…
One part of the bong was broken when I received it. Waiting to hear back to see what they are going to do about it. Like send that one piece or another one with returning this one. No response yet
Quick shipping
Quick shipping, nothing broken, items just as described on website A+
They’re amazing!
They’re amazing!
I had a small problem with my order (it was my fault) they helped me get it figured out as soon as I emailed them, great team with great gear!
Good packaging
I ordered a bong and a bubbler the bong I've bought before at the smoke shop I go to and I liked it alot before it broke so when I saw it on here for almost half the price ($70 instead of $130) I had to get it. Both the bubbler and the bong was wrapped in at least 4 layers of bubble wrap so even if the box got destroyed they would have been fine. Will forsure buy stuff here again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






