I bought ecostove coal last November (50bags) and whilst the delivery driver had issues dropping off the guys here were brilliant about getting it sorted for me. And I'm glad that they did as the eco... See more
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At Smokeless Coal Express, we're dedicated to providing top-quality smokeless coal and exceptional service to our customers across the UK. With a commitment to reliability, affordability, and sustainability, we strive to offer a wide range of premium smokeless coal products at wholesale prices. Our mission is to make heating your home hassle-free and affordable, with nationwide free delivery ensuring convenience every step of the way. Join thousands of satisfied customers and experience the difference with Smokeless Coal Express today.
Contact info
5 Bay Road, Derry, United Kingdom, Derry, United Kingdom
- 086 889 8854
- smokelesscoalexpress@gmail.com
- smokelesscoalexpressuk.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically takes over 1 month to reply
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It not been delivered as yet .
Good quality smokeless coal
Good quality smokeless coal
Easy to order on website
Free fast delivery
And great communication
Have sent 3 emails trying to establish…
Have sent 3 emails trying to establish when order will arrive, this has been going on for weeks. No delivery, no response from company. Keep sending me emails asking for trustpilot reviews.
great quality smokeless coal,delivery and customer service. time I have orded the service is…
Second time I have orded the service is second to none great quality smokeless coal,delivery and customer service.
Coal was dry and arrived well could…
Coal was dry and arrived well could have notified on day of arrival
Great service & fast delivery
Great service & fast delivery
Good quality coal & less ash than others
Quick delivery and a very good product.
If you have a stove buy ECOSTOVE fuel!
I bought ecostove coal last November (50bags) and whilst the delivery driver had issues dropping off the guys here were brilliant about getting it sorted for me. And I'm glad that they did as the eco stove is brilliant, burns hot, once the baffle plate has burnt clean I can close up my stove and it'll hold in all night, same again in the morning. Really efficient and always a lovely heat in the living room thanks to it.
GREAT SERVICE
GREAT SERVICE , VERY PROMPT AND FRIENDLY DELIVERY. THESE OVALS ARE THE BEST PRICED AND BURN HOT AND CLEAN WITH VERY LITTLE ASH . EXCELLENT.
Great help over the phone l had trouble…
Great help over the phone l had trouble with my bank card you were very helpful and helped me sort it out .great communication l knew when to expect the delivery .coal arrived on pallet driver helpful.bags of coal came in very strong bags.and of course coal burns well.bargain prices.
From order to delivery there were no…
From order to delivery there were no issues. Coal was very reasonably priced.
Fast delivery of smokeless fuel at a…
Fast delivery of smokeless fuel at a good price. Will be ordering again.
I have bought coal before from…
I have bought coal before from smokeless coal express before and l'm happy with it, the price is best on the market that I have found. The couriers could do with some improvement.
Poor communication and water logged coal
Second time using this company. This time almost half of the bags had water in them, not just a little, but you could feel the water in them at the corners and black water was pouring out everywhere. It will take some time to dry out to be usable, but hopefully we'll be dry enough to use in a few weeks.
I contacted them about this issue and heard nothing back.
They are supplying coal at a good price, but customer service is not great and don't communicate when the delivery will be arriving.
Easy company to deal with
Ordering was very easy and delivery was nice and quick thank you
very nice and pleasant to deal with
very nice and pleasant to deal with. no Hassel when asked to put coal under carport for us.
I was pleasantly surprised when I first…
I was pleasantly surprised when I first used this company. I tentatively ordered a tonne of the EcoGlow which then arrived within a couple of days was well packaged, clean and dry and worked as described producing high heat and little ash in our multifuel stove. I was so impressed I ordered again this time trying the EcoStove and had a very similar experience.
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