The worst website possible, what a scam I purchased 2 jeton cards from it and they sent me the cards already used and empty I have been going back and forth with the support but they are rude and... See more
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We've never placed an order here before. We initially believed it to be a fraud because we were required to provide several documents. But we got the order in the mail after sending our ID card and a... See more
Company replied
This was our first time that we ordered from here. They asked for our documents and we thought this was a scam. However once we sent our document including bank details it was completely safe as we re... See more
Company replied
I was able to do a quick and fast transaction to my boyfriend who stays in europe so I’m immensely grateful for smsbeltegoed.nl Due to the fact that my currency in Singapore dollar all the other i... See more
Company replied
Company details
Written by the company
Geachte klant, Met trots willen we u informeren dat SMSbeltegoed voortaan verder gaat onder een nieuwe naam: Moontopup. Aanvankelijk richtten we ons voornamelijk op de verkoop van beltegoed, belkaarten en simkaarten. Sindsdien zijn we echter aanzienlijk gegroeid en hebben we ons productaanbod uitgebreid. Tegenwoordig bieden we een breed scala aan producten aan, waaronder prepaid creditcards, crypto-vouchers, entertainmentkaarten voor diensten zoals Netflix, Google Play en Pathé Thuis, evenals game- en cadeaukaarten. We hebben geconstateerd dat de naam "SMSbeltegoed" niet langer volledig recht doet aan de diversiteit van ons aanbod en onze identiteit. Daarom hebben we gekozen voor de naam Moontopup. Deze naam heeft voor ons een diepe betekenis. "Moon" symboliseert de opwaartse beweging en weerspiegelt ons streven naar groei en innovatie, terwijl "Topup" ons kernprincipe onderstreept: het aanvullen en verrijken van tegoeden in de breedste zin van het woord. Daarnaast hebben we bewust gekozen voor een Engelse naam, gezien onze wereldwijde ambities en uitbreiding. Moontopup markeert het begin van een nieuw hoofdstuk, waarin we ons blijven inzetten voor het leveren van hoogwaardige producten en diensten, ongeacht waar u zich bevindt. Wij danken u voor uw voortdurende steun en vertrouwen. We kijken ernaar uit om deze nieuwe fase samen met u te betreden en samen te groeien—naar de maan en verder! Met vriendelijke groet, Team Moontopup.com
Contact info
Postbus 12173, 3004GB, Rotterdam, Netherlands
- support@moontopup.com
- smsbeltegoed.nl
4.3
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gratitude for Smsbeltegoed
I was able to do a quick and fast transaction to my boyfriend who stays in europe so I’m immensely grateful for smsbeltegoed.nl
Due to the fact that my currency in Singapore dollar all the other international transfer sites and portals take way too long. I am again very grateful for smsbeltegoed and will continue to be a loyal supporter
January 11, 2024
Reply from SMSBeltegoed
Great to hear that you had such a positive experience! Thanks for sharing. We look forward to serving you again soon.
Very good and easy to uses
January 5, 2024
Unprompted review
Reply from SMSBeltegoed
Hartelijk dank voor je vriendelijke woorden! Het doet ons goed te horen dat je tevreden bent. We staan klaar om je bij een volgend bezoek opnieuw van dienst te zijn.
Perfect buy
January 4, 2024
Unprompted review
Reply from SMSBeltegoed
Onze oprechte dank voor je vriendelijke woorden! Het is geweldig te weten dat je tevreden bent met onze dienstverlening. We kijken ernaar uit je in de toekomst weer van dienst te mogen zijn
direct binnen
January 1, 2024
Reply from SMSBeltegoed
Wat fijn om te horen dat je zo'n positieve ervaring hebt gehad! Bedankt dat je dit met ons hebt gedeeld. We staan klaar om je bij je volgende bezoek opnieuw van dienst te zijn
Very fast and lots of ways to make a…
Very fast and lots of ways to make a purchase
December 20, 2023
Unprompted review
Great service+++
December 13, 2023
Unprompted review
Yeah it is good but I don't like a…
Yeah it is good but I don't like a order block sometimes my order block I had to do verify in mail but they reply my mail only at night
December 6, 2023
Unprompted review
Reply from SMSBeltegoed
We are sorry for the delay, we get allot orders every day and try to help every one as fast as possible.
Kind regards,
Team Smsbeltegoed
Why u giv me voucher i cant us
Why u giv me voucher i cant us ?
And no later for the regon?
Also i ask u to chang u till me go to astro suport bad serv lat to anser ..
November 14, 2023
Unprompted review
Reply from SMSBeltegoed
Dear Costumer, Can you send us an email at info@smsbeltegoed.nl so we can see what options we have to help you.
Regards,
Team Smsbeltegoed
Reply from SMSBeltegoed
Hello, thankyou so much for your review, we hope to see you soon back again!
Good services fast and highly…
Good services fast and highly recommended
October 21, 2023
Unprompted review
Reply from SMSBeltegoed
Dear James,
Thankyou very much for your review!
Reply from SMSBeltegoed
Hi Rachid,
Thankyou so much for your patience with our service and also thankyou for taking the time to leave a review for us! We like to see you back again in the future!
Reply from SMSBeltegoed
Hi Tiago, Thankyou for your order, we like to see you soon again!
Belen free
From a long time ago a bought lycamoblie from your company,
Wat i would like is to get a chance win €100
thank yoy
October 6, 2023
Reply from SMSBeltegoed
Hi! Bedankt voor de feedback!
Reply from SMSBeltegoed
Hi! Thankyou for the feedback, we hope to see you soon again!
While the initial response when…
While the initial response when SMSbektegoed needed extra verification of identity was prompt, the customer service is absent when I needed help when I needed a new code because the code given was not working. I called the phone number but they did not help. Plus SMSbeltegoed is being misused by crypto gift card scammers. Trustpilot should take note of this. I have reported the scam to the authorities here.
September 4, 2023
Reply from SMSBeltegoed
Hello, We are very sorry to hear this. Can we have your order number so that we can help solve this issue?
Everything works very well
Everything works very well. Also when I had a problem with with order they help directly. Good service
September 3, 2023
Unprompted review
Reply from SMSBeltegoed
Hi Marco, much appreciated, our customer service team will be happy to hear!
We've never placed an order here…
We've never placed an order here before. We initially believed it to be a fraud because we were required to provide several documents. But we got the order in the mail after sending our ID card and a copy of our bank information. Because they answered promptly and conveniently at 11:15p.m. and handled everything properly and with great care as well, we are extremely happy with their service.
August 19, 2023
Unprompted review
Reply from SMSBeltegoed
Bedankt voor je feedback. We begrijpen dat de validatievereisten wellicht ongebruikelijk leken, maar we nemen fraude uiterst serieus.
De validatiechecks zijn bedoeld om de veiligheid te waarborgen en een betrouwbare service te bieden. We willen je geruststellen dat we vertrouwelijk omgaan met de verstrekte gegevens.
Het doet ons goed om te horen dat ons ondersteuningsteam snel en zorgvuldig heeft gehandeld, zelfs om 11:15 uur 's avonds. Bedankt voor je begrip en vertrouwen in onze service.
We kijken ernaar uit om je in de toekomst weer van dienst te zijn.
Great service
This was our first time that we ordered from here. They asked for our documents and we thought this was a scam. However once we sent our document including bank details it was completely safe as we receveived our order in the mail . We were very pleased with their service as this was 11:10pm and they took huge responsibility and gave us great service and acted in a professional manner
August 5, 2023
Unprompted review
Reply from SMSBeltegoed
Thank you for sharing your experience. We're glad we could reassure you through the document verification process. Your satisfaction and security are our priorities. We appreciate your kind words about our late-night service, responsibility, and professionalism. We look forward to serving you again.
Best regards,
Team Smsbeltegoed
Great experience, big thumbs up!
My experience was good due to the fast delivery and the easy order, i like that i could use the fast checkout option without going to ths hassle of filling in all the information
Its currently my go to place to recharge my card
August 1, 2023
Unprompted review
Reply from SMSBeltegoed
Thanks for sharing your positive experience! We're glad to hear that the fast delivery and easy ordering process, along with the convenient fast checkout option, made your experience enjoyable. We appreciate your loyalty and look forward to continuing to be your go-to place for recharging your card.
Team Smsbeltegoed
These Ducth hackers are trying to…
These Ducth hackers are trying to charge everybody's cards and don't even have legal problems. What are you doing Netherlands? Mafia country. Arrest them !
Just had to cancel my brand new visa card !
I reported them to the police.
June 21, 2023
Unprompted review
Reply from SMSBeltegoed
Dear customer,
Sorry about your 1-star review. We are very sorry that you have to experience this.
We cannot do anything about the fact that your CC has been hacked. We advise you to make a report to the police.
Yours sincerely,
SMS call credit Team
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