Snack Squad Reviews 81

TrustScore 2.5 out of 5

2.4

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Rated 5 out of 5 stars

Purchased a Medium sized "Crisp Mystery Box" as a gift. Both I and the recipient were delighted with the contents. Thought it was excellent value and contained a good mix of unusual crisps from around... See more

Rated 1 out of 5 stars

Fancy asking me to do a review when I'm still waiting for my order after 10 working days and 2 days after my daughter's birthday who the order was for. On reading other reviews it seems this is how th... See more

Rated 4 out of 5 stars

Randomly came across a real on Instagram of a box being packed and was interested in what was to offer. So recently ordered a large Taste the World snack box as well as a drinks box, order came within... See more

Rated 1 out of 5 stars

Order placed 9th March, no dispatch confirmation until 23rd March and that was after multiple unanswered emails, phone calls and WhatsApp messages. Apparently the order was "lost" but given reviews on... See more

Company details

  1. Candy Store

Written by the company

Out of This World Snacks & Drinks, Delivered Straight To Your Door. We have a hand-picked selection of the best snacks, sweets and drinks from around the world, ready to be delivered straight to your door. From Crisps, Candy, Chocolates and Drinks we have it all, so what are you waiting for? Find some new favourite snacks today!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

81 reviews

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Rated 5 out of 5 stars

Very impressed

The customer service from "Snack Squad " has been second to none. No matter what time I have had questions Emily has answered. The opening of the surprise world snacks box had me excited and not just my kids, it was originally purchased for my 17yr olds Birthday....ideal present as he was curious about where each one came. My younger 9yr old was that impressed that he ordered a box for himself, he doesn't part with his own money easily so it must be Good. We also got a few bags of the jelly sweet bags...a jelly mix and a blue mix.The packaging is sleek and I love how it can be resealed.
Snack Squad has now become my go to for that tricky unknown age presents and something different. Highly recommend 👌

March 21, 2023
Snack Squad logo

Reply from Snack Squad

Hi Penny

Thanks so much for taking your time to write us a review, as a small business it really helps other customers to build trust with us seeing reviews like this!

We are so glad to hear you and your sons enjoyed your boxes of goodies! Thank you very much for your support, it really goes a long way. We're glad you have found a go to for your gifts, and look forward to your next order. Who knows, your sons might get you a box as a gift too! :)

Keep your eyes peeled on our socials for many more new snacks constantly landing in Snack Squad HQ!

If you have any other questions or comments please do send us a message via one of the below methods and we will be more than happy to assist!

Live Chat - Snacksquad.co.uk
Instagram - @snacksquadmcr
Email - support@snacksquad.co.uk

Thanks!
Kyle
Snack Squad

Rated 3 out of 5 stars

For the price and baring in mind it’s…

For the price and baring in mind it’s supposed to be a large box it didn’t have a lot in at all. Wouldn’t say it was value for money

March 11, 2023
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Reply from Snack Squad

Hi Daniel, Thanks for taking your time to write us a review, your feedback is very important to us.

We are sorry to hear you didn't think your box was value for money. We do try our best to keep prices lower than the rest of the market, whilst still bringing the best and latest snacks from all around the world.

Unfortunately, these can be a little bit more expensive than your average UK snacks, but as you will now know, they also taste, look and feel completely different.

However, you will be pleased to know, since you ordered we have listened to our customer feedback and have now revamped our boxes, making them bigger and better than ever before! For that reason, we are sure you will be much more impressed if you are to order again!

If you have any other questions or comments please do send us a message via one of the below methods and we will be more than happy to assist you further.

Live Chat - Snacksquad.co.uk
Instagram - @snacksquadmcr
Email - support@snacksquad.co.uk

Thanks!
Kyle
Snack Squad

Rated 5 out of 5 stars

Snack squad review

Ordered a XL mystery box got it after 2 days after the order was placed. I’m extremely impressed with the service and products I received l. I got great value for money got way more than expected

March 15, 2023
Unprompted review
Rated 3 out of 5 stars

Not happy

A large box I ordered was a nice selection it was a bit meagre but throwing in 4 loose sweets seams a bit silly to me..I'm sorry to say it was more a medium sized box and in my mind was only worth £14 in total . The postage was ok . And I'm sorry to say I won't be buying any for my staff birthdays as this was a test buy .I do have photos if needed..

February 20, 2023
Snack Squad logo

Reply from Snack Squad

Hi Tony, Thank you for taking your time to write us a review.

We are very sorry you were not satisfied with your box, this is not what we normally hear from our customers as our prices are lower than most.

Upon checking the contents of what went in your box, there are 14 main items, if bought separately from our website worth £31.96. This is not including the loose freebies on top.

As you bought a £24.99 mystery box, we do see this as a reasonable discount.

Please do contact us and we can confirm the items youve received as it definitely was not worth £14.

All items are rare worldwide snacks/drinks so are more expensive, however we pride ourselves on having very reasonable prices and this is not how we operate.

Please do email or message us directly on social media and we would be more than happy to assist further.

support@snacksquad.co.uk
@snacksquadmcr - Instagram & TikTok


Kind Regards,
Snack Squad

Rated 5 out of 5 stars

Best snack company around

Best snack company around. The selection of snacks are just amazing and super fast delivery! Wouldn’t go anywhere else. You won’t find better anywhere else and the prices are amazing for what you get!

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed

Was very impressed with the amount we received and the variety. Not the usual American snacks that you seem to get from every other company. Will definitely be ordering again

February 14, 2023
Rated 5 out of 5 stars

Loved the snacks a good mixture of…

Loved the snacks a good mixture of sweet and savoury plus drinks
Excellent customer service too when the delivery didn’t turn up it was resolved straight away and we were given some extra stuff as compensation
Definitely will be using them again

February 3, 2023

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