Snapdeal Reviews 

411
•
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Never buy anything from Snapdeal. They never delivered our product. Always sent message our product will delivered today and end of the day they update a message like customer not available so it resc... See more

Company replied

Rated 1 out of 5 stars

Very poor service from Snapdeal. Order ID: *74104706835* I placed this order but there was a size issue. I requested for return/replacement 5 days back. Every day I get a message saying "out... See more

Company replied

Rated 2 out of 5 stars

don't buy anything from snapdeal third class policy, my refund given me credit didn't on bank account... why I accept credit...?? that means ye log janbuj kar Gala pakad rahe hi..... ekbar payment Kiy... See more

Company replied

Rated 4 out of 5 stars

I have purchased a article and that is not as good.so i decided and raised request they accepted. They allotted a courier named shallow fax their target from 11/8/23. But they reconsidered for more d... See more

Company replied

Company details


Contact info

2.4

Poor

TrustScore 2.5 out of 5

411 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(411)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst experience.

Worst experience.

The product is not being delivered on time. Upon raising issue there is a standard answer that product delivery is delayed and we are trying our best to deliver the product. Issue will be resolved in 48 hours.

After 48 hours when no update, I contacted Snapdeal via chat and again the same update was provided that we will get back to you in 48 hours.

In another incident the product was cancelled after 10 days and it is more than 4 weeks money has not been refunded.

Don't buy from Snapdeal if you want to have smooth experience.

October 27, 2021
Unprompted review
Snapdeal logo

Reply from Snapdeal

Dear Customer,

Apologies for the incovenience caused. Please share your order details at grievanceofficer@snapdeal.com and we'll get this checked right away and will sort it out on priority.

Thanks,
Team Snapdeal

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look