But someday shoes from here thinking that they would be high quality UA’s. They’re the worst fake I have ever seen. The quality of leather on the Jordan 1 lows was terrible. Not even close, the cut... See more
Company replied
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See what reviewers are saying
Website says UA sneakers, but insole sock liner is supposed to be blue on the underside, not black. Also the toe box is distinctly replica shape. They are good reps, however. The netting is indi... See more
Company replied
I received 3 pairs of shoes and I'm absolutely in love! Far exceeded my expectations! The company provided fantastic & prompt customer service to all my queries over Instagram and kept me updated with... See more
Company replied
Customer Service Representative Jhon was amazing. He initiated a conversation with me about my order and guided me all the way through right up to and even after I received my kicks. This type of cust... See more
Company replied
Company details
Written by the company
solestate the mission to make your dream hype piece accessible. Stop paying ridiculous prices from resellers and start enjoying the hype without breaking your budget.
Contact info
2000 mcgill college, H3A3H3, Montreal, Canada
- info@solestate.co
- sneakerburger.ae
3.7
Average
523 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from soletate
We're overjoyed to hear that you had an amazing experience with our service and love our quality shoes! 🌟 Our team works hard to provide top-notch products and service, and knowing that it made a positive impact on your experience is truly rewarding. If there's anything else we can do for you or if you have any feedback to share, we're all ears. Happy stepping in your fantastic new shoes! 👞😊
Great Customer Service
Great Customer Service. Made sure my sizing was accurate even when shoe ran a little big.
November 8, 2023
Unprompted review
Reply from soletate
Thank you so much for the kind words! 🌟 We're thrilled to hear that you had a positive experience with our customer service team. Ensuring the perfect fit is our top priority, and we're glad we could help you with sizing to make sure you're comfortable in your new shoes. If you have any more questions or need assistance in the future, feel free to reach out. Happy walking! 👟😊
Same as always great prices and quality…
Same as always great prices and quality products I’ve purchased like 5 pairs of shoes now and I’ve never had an issue love their products
October 26, 2023
Unprompted review
Reply from soletate
Thank you so much for your continued support! 😊 We're thrilled to hear that you've been enjoying our great prices and quality products, especially those 5 pairs of shoes. Your satisfaction is our top priority, and we're dedicated to providing you with top-notch items every time. We look forward to serving you again in the future. 👟🛍️😄
Straight ⛽️
Shoes came in exactly as advertised. 💯 Sneaker burger is the real deal. I was hesitant at first... but I was mind blown at the quality.... can't tell them apart from authentics at all. I'll be placing many more orders in the future 100%
October 23, 2023
Unprompted review
Reply from soletate
We're thrilled to hear that your shoes arrived just as advertised, and we greatly appreciate your positive feedback! 💯 At Sneaker Burger, we take pride in providing top-notch products that meet your expectations. We understand that authenticity is crucial, and we're delighted to know that our shoes live up to that standard for you. Your trust and satisfaction are important to us, and we look forward to serving you in the future. Thank you for choosing Sneaker Burger, and we can't wait to assist you with many more orders down the road! 🙌👟💯
Good 👍🏾 and very easy and fast thanks
October 24, 2023
Reply from soletate
We're delighted to hear that you had a positive experience with your recent shoe purchase! 😊 At SNKRBURGER, we always aim to provide our customers with a seamless and enjoyable shopping experience. Your feedback fuels our motivation to keep delivering the best service possible. If you ever need more great products or have any questions in the future, please don't hesitate to reach out. We're here to help, and we look forward to assisting you again in the future. 👟👞🛍️ Thank you for choosing us!
Easy to communicate with the people for…
Easy to communicate with the people for help. The shoes is very good
October 13, 2023
Reply from soletate
Thank you so much for your kind words and for choosing our shoes! 🙌 We're delighted to hear that you found it easy to communicate with our team for assistance. Our goal is to provide not only high-quality shoes but also excellent customer service, and it's wonderful to know we've met your expectations. We take pride in delivering comfortable and stylish footwear, and we hope that you continue to enjoy your new shoes. If you ever have any more questions or need further assistance, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we look forward to serving you again in the future. 😊👟🛍️
really i wasn't expected such quality…
really i wasn't expected such quality of the products, i was amazed of the products and fas shipping!
October 19, 2023
Reply from soletate
We're truly delighted to hear that our products exceeded your expectations and left you amazed! Providing high-quality items is something we take great pride in. It's our goal to deliver not only what you expect but to go beyond that and create a wonderful shopping experience for our customers. Your satisfaction and amazement motivate us to continue delivering excellence. Thank you for your kind words, and we look forward to impressing you even more in the future! 😃🌟🚚
The items I ordered came in awesome…
The items I ordered came in awesome shape and my daughter will just love them
October 19, 2023
Reply from soletate
We're thrilled to hear that the items you ordered arrived in excellent condition and that your daughter is going to adore them! Providing top-notch quality and ensuring items are well-preserved during shipping is our priority, and we're delighted that we met your expectations. We take great pride in bringing joy to our customers, and your feedback motivates us to keep doing our best. Thank you for choosing us, and we look forward to serving you again soon! 😊🎁✨
I ordered multiple times from this site…
I ordered multiple times from this site and I loved every order except this one with my yeezy slides. The box came totally ripped and there is a big scratch on the yeezy. They also have plenty of creases on them. nothing to complain about the pandas
October 17, 2023
Reply from soletate
Hello Penelopy, thank you for letting us know about the situation. We take very seriously all concerns from our customers. I will personally send you an email to know more details about this situation. Thank you
Snkrburger is where is at!
Snkrburger is where is at!! Got 5 pairs of shoes within a 2 month period and the quality are insane!! 10/10 Also shoutout to their costumer service, some of the best I’ve experience so far!!
October 15, 2023
Unprompted review
Reply from soletate
Thank you for the fantastic feedback! We're delighted to know you're loving your purchases and that our customer service has met your expectations. If there's anything else we can do for you, just let us know. Enjoy your stylish kicks! 🌟👍
I’ve ordered from you guys twice and my…
I’ve ordered from you guys twice and my shoes have always came in amazing quality and the customer service is absolutely phenomenal! They’re very nice and helpful! I definitely recommend ordering from here. Instagram user:@c_rumbs_
October 11, 2023
Unprompted review
Reply from soletate
Thank you so much for your kind review! 😊 We're thrilled to hear about your positive experience with our product. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our top priority! 🌟😄
Review
Come in less then the 2 weeks great customer service answered all my questions replied pretty quickly will be ordering again soon
October 11, 2023
Reply from soletate
Thank you so much for taking the time to leave this fantastic review! 🌟 We're thrilled to hear that you received your shoes in less than two weeks and that you had a great experience with our customer service team. It's always our priority to provide prompt and helpful responses to all your questions. We appreciate your support, and we look forward to serving you again in the near future. Feel free to reach out if you have any more questions or if there's anything else we can assist you with. 🙌👟
Great customer service great products…
Great customer service great products and great prices
September 30, 2023
Reply from soletate
We're thrilled to hear that you had a great experience with our customer service, products, and prices! 👏 We strive to provide top-notch service and quality products at competitive prices. Thank you for choosing us for your shoe purchase! 🛍️😃
Return policy is horrible
Great products..responses are quick, and the return policy is horrible. Bought a pair, they did not fit,tried to return and they refused to accept them. I didnt want a refund, just a swap. At the end of the day, i guess they won, because ill probably buy again but ONLY because of quality.
September 11, 2023
Reply from soletate
Thank you for taking the time to share your feedback with us. We appreciate your kind words about our products and our responsiveness.
We sincerely apologize for any inconvenience you experienced with our return policy. We understand your frustration regarding the fit of the shoes you purchased. It's important to note that, before shipping, we take extra care to ensure the accuracy of the size by measuring the insole of the shoes and sending it to the customer for approval. In your case, you had approved the size before we proceeded with the shipment.
Unfortunately, once a product has been approved and shipped, we are unable to issue a replacement or accept returns, as the shoes have been customized to your specifications. We genuinely regret any disappointment this may have caused.
We value your loyalty and hope that you will continue to enjoy the quality of our products in the future. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We are here to assist you.
Reply from soletate
We're thrilled to hear that you love our shoes! 😊 Your satisfaction is our top priority, and we genuinely appreciate your support.
We apologize for any inconvenience caused by the longer delivery time. We did experience a temporary delay with our logistics team, which affected the shipping process for some orders. Rest assured, we're actively working on streamlining our operations to ensure future shipments are back to our usual swift and reliable service. 🚚⏳
Thank you again for choosing our shoes, and we look forward to serving you with even better service in the future! 👞💫
Quality is very good but 1 month to…
Quality is very good but 1 month to receive my shoes
September 26, 2023
Reply from soletate
We're delighted to hear that you're satisfied with the quality of our shoes! We understand that the one-month delivery wait may have been less than ideal, and we apologize for any inconvenience this may have caused. Usually, our shipping times are faster but we just encounter a delay with our logistics team that's why your shipment got delayed. Your feedback is valuable to us, and we're continuously working to improve our delivery times.
Thank you for your support, and we hope you enjoy your new shoes. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us!😁
The shoes are great love them
The shoes are great love them. The wait time to get them was a little frustrating.
September 27, 2023
Reply from soletate
We're thrilled to hear that you love the shoes! We apologize for any frustration caused by the wait time, but we're delighted to know you're enjoying your purchase. We just experienced a little delay with our logistics team but rest assured that all future purchases will have a smooth delivery. If you have any more feedback or need assistance in the future, please feel free to reach out. Your satisfaction is important to us!😉
The quality of the shoes is amazing
The quality of the shoes is amazing, the client service is a 10/10 and the prices are great. The only thing i think was a little bit off was the delivery, it took a moment for my package to arrive but overall, it is worth the wait for the price.
September 25, 2023
Unprompted review
Reply from soletate
😊 Thank you for your fantastic review! We're thrilled you love our quality, service, and prices. We apologize for the slight delivery delay, but we're glad you found it worth it. Your support means a lot, and we're here for any future needs! 💪
Great quality and customer service
Great quality and customer service. Answered my questions promptly.
September 19, 2023
Reply from soletate
🌟 Thank you so much for sharing your wonderful feedback with us! 🌟 We're absolutely thrilled to hear that you're delighted with the quality of our shoes and the promptness of our customer service. Your satisfaction is our top priority, and it's fantastic to know that we've met your expectations.
Thank you for choosing us for your footwear needs, and we look forward to serving you again in the future. 👞🛍️
Once again Sneaker Burger delivers!!!!!
Shipping delays were great, it did came fast, it didn't feel like I wait that long. The shoes are amazing and I believe, I copped the most COMFORTABLE pair of Off-White sneaker, quality is top notch. I'm not at my first order with Sneaker Burger and clearly not my last neither. Recommend 100%.
September 14, 2023
Reply from soletate
👟 Thank you for your fantastic review and continued support! 🙌 We're thrilled you received your order quickly and love the comfortable Off-White sneakers. Your loyalty means the world to us, and we can't wait to serve you again. 💯
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