I was a bit concerned because when I checked my past purchase records on the website, I couldn't find an image showing that the item was graded PSA 10. I would feel more confident and reassured about... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I truly enjoy the service and quality of SNKRDUNK. Their shoes are absolutely legit and their app is easy to navigate and use. I definitely recommend them. The only reason why I gave them 4 stars... See more
Company replied
Great platform for trading cards But slow progress on authentication Also the sold records part can be improved. I think user should be able to access the sold item original listing like eBay
Company replied
Site is great find good prices in some stuff but fees are wayyyy high. Plus shipping together isn’t an option and it doesn’t seem like they do to much for buyer if seller flakes. But anyway they have... See more
Company replied
4.3
Excellent
222 reviews
Replied to 87% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good tracking before we received the…
Good tracking before we received the item. Authentic checking . 100% to order from SNKRDUNK
November 3, 2024
Unprompted review
Reply from snkrdunk.com
Thank you so much for your review! ❤️
We’re delighted to hear your positive feedback about our tracking and authentication. ✅
Your support means a lot to us, and we look forward to serving you again in the future!
Great customer service
Great customer service. They checked my order and authenticated it properly.
October 31, 2024
Unprompted review
Reply from snkrdunk.com
Thank you so much for your kind words! 🥰
We're glad to hear that you had a positive experience with our customer service.
If you have any further questions or need assistance, feel free to reach out!
Trustworthy Platform
Made 5 purchases so far and all were pleasant and smooth transactions, with prompt replies from customer service on update of shipping status. Recommended
October 30, 2024
Unprompted review
Reply from snkrdunk.com
Thank you for your kind words! 🥰
We're thrilled to hear that you've had such a positive experience with your purchases.
Your recommendation means a lot to us, and we look forward to serving you again in the future!
As a seller
As a seller, I use SNKRDUNK as the platform to sell as it does not charge seller fees and it allows flexibility for seller to ship out.
October 29, 2024
Unprompted review
Reply from snkrdunk.com
Thank you for your feedback!
We're glad to hear that you appreciate our seller-friendly platform and the flexibility we offer.
If you have any questions or need assistance, feel free to reach out. Happy selling!
Legit seller
October 25, 2024
Unprompted review
Reply from snkrdunk.com
Thank you for your positive feedback!
We're glad to hear that you had a great experience with us.
If you need any further assistance, feel free to reach out!
Overall great experience
This is my nth transaction here, overall great experience.. just except when seller fails to ship(which is not their fault) and you waste your time waiting, and you get nothing
October 29, 2024
Unprompted review
Reply from snkrdunk.com
Thank you for your feedback!
We're glad to hear you’ve had a great overall experience with us.
Regarding sellers that do not abide to our rules, rest assured that we closely monitor the status of every transaction and already take measures against such sellers.
When we identify situations where sellers do not comply with our policies, for example when transactions are cancelled due to items not being shipped within the shipping deadline, we require these sellers to pay cancellation fees as a penalty, and we even restrict their account usage if necessary.
Your input is valuable, and we’re continuously working to improve our platform to minimize these occurrences.
If you have any further concerns, please don’t hesitate to reach out!
Service was prompt & no doubt product…
Service was prompt & no doubt product was authentic.
October 25, 2024
Unprompted review
Reply from snkrdunk.com
Thank you for your feedback!
We're glad to hear you were satisfied with our prompt service and the authenticity of the product.
We look forward to serving you again!
The best support
Thank you for a smooth resolution of my issue. Kudos team.
October 24, 2024
Unprompted review
Reply from snkrdunk.com
Thank you for your kind words!
We're glad we could resolve your issue smoothly.
Kudos to you as well for being such a great customer!
Reply from snkrdunk.com
Thank you very much for your review and your kind words! 😊
We hope that you are satisfied with your purchase and we look forward to serving you again in the future, too!
Professional Customer Service Support
Customer Service Support is very professional & fast response.
Item on the platform also up to date
Recommended
October 19, 2024
Unprompted review
Reply from snkrdunk.com
Thank you very much for your kind review and we are thrilled to hear that you are pleased with our team's service!
We look forward to serving you again soon! 😊
This Liberty supreme shirt tee is…
This Liberty supreme shirt tee is fire.SNKRDUNK a good place to buy authentic wear I will buy again.
October 18, 2024
Unprompted review
Reply from snkrdunk.com
Thanks for the great review! ❤️
We're thrilled to hear you’re enjoying the Supreme Liberty Tee. 🔥🔥🔥 It means a lot that you trust us for authentic wear.
Looking forward to your next order and serving you again in the future! 🥰
The benchmark company…
The product is no doubt an authentic item. The price or more reasonable than StockX. It is the kind of service everyone should be following. Service well executed and as always a proud customer. Keep up the great relationship you have built with customers.
October 15, 2024
Unprompted review
Reply from snkrdunk.com
Thank you so much for your kind words!🥰
We're thrilled to hear that you're satisfied with your purchase and our service. Your feedback motivates us to keep delivering the best experience possible.
We appreciate your support and look forward to continuing to serve you in the future!
Pleasant App to use
I love the fact that we have a lot of variety of items to choose from Sneakers to Clothings and etc. Always a pleasant experience when using the app. Can’t wait to get more stuffs in the future.
October 4, 2024
Unprompted review
Reply from snkrdunk.com
Thank you for your wonderful feedback! 🥰
We're delighted to hear that you enjoy the variety of items available, from sneakers to clothing. It’s our goal to provide a pleasant shopping experience, and we’re thrilled that you feel this way.
We can’t wait to see you back for more in the future!
Happy shopping!
Great service every time.
October 14, 2024
Unprompted review
Reply from snkrdunk.com
Thank you for using SNKRDUNK and for your kind review! 🙌
We are thrilled to hear of your positive remark on our service!
Should you need any further assistance, please don’t hesitate to reach out. :D
We look forward to the opportunity to serve you again soon. ❤️
I had good experience with my first…
I had good experience with my first purchase. The pricing on the app is a little confusing and not clear though. Overall good experience. Good shipping time. I got what I need.
October 7, 2024
Unprompted review
Reply from snkrdunk.com
Thank you for shopping with us on SNKRDUNK 🙌
We are pleased to hear that you had a good first experience.
We hope to be able to serve you again in the near future!
We would like to assist you in making your experience easier next time, so we would appreciate it if you could contact us regarding any concerns you may have ☺️
Thank you so much!!!!
AMAZING EXPERIENCE
This company is exceptional! First order with the same item it had an issue which has been resolved immediately. 2nd time ordering with the same item, it went very smooth. No hiccups or whatever. Fast delivery timing as soon as the item passed their auth. They are my new favorite platform to order now.
September 25, 2024
Unprompted review
Reply from snkrdunk.com
Thank you for shopping on SNKRDUNK🤝
We are happy to hear that you had a good experience!
We hope you will continue to find wonderful items in the future.
If you have any requests for the service, feel free to email us at any time☺️
Thank you so much!!!!!
SNKRDUNK’s Authentication Credibility
SNKRDUNK’s authentication process is very reliable as it guarantees the customer that the product is genuine and instills purchase confidence. Item received was verified to be authentic and this is my 3rd purchase from SNKRDUNK. No more L’s, only W’s!
September 28, 2024
Unprompted review
Reply from snkrdunk.com
Thank you for your great comment!!!!
We are very happy to hear your comments on the things we are working on with special effort.
As you may know, as well as the visual inspection process by specially trained authenticators, we also carry out a double check using the latest technology such as X-rays, and we promise to continue to provide perfect products by making use of our extensive experience and knowledge.
Thank you so much and we hope to be able to be of service again soon🤝
The sneaker app is quickly gaining many…
The sneaker app is quickly gaining many followers all over the world. Seller & Buyer friendly platform to sell/get your heat. Cheers!
September 26, 2024
Unprompted review
Reply from snkrdunk.com
Thank you for your kind comment! ☺️
We are glad to hear your opinion about our app and we will strive to make it even easier to sell and buy items on it! 🙌
Thank you again and we hope to continue to be able to be of service in the future as well! 🎉
I have received many sneakers (25+)…
I have received many sneakers (25+) without any difficulties. I actually prefer to order from this app.
September 10, 2024
Unprompted review
Reply from snkrdunk.com
Thank you for always using SNKRDUNK☺️
We are very happy to receive such great comments!
We will do our best to make it easier to use, so please continue to use our services in the future🙌
We thank you again for your review and we look forward to serving you again soon!
Albeit I was skeptic at first it turned…
Albeit I was skeptic at first it turned out to be a great experience. From the original purchase to the authentication and the delivery of my home
September 1, 2024
Unprompted review
Reply from snkrdunk.com
Thank you very much for your comment about your experience buying on SNKRDUNK! We are very grateful and happy to hear that you decided to trust us and that you had a positive experience in return! 🥹
We truly appreciate you taking time to write such a nice review 😊 If you have any questions or suggestions for us, feel free to contact us at any time, we will be happy to be of help!
Thank you and we hope to be able to be of service again soon 🙌
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