I bought a Hungarian down duvet 10.5 tog and love it. It is well made with good cotton cover and no smell or feather leakage so far. I would have awarded 5 stars but for the fact there was a problem... See more
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Review summary
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The blanket is fine . I was a bit disappointed that I did not benefit from the 10% discount that was promised when I bought my first blanket a few weeks ago . Could you please clarify your purcha... See more
Company replied
I’ve spent a fortune trying to find the perfect pillow. This one is not perfect but is perry close and is excellent value. I’ve put two folded towels underneath it to make it a perfect height. If only... See more
Company replied
Great mattress topper. Very comfy and has held up well to a lab jumping all over it. A little pricey for a toppet r but good thickness snd has kept shape well. Also has long corner elastic so no issue... See more
4.1
Great
200 reviews
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Unfortunately the pillows are not as…
Unfortunately the pillows are not as supportive as advertised. To be honest, there is not much difference from my old ones.
Quite disappointed!
June 23, 2025
Reply from Snuggledown
Hi,
Thanks for sharing your experience with us. We’re sorry to hear the pillows weren’t quite what you hoped for. Your feedback is important to us and has been shared with our product team as we’re always looking to improve.
Warmest wishes,
Snuggledown
quick response from customer service
excellent communication after misordering the wrong size.Thanks again Suzy
June 20, 2025
Reply from Snuggledown
Hi Brynley,
Thank you for your kind words — I’m so pleased I could help get everything sorted for you.
It means a lot to know you had a positive experience, and we hope your new bedding brings you many restful nights.
Warmest wishes,
Suzy and the Snuggledown Team
The pillow is very good if at first a…
The pillow is very good if at first a bit firmer than I would have liked. But it's well made and probably bly will buy from this company again in the future.
May 28, 2025
Reply from Snuggledown
Hi Veronika,
We’re so pleased to hear you’re enjoying your new pillow — and thank you for your honest feedback. Sometimes a slightly firmer feel can take a little getting used to, but we’re delighted to know the quality has made a positive impression.
It means the world to us that you’d consider buying from us again — and if you ever need help choosing your next luxury sleep item, we’re here.
Thanks for choosing Snuggledown luxury bedding.
Warmest wishes,
Snuggledown
Lovely duvet
Lovely duvet, very snuggly. Didn't think much to the packaging, rough plastic bag when I have purchased these before they come in a lovely zipped storage bag. Most dissapointed.
Maybe you could post me a storage bag. would be most appreciated. Many thanks. Meryl
June 6, 2025
Reply from Snuggledown
Hi Meryl,
We’re so pleased to hear you’re enjoying your lovely new duvet — your comfort is always our priority, and we’re delighted to be part of your luxury bedtime routine.
That said, we’re sorry to hear the packaging didn’t reflect the premium experience you expected. It means the world to us that you took the time to share this — the little details matter, and we’ve passed this on to the wider team for review.
Thanks for choosing Snuggledown luxury bedding. Here’s to many more restful nights.
Warmest wishes,
Snuggledown
I’ve spent a fortune trying to find the…
I’ve spent a fortune trying to find the perfect pillow. This one is not perfect but is perry close and is excellent value. I’ve put two folded towels underneath it to make it a perfect height. If only I could find a comfy pillow for a side sleeper that didn’t leave me with a sore shoulder or neck. Anyway, don’t waste your money on the fancy ones, this is an excellent pillow. If you find the perfect one, let me know😂
June 3, 2025
Reply from Snuggledown
Thank you for taking the time to share your thoughtful feedback. We're pleased to hear that you found the pillow to be excellent value and a close match to your needs. We understand how challenging it can be to find the ideal pillow, particularly for side sleepers, and we truly appreciate your creative approach to achieving the perfect height. Your comments are valuable to us as we continue to improve our products, and we’ll certainly keep your insights in mind. Kind regards Snuggledown Team
7.5 tog king size quilt
Very happy with our new quilt for our spare room. Our guest had a very good sleep and was very pleased with the comfort and warmth.
May 20, 2025
Reply from Snuggledown
Thank you for your kind words! We're so glad to hear that you're happy with your new quilt and that your guest had a comfortable and restful sleep. It’s great to know it provided the warmth and coziness you were hoping for. We really appreciate your feedback and hope to see you again soon! Snuggledown Team
Reply from Snuggledown
Hi, We have responded via email, we need you to confirm the number of parcels received as you chose a shipping company to forward your parcels to you abroad. Regards Snuggledown Team
I bought a quilt from you at least 25…
I bought a quilt from you at least 25 years ago and it still looks and feels as good as new. It washes a treat. I needed a new quilt and remembered about snuggledown so that’s why I bought my new king size from you.
May 16, 2025
Reply from Snuggledown
Wow — 25 years! We're truly honored to hear that your original quilt has stood the test of time and still feels like new. Thank you for coming back to Snuggledown for your next one — it means a lot to us. Wishing you many more years of comfort with your new king size quilt. Regards Snuggledown Team
Excellent products
Easy website to navigate. Very prompt delivery (24 hrs)
Always very impressive quality. I have a B&B and all my pillows & duvets are Snuggledown fantastic products.
May 14, 2025
Reply from Snuggledown
Thank you so much for your kind words and continued trust in Snuggledown! We're delighted to hear our products and service continue to impress — and it's an honour to be part of your B&B experience. We truly appreciate your loyalty. Regards Snuggledown Team
Already have a Snuggledown duvet 13.5
Already have a Snuggledown duvet 13.5 - good quality, -so ordered a lighter 10.5 for summer
Same good quality.
May 6, 2025
Reply from Snuggledown
Thank you so much for your kind feedback! We're delighted to hear that you're happy with the quality of your Snuggledown 13.5 tog duvet and that the lighter 10.5 tog version has met your expectations as well. It's great to know both are providing the comfort you were looking for, whatever the season. Regards Snuggledown Team
Reply from Snuggledown
Thank you for your lovely feedback! We're so pleased to hear you were happy with the service and that you're enjoying the comfort of your new pillows. We hope they bring you many restful nights. Regards Snuggledown Team
Reply from Snuggledown
Thanks for your feedback! We're glad you found great value in your purchase and that your order arrived quickly. We appreciate your support. Regards Snuggledown Team
Great quilt
Delivered on time, The quilt is great quality, I bought the 7.5 tog for summer use but will definitely be purchasing a new winter quilt when the summer is over.
April 23, 2025
Reply from Snuggledown
Thank you for your kind review! We're so pleased to hear the 7.5 tog quilt was just right for summer and that you're happy with the quality. We look forward to helping you stay cosy in winter too! Regards Snuggledown Team
Great quality,great value.
The ease of ordering online,plus the lovely quality and price,totally satisfied with the product,well done.
Thank you.
April 22, 2025
Reply from Snuggledown
Thank you so much for your wonderful feedback! We're thrilled to hear you found our online ordering easy and are happy with the quality and price of your purchase. Your satisfaction means a lot to us—thanks again! Regards Snuggledown Team
Reply from Snuggledown
Hi, thank you for your review, much appreciated. Kind regards Snuggledown Team
Thank you for this cosy Quilt 🤩I love…
Thank you for this cosy Quilt 🤩I love how it as been stitch so the feather don't go uneven ,very fast delivery excellent service 🤝🫶 happy customer kind regards Debra 🥰
April 12, 2025
Reply from Snuggledown
Dear Debra,
Thank you so much for your wonderful feedback – we’re absolutely delighted to hear that you’re enjoying your new quilt! 🥰
We’re especially glad you noticed the stitching detail – it’s designed exactly for that reason, to keep everything evenly distributed for a cosy night’s sleep. Your kind words about our service and delivery mean a lot to us too. Regards Snuggledown Team
It’s very tricky buying pillows
It’s very tricky buying pillows, even at John Lewis having a bed to lie on and try them out solves the problem I was able to do this at the Olympia Home exhibition and delightful staff too
April 1, 2025
Reply from Snuggledown
Dear [Customer's Name],
Thank you for your kind words! We completely agree—finding the perfect pillow can be surprisingly tricky, so we're really pleased to hear that being able to try them out at the Olympia Home Exhibition made such a difference.
It’s also wonderful to know our team helped make the experience enjoyable. We'll be sure to pass your lovely comments along to them!
If you ever need help choosing anything else, we're always happy to assist.
Warm regards, Snuggledown Team
Really comfortable side sleeper…
Really comfortable side sleeper pillows, the best we’ve had. Having been married for 67yrs we have bought quite a lot.
April 1, 2025
Reply from Snuggledown
Thank you so much for your lovely feedback—67 years of marriage is truly inspiring, and we’re honoured our pillows are the best you've had in all that time!
It means a great deal to us to know we’ve helped make your sleep more comfortable. If there's ever anything else you need, we're always here to help.
Wishing you both continued comfort and happiness.
Warmest regards, Snuggledown Team
Delivery was good
April 1, 2025
Reply from Snuggledown
Thank you for your message—we’re glad to hear the delivery met your expectations!
If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Best regards, Snuggledown Team
Mattress topper & pillows
Great quality mattress topper and pillows. Really comfortable and enjoying have a great night's sleep.
April 6, 2025
Reply from Snuggledown
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re enjoying your new mattress topper and pillows—and most importantly, getting a great night’s sleep!
It’s always rewarding to know our products are making a real difference. If you ever need anything else, we’d be happy to help.
Sleep well and take care, Snuggledown Team
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