Have ordered from SnusDirect a few times now. Often quite pleased however sometimes not so much. A few times they’ve either gotten parts of the order wrong, or substituted if out of stock however the... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
SnusDirect was great, but I never got my product because UPS in Costa Rica, acting on behalf of CR Customs, wouldn't let it through without a lot of paperwork, time, and money. Not worth it so I ab... See more
Company replied
I love that I can upload my prescription and then it will be attached to my order so no issues with Australian customs (known to be trigger happy). This time I tried the 77 Ice Mint, highly recomm... See more
Company replied
Great customer feedback and helpful in every way. I have had some issues with delivery's to Australia and was supported all the way through. In Australia we need a prescription for nicotine pou... See more
Company replied
Company details
About Snusdirect
Written by the company
Fast and cheap deliveries of fresh Swedish Snus. Order online at Snusdirect.com and it will be delivered to your front door within a few days.
www.SnusDirect.com
Don’t forget to add us on Instagram!
@snusdirectcom
@snusdirectcom
Contact info
PO Box 2180, SE-53102, Lidköping, Sweden
- info@snusdirect.com
- snusdirect.com
3.9
Great
9K reviews
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Best snus ever plenty of flavours an…
Best snus ever plenty of flavours an really quick with delivery highly recommend
February 9, 2026
Reply from Snusdirect
Thank you for your review! We are happy to hear the orders arrive quickly!
Reply from Snusdirect
Thank you for your review!
Reply from Snusdirect
Thank you for your review!
Outstanding Customer Service you can truly trust
The store made a mistake with the items they sent me, which was obviously frustrating. However, as soon as I contacted customer service, they immediately took full responsibility and handled everything quickly and professionally. They sent the correct products right away and covered all the costs without any hassle.
This is honestly one of the best customer service experiences I’ve ever had. I truly appreciate their integrity and the way they stand behind their customers. It’s important for me to say that this is a website you can absolutely trust and rely on for excellent service.
Highly recommended!
February 6, 2026
Reply from Snusdirect
Thank you for your detailed review!
Reply from Snusdirect
Thank you for your review!
Reply from Snusdirect
Thank you for your review!
Snus direct was the first European…
Snus direct was the first European company I used. They are a fantastic organization. Sadly I had to seek other companies that shipped to the U.S. I look forward to that capability returning. Great work!
April 7, 2025
Reply from Snusdirect
Thank you for your kind words! We really appreciate your feedback and we hope to be able to ship our products to you again soon.
Reply from Snusdirect
Thank you! We’re glad you find our shipping fast and reliable.
Reply from Snusdirect
Thank you! We’re glad you’re happy with our product range, prices, and shipping to New Zealand.
super quick delivery
super quick delivery and really good customer support that helped me when i made mistake on address
January 27, 2026
Reply from Snusdirect
Thank you! We’re glad our delivery was quick and that our customer support could help with your address issue
Legit spot to get snus but unfortunate…
Legit spot to get snus but unfortunate to see a lot of the popular options sold out or out of stock
February 2, 2026
Reply from Snusdirect
Thank you for your feedback!
I love the Helwit flavours
I love the Helwit flavours. When getting express delivery, it doesn't take too long coming to Canada!
January 22, 2026
Reply from Snusdirect
Thank you for your feedback! We’re glad you enjoy the Helwit flavors and that express delivery to Canada is quick
Every product i have ordered is…
Every product i have ordered is packaged properly and everything is swift and fast!
After all the time i have always had a great experience with you guys and you have earned my trust!
Thank you for doing a great job!
February 2, 2026
Reply from Snusdirect
Thank you for your kind feedback! We’re happy to hear you’ve consistently had a great experience and that you trust us
At time of delivery UPS charged me an…
At time of delivery UPS charged me an additional $86
January 30, 2026
Reply from Snusdirect
Hello!
Please contact customer service.
Best regards,
Elise
Snusdirect.com
Reply from Snusdirect
Thank you! We’re glad that the order arrived fast!
Reply from Snusdirect
Thank you! We’re glad you found the process quick and easy.
Ease of order and promt delivery.
January 26, 2026
Reply from Snusdirect
Thanks! We appreciate your feedback.
Reply from Snusdirect
Glad to hear you like it!
Fast and reliable
Very happy with the service, fast shipping and good pricing. I order regularly without issues.
January 26, 2026
Reply from Snusdirect
Thank you very much! We are happy that the products arrive fast!
Decent communication
Decent communication, fast delivery. Been using snus direct on and for for a few years
January 20, 2026
Reply from Snusdirect
Thank you very much!
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