Have ordered from SnusDirect a few times now. Often quite pleased however sometimes not so much. A few times they’ve either gotten parts of the order wrong, or substituted if out of stock however the... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
SnusDirect was great, but I never got my product because UPS in Costa Rica, acting on behalf of CR Customs, wouldn't let it through without a lot of paperwork, time, and money. Not worth it so I ab... See more
Company replied
I love that I can upload my prescription and then it will be attached to my order so no issues with Australian customs (known to be trigger happy). This time I tried the 77 Ice Mint, highly recomm... See more
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Great customer feedback and helpful in every way. I have had some issues with delivery's to Australia and was supported all the way through. In Australia we need a prescription for nicotine pou... See more
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Company details
About Snusdirect
Written by the company
Fast and cheap deliveries of fresh Swedish Snus. Order online at Snusdirect.com and it will be delivered to your front door within a few days.
www.SnusDirect.com
Don’t forget to add us on Instagram!
@snusdirectcom
@snusdirectcom
Contact info
PO Box 2180, SE-53102, Lidköping, Sweden
- info@snusdirect.com
- snusdirect.com
3.9
Great
9K reviews
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Reply from Snusdirect
Thank you very much for your review!
Good product and ships fast.
January 23, 2026
Reply from Snusdirect
Thank you! We are happy that the delivery arrived fast!
Reply from Snusdirect
Thank you! We are happy that the delivery arrived fast!
The shipping was the worse
The shipping was the worse, took 11 days to arrive when it should be 5 days max
January 22, 2026
Reply from Snusdirect
Hi!
We’re very sorry to hear that your shipment took longer than expected. We understand how frustrating this must be and appreciate your patience. Please contact our customer service so we can investigate what went wrong and make it right.
Elise
Snusdirect.com
Reply from Snusdirect
Thank you for your feedback! We’re glad to hear that you find our service easy.
Reply from Snusdirect
Thank you! We really appreciate your feedback.
Products are well priced and delivered…
Products are well priced and delivered promptly, but all 30 tins were dry. Snusdirect resolved the issue. I will definitely order through them again.
January 16, 2026
Reply from Snusdirect
Hi!
We contacted you yesterday. Please kindly check your spam/junk folder, as our reply may have ended up there.
Best regards,
Elise
Snusdirect.com
Fast deliveries but little higher prices.
It’s the super fast deliveries. But prices seem to be higher when purchased in bulk amount as compared to the other retailers. Moreover, they don’t offer any coupons and discounts as a regular customers. They should have a reasonable prices like other retailers.
January 18, 2026
Reply from Snusdirect
Thank you for your feedback. We’re glad to hear you appreciate our fast deliveries.
We also appreciate your comments regarding pricing and discounts. We constantly review our pricing and promotions to remain competitive and provide the best value to our customers.
Amazing delivery
I don’t usually write reviews, but this time I’m pleasantly surprised. I’m from Lithuania, and normally with standard shipping I would receive my order in about five business days. There used to be an option to pay €20 for faster shipping, which would deliver the package in 1–2 business days. Now, however, they’ve made it so that if you spend €100 or more, you automatically get UPS Express Saver.
I ordered on Friday and the package was shipped the same evening. I received it on Monday afternoon. As a snus user, I usually have to wait about a week for delivery, so getting my order in practically one business day is amazing. Bravo — five stars at minimum.
February 9, 2026
Unprompted review
Reply from Snusdirect
Thank you very much for your feedback!
package has been held and I have been…
package has been held and I have been told by UPS potentially 6 months to receive. First time ordering.
January 19, 2026
Reply from Snusdirect
Hi!
Please contact our customer service team so we can assist you with your order and the shipping issue.
Best regards,
Elise
Snusdirect.com
Awesome experience
Awesome experience, great product and transparent customer service, no issues with delivery to New Zealand
January 12, 2026
Reply from Snusdirect
Thank you so much for your kind feedback! We’re thrilled to hear you had a great experience and are happy with your order.
Reply from Snusdirect
Thank you for your feedback! We’re glad you’re enjoying our selection and fast shipping.
bingo bango
Pouches came quick. They fit perfectly between my gums and my lip and send sweet nicotine into my bloodstream. Thank you sweden for inventing such a healthy snack.
January 8, 2026
Reply from Snusdirect
“Thank you for your feedback! We’re glad you’re enjoying the pouches
Reply from Snusdirect
Thank you! We’re glad you’re happy with the pouches and delivery.
Ordering from Aus always take a week…
Ordering from Aus always take a week but never longer
January 8, 2026
Reply from Snusdirect
Thanks for the review!
Always reliable and good service.
January 13, 2026
Reply from Snusdirect
Thank you so much! We’re glad to hear you’re happy with our service
Reply from Snusdirect
Thank you for your feedback! We’re glad to hear you appreciate the variety and complimentary roll
Great company and service!
Due to a shipping issue, my products didn't arrive. I contacted Snusdirect via email, and they responded immediately. My original shipment was resent at no extra cost, and arrived as promised.
Absolutely stoked with the products and services provided! Amazing company that I look forward to dealing with in the future.
Thank you Snusdirect!
January 7, 2026
Reply from Snusdirect
Thank you so much for your kind words!
When I first started ordering the…
When I first started ordering the product was shipped very fast. Now the last couple of time the order is delayed by 3 or 4 days before it gets shipped
January 7, 2026
Reply from Snusdirect
Thank you for your feedback. We’re sorry to hear that your recent orders have been delayed. We are constantly working to improve our shipping times and appreciate your patience.
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