Marc was helpful obtaining a refund for the money taken from me by the company without my knowledge. However I haven't been given a refund for all the money, just some of it so I need to continue to c... See more
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See what reviewers are saying
Hi I will be Shopping with So Beauty. Thier communication is excellent. They are very Prompt in getting back to you. I find them very professional. Thier goods look top end too. I am amazed at thier... See more
Thanks to Jeremy, sending me an e.mail followed up by a phone call my misunderstanding is now going to be resolved, and a refund will be actioned, which does go towards a bad experience made better, s... See more
Recently I had an issue, I reported this to the beauty pro team and Paula responded within an hour and sorted everything out for me. She was unbelievably helpful and I am so grateful for such a b... See more
4.1
Great
214 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Great customer service
Great review and lots of good advice and items for everyone
January 16, 2025
Unprompted review
Compliments to Customer Service
Recently I had an issue, I reported this to the beauty pro team and Paula responded within an hour and sorted everything out for me.
She was unbelievably helpful and I am so grateful for such a brilliant service and would highly recommend!
Thank you again Paula
January 10, 2025
Unprompted review
You help me very good and give a good…
You help me very good and give a good slotsom for the problem. Thank you Thank you very much
January 11, 2025
Unprompted review
Thank you Ann.
January 9, 2025
Unprompted review
Good communication with Ann
January 9, 2025
Unprompted review
Good service from Kenny
January 4, 2025
Unprompted review
Thank you so much sammy for assisting…
Thank you so much sammy for assisting me with my problem today, so helpful and accommodating me with cancelling my subscription, you are a star, thanks again :-)
January 3, 2025
Unprompted review
Good services and Great communication.
December 24, 2024
Unprompted review
Thank you Diamond
December 11, 2024
Unprompted review
**SCAM**
**SCAM**
Be careful! My elderly parents started a subscription due to the click bait and misinformation. Awful. They should be ashamed taking advantage.
Update: they have now asked for email address, phone numbers etc to verify the review - or have it taken down! No way would I share any personal information with this company again.
December 10, 2024
Unprompted review
Had to contact live chat and was…
Had to contact live chat and was assisted very fast and solution if you need to do a live chat I would definitely recommend it
December 5, 2024
Unprompted review
subscription issue was addressed by Zoe
Issue Addressed by was addressed by a person called Zoe, Thank you Escalation Team for sorting things out. Thank you for your assistance and I am satisfied with the help.
November 29, 2024
Unprompted review
Marc was helpful obtaining a refund for…
Marc was helpful obtaining a refund for the money taken from me by the company without my knowledge. However I haven't been given a refund for all the money, just some of it so I need to continue to contact the company to see what is possible. I don't trust purchasing with the company in case money is again taken directly from my bank account on a regular basis again.
November 27, 2024
Unprompted review
I love my nail kit beautiful and thank you for my first order
Thanks for your help daisy ❤️
November 25, 2024
Unprompted review
Thank you for your assistance…Emerald
Thank you for your assistance Emerald,you were very helpful and professional throughout my experience.Also your service is amazing. Thank you again.
November 14, 2024
Unprompted review
The service I received from the team…
The service I received from the team was heart warming and my all the issues I had were solved as quick as possible
November 9, 2024
Unprompted review
Quick response time
Quick response time, very hands on and overall good service.
March 14, 2024
Unprompted review
The responses where very quick and…
The responses where very quick and their help was instant. Very good customer service.
October 31, 2024
Unprompted review
Scam artists
Scam artists. If you have a payment come out of your account, cancel straight away and raise a dispute.
On this occasion their site was linked to a parking app where you put your details in to register and pay.
October 30, 2024
Unprompted review
Excellence
Excellence.
Edith, once again thank you
This was a great experience for me
August 10, 2024
Unprompted review
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