Well I ordered 2 Traeger pellet containers, as they were a few pounds cheaper than anywhere else. These were ordered late on Friday night/Saturday morning and to my surprise they were despatched Sa... See more
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Recommended to the Provence heater by a friend who uses a few round his home as alternative to central heating. Very pleased with the product, even more so by the company -Socal. Very easy to make my... See more
The service was great, I received my purchase in less than 24hrs from ordering. Was a little hesitant about the payment system. I wanted to pay using my credit card, and I had to do this via the PayPa... See more
We have ordered several things from Socal and they have always been well packaged and delivered quickly! I did a click and collect order the other week and they emailed to double check I wanted to cli... See more
Company details
Written by the company
We are the UK's leading supplier of Calor gas and Barbecue equipment. From our a large appliance showroom here in Southampton we pride ourselves on our in depth product knowledge and great customer service. Free local delivery is always available using our own fleet of vehicles and we can deliver further afield using a number of delivery options.
Contact info
Third Avenue, SO15 0JX, Southampton, United Kingdom
- 02380 788155
- websales@socal.co.uk
- socal.co.uk
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Replied to 100% of negative reviews
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Why go anywhere else…
Excellent service and great speedy delivery. Will definitely order again and use for Yeti and Traeger supplies
The absolute best
The absolute best! Order shipped 22 mins after ordering 3 days before Christmas!
These guys are the best, top knowledge, super friendly, great advice, loads of amazing brands. If you need anything BBQ these are the guys to talk to immediately
Customer service makes all the difference.
I ordered charcoal briquettes from SoCal at a very reasonable price and when they arrived, unfortunatley the incorrect ones had been delivered. I contacted customer services and left a message, expecting, like most companies to never hear back, yet within 10 minutes I got a call back, very apologetic for their error, they sent me the correct briquettes I ordered for next day delivery and told me to just keep the mistaken order. Amazing customer service and it’s this that makes all
the difference, would highly recommend SoCal to anyone. I’m sure they get it right 99% of the time, but the 1% they get wrong, they still do it right..
Perfect!
I ordered a replacement 47kg Calor gas bottle and it was delivered and installed within two days. Totally brilliant.
I'd shop here again
Easy ordering, quick despatch, well packaged and delivered by DPD, the only reliable courier in my experience. A good result all round.
Super quick and efficient service.
Very fast delivery
Ordered on Sunday afternoon Nd…
Ordered on Sunday afternoon Nd delivered by Monday afternoon.
Very helpful as always
No probs driver helpfull
great value and speedy delivery
Really fast delivery and really fast…
Really fast delivery and really fast and very understanding response to my mistake when ordering! Just brilliant.
Great seller and quick delivery
Looking for a Yeti dog bed!
Quick and efficient with just the right amount of communication.
Good all round
Really great service and price for the hoodie purchased. My only criticism is that the item was a bit overpackaged with a bag within a box. Think about the environment please guys.

Reply from Socal
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