Well I ordered 2 Traeger pellet containers, as they were a few pounds cheaper than anywhere else. These were ordered late on Friday night/Saturday morning and to my surprise they were despatched Sa... See more
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Recommended to the Provence heater by a friend who uses a few round his home as alternative to central heating. Very pleased with the product, even more so by the company -Socal. Very easy to make my... See more
The service was great, I received my purchase in less than 24hrs from ordering. Was a little hesitant about the payment system. I wanted to pay using my credit card, and I had to do this via the PayPa... See more
We have ordered several things from Socal and they have always been well packaged and delivered quickly! I did a click and collect order the other week and they emailed to double check I wanted to cli... See more
Company details
Written by the company
We are the UK's leading supplier of Calor gas and Barbecue equipment. From our a large appliance showroom here in Southampton we pride ourselves on our in depth product knowledge and great customer service. Free local delivery is always available using our own fleet of vehicles and we can deliver further afield using a number of delivery options.
Contact info
Third Avenue, SO15 0JX, Southampton, United Kingdom
- 02380 788155
- websales@socal.co.uk
- socal.co.uk
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Replied to 100% of negative reviews
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We have ordered several things from…
We have ordered several things from Socal and they have always been well packaged and delivered quickly! I did a click and collect order the other week and they emailed to double check I wanted to click and collect as my home adress is quite far away. If that isn't great customer service I don't know what is. When we collect the stuff the Socal team were absolutely amazing giving great advice and genuinely showing interest. Would highly recommend and I'm sure we'll be returning lots!
Easy to order and efficient delivery
Bought 6 BBQ rubs
Bought 6 BBQ rubs. Only tried one so far but it was amazing! Looking forward to getting through the rest. Delivery was very fast and everything was packaged well. Will definitely use again. Happy to recommend!
Traeger pellet container
Well I ordered 2 Traeger pellet containers, as they were a few pounds cheaper than anywhere else.
These were ordered late on Friday night/Saturday morning and to my surprise they were despatched Saturday lunchtime via DPD. Had confirmation via Socal & DPD to confirm that they will be delivered on Monday (as I write this on Sunday evening)
Fabulous service and free delivery if you spend over £50.
Highly recommended and will definitely be using Socal again.
Excellent Service
Very helpful over the phone. Even went to check it was the correct item.
Promised to hold it, we'll past the due pick up date. As I'm away....5*+
On time good price
Great service
I missed the delivery, but the driver was very efficient and helpful. Sorted it no problem.
All delivered ok and on time
Absolutely perfect
Absolutely perfect. Item despatched and delivered quickly. Can't fault. Will definitely recommend to others. Thanks.
Fast free delivery.
Prompt delivery
Prompt delivery, well packaged. Good price and the items I wanted, in stock. Very pleased.
Great service and prices
This was an on line purchase that involved me having to call the store a couple of times. The man I spoke to was extremely helpful, very friendly and knew the answers to the issues I was having and resolved them both. His help allowed me to continue with my purchases and they were delivered the next day, I would definitely recommend Socal.
No hassle ordering & Swift delivery.
Great service
Great service, ordered a replacement bottle on Thursday, had it at my home on Friday.
Great assistance from Will on the phone…
Great assistance from Will on the phone about a product, ordered products via website and received early the next day👍
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