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Soccer Wearhouse Reviews 79

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TrustScore 4 out of 5

4.0

Soccer Store
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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers had a great experience with this company. Many customers are very happy with their purchases, finding the products to be exactly as ordered and of great quality. The delivery service is frequently praised for being fast and efficient, with many items arriving earlier than expected. Reviewers also appreciate the ease of ordering and the good communication throughout the process, making them likely to return for future purchases. However, some customers experienced significant issues with their orders, including long delays, incorrect items, and even receiving products of poor quality or fakes. A few people were dissatisfied with customer service, citing unresponsiveness, false delivery estimates, and a lack of accountability when problems arose.

What people talk about most

Product

Consumers generally express satisfaction with the products, often praising the quality of items like soccer... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast and timely shipping, with... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences such as... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the good quality of items... See more

Customer service

Customers had ambiguous experiences with customer service, with many reporting positive interactions.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shoes were exactly what we ordered and are great. My only issue was the shipping, it just a few extra days to arrive.

Rated 3 out of 5 stars

The transaction was quick. Shipping wasn’t great but it was okay. I gave you a 3 because this was the first time ever seeing in bold all responsibility sentence. That left me unsure and company unwil... See more

Rated 5 out of 5 stars

Very happy with our purchase! My son had been wanting white turf shoes and we were able to find these at a reasonable price. Since he is still growing, I don't want to pay $100+ for shoes he will we... See more

Company replied

Rated 5 out of 5 stars

When another company suddenly canceled my order, I quickly did a search and found your company carrying the same item and you were able to accommodate me at the same price of the company that canceled... See more

Company details

  1. Soccer Store
  2. Activewear Store
  3. Clothing Store
  4. Sporting Goods Store
  5. Sportswear Store

Written by the company

Soccer Wearhouse is a trusted soccer specialty retailer based out of Southern California proudly serving passionate fans and players across the United States. We offer one of the largest selections of authentic soccer jerseys, cleats, fan gear, and accessories from the world’s top clubs, leagues, and national teams. Our mission is to provide every customer with genuine products, competitive pricing, and exceptional service. With four store locations in Southern California and a growing online presence, we work hard to make sure every fan can represent their team with pride. Whether you are shopping for the latest player jerseys, match-ready footwear, or fan favorites, Soccer Wearhouse is here to bring the beautiful game closer to you.

Contact info

4.0

Great

TrustScore 4 out of 5

79 reviews

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Replied to 46% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

I ordered two pair of shoes at the end…

I ordered two pair of shoes at the end of November that were supposed to be shipped 3-5 days. Mid December I still did not have a shipping notice. I emailed them. They said that one of the shoes was now out of the size I needed. Which was frustrating because I didn't have time to get another one before Christmas. They then mailed the other shoe and it arrived after we had already left for Christmas. So I got neither shoe in time for Christmas and only one pair after.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed first time customer!!

I ordered the limited edition Black Panther Portugal Jersey as a surprise Christmas gift for my 25 year old son, and to MY surprise, I opened the package and the jersey that I received was NOT the correct size.
I ordered an ADULT XL jersey and received a youth XL jersey. I paid for the adult size and have no children to give this jersey too.
You've ruined mine and my son's Christmas!

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

I waited 5 weeks for my order just to…

I waited 5 weeks for my order just to receive the wrong thing. I was told 3-4 weeks from my order date and I had to reach out twice before it was finally shipped. Then arrives and it’s the wrong jersey.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

After months of web browsing my son…

After months of web browsing my son asked me to place this order for his birthday and at first I was very skeptical about the website and the product not arriving or being fake, but we were notified of every step of the process from purchase to delivery and we received the items before the expected delivery date. Very satisfied, original products and great communication.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I sent a message with a question and received a prompt response and once my item was shipped, I was notified immediately. Great company and service!!

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Had the size I needed

Found the size cleats that my son needed when the bigger suppliers were all sold out.
Shipment came very quickly.
Excellent experience.

September 27, 2025
Unprompted review
Soccer Wearhouse logo

Reply from Soccer Wearhouse

Thank you so much for your kind words. We are so happy we could help you find the cleats your son needed, especially when others were sold out. We truly appreciate your support and are thrilled to hear the shipment arrived quickly. We look forward to serving you again in the future.

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