Sock Dreams Reviews 56

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Most socks are great at sock dreams, however I have had socks twice that still were smaller than advertised. But those are two out of like ten. Their customer service is great though.

Rated 5 out of 5 stars

Love the range of sizes, styles - we give everyone socks for the holidays, and no matter how quirky, niche or silly, I can always find the perfect pair of socks at Sock Dreams. And their customer se... See more

Company replied

Rated 5 out of 5 stars

I reached out to them because something I wanted was discontinued. Customer service told me about the item, said she'd put in a word to get similar items, and even helped me order something out of sto... See more

Rated 5 out of 5 stars

To the amazing people at sock dreams! I ordered some neon thigh highs socks from them! they have the comfiest, most comfortable, well designed socks. I appreciate their support, excellent customer ser... See more

Company details

  1. Clothing Store

Written by the company

Sock Dreams began life in 2000 as Fetishize Me, when our founder Niqkita dreamed of sharing her love of socks with the world. At first, we were just a small website she ran out of her home in Portland, OR. Three years later, we expanded in size and became Sock Dreams, before eventually incorporating as Indigo Shadows, Inc., in 2006. As of 2022, our stock room currently houses over 1,500 styles from 30+ brands! Not only that, but when we couldn't find the socks we were dreaming of we made them a reality! Created locally in the USA with the best yarns we can find, The Sock Dreams House Brand boasts some of the longest and most luxurious socks around. As a company we are committed to being a positive force for change in our community and the world by giving back. This is why we regularly donate to organizations and charities whose causes we support! To check out our latest partnerships, visit our Giving Back page. Feel free to contact our Customer Service elves for sock advice or other questions anytime via email at orders@sock-dreams.com, or by phone M-F 10AM-2PM PST at 888-717-6257.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

56 reviews

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Rated 1 out of 5 stars

Been waiting over a month and still…

Been waiting over a month and still nothing. For socks that cost $50 with shipping, that’s pretty disappointing to say the least.

August 13, 2024
Unprompted review
Sock Dreams logo

Reply from Sock Dreams

Hi there, I am sorry to hear that you haven't received your order yet, that is very unusual. I will be reaching out via email to get the details of your order so I can look deeper into this for you.

We pride ourselves on stellar customer service, therefore I recommend reaching out to us via email with future questions or concerns regarding an order, our products or anything else. Our customer service team is here to help and can be reached via phone or via messaging us on our website ("contact us" page).

Rated 5 out of 5 stars

LOVE them

I've been a customer for a long time and every single time I order they are SO FAST at shipping it out. They currently offer free shipping at their own cost with the option of helping pay. Which is honestly above and beyond. If anything it's *too* generous. They're inclusive and wonderful and I just wanted to say thank you to the whole Sock Dreams team for all the hard work and your fun sock designs always make my day.

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Quality and Good Customer Support

aside from high quality products, the only time that I did have an issue with a product all I had to do is email about the issue and they are sending a replacement pair my way, very friendly and nice customer support too

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Support

My package was stolen from my apartment, and since I didn't buy insurance there was technically nothing they could do. But Delilah was so helpful and offered me a credit to the store for the price of my order since it was my first time buying anything from them! Shout-out to Delilah for being so helpful and understanding and going above and beyond!!

February 11, 2024
Unprompted review
Rated 5 out of 5 stars

Best store

My guilty pleasure store, nothing beats a comfy socks especially during colder months, while at home I don't wear anything else really only acrylic socks bought here. (What sucks is the piling but that's obviously fabric problem not the manufacturer's, acrylic is acrylic.)

Pretty good selection I would say, color variants being added from time to time. Reliable shipping and support never had a problem there.

Downsides if there are any, stock can be sometimes pretty limited and the restock takes time it's a smaller business after all. Price is also bit on the more expensive side I believe for locals it's quite decent still not perfect, but for people outside paying customs yeah, those socks are not cheap but it's worth it. (At least for me)

If you want something more than just a value pack socks from your local supermarket this is the place.

Highly recommend

February 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great Products and Wonderful Customer Service!

USPS damaged my package and its contents in transit and I reached out to customer service, in a very timely fashion I was paired with Deliah and she was SO wonderful; insanely helpful. She went above and beyond to help me get my damaged pair of socks, which were to be a gift, replaced, AND offered solutions to fix my damaged pair, even trying to find videos of how to repair them! She was super sweet too. If I liked this company before, with this experience, I love them and would recommend it to anyone!

December 5, 2023
Unprompted review
Rated 5 out of 5 stars

To the amazing people at sock dreams

To the amazing people at sock dreams! I ordered some neon thigh highs socks from them! they have the comfiest, most comfortable, well designed socks. I appreciate their support, excellent customer service! 👍🏻💯 they are their to make a difference in designing the best socks out there! I will definitely keep them in mind for the future WELL DONE

December 6, 2023
Unprompted review
Rated 4 out of 5 stars

Impressive support

Only took a support ticket and a week to recieve store credit for socks that didn’t work for me. I didn’t even have to return them!

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

I came to this website looking for quality. I found it!

I came to this website after reading about it on a forum about what brands of thigh highs were quality rather than cheaply made and easily ruined. Found this name recommended and I'm happy it stuck out, I ordered a set of red white and gray sleeves and a set of the XL thigh highs in gray and navy blue and both products are wonderful, I'll be buying again soon as the sleeves are comfortable even on larger size arms and they feel nice and cozy when it's cold, and the thigh highs are my first pair and I couldn't possibly be happier. Their more comfortable than I could've ever imagined and instead of causing issues they help with my comfort issues as they fit well and don't have any odd stitching around the toes, I can't wait to get more of your wonderful products!

October 2, 2023
Unprompted review
Rated 1 out of 5 stars

They ruined international shipping

Absolutely incredible product. Terrible International shipping. Not paying £50 for shipping on 2 pairs of socks, ridiculous.

October 11, 2023
Unprompted review
Sock Dreams logo

Reply from Sock Dreams

Hello there, we are a small (tiny!) company who wants to do right by our customers in every way that we can. For years we have offered a low flat-rate fee to our international customers, and have done our best to make our socks as affordable as possible. However, "flat-rate" shipping is not a flat-rate for us, and as a small business it has become an increasingly large burden for us to bear.

With rising international shipping costs and ongoing difficulties with tracking international orders, we've really had to examine how we can continue to ship internationally. One of the ways that we have been forced to change is to begin charging the actual shipping cost for international orders. We do apologize for these increased rates and hope to provide a more cost-effective option in the future.

As a way to offset the new shipping cost for our international customers, we currently have a $5 USD discount offer that pops up during checkout once you enter your country. During checkout you can apply that discount code to your order, which hopefully lessens the pains of shipping!

Please feel free to contact us at orders@sock-dreams.com if you have any other questions about our shipping policy.

Rated 5 out of 5 stars

Wonderful product

Wonderful product, great fit and kind, fast customer service! They even sent me a separate personal letter with 7 beautiful stickers!

September 26, 2023
Unprompted review
Rated 1 out of 5 stars

Not a single pair aimed at men

Not a single pair aimed at men. Everything is pictured on women. Not a single pair of socks for men. I even looked for Mens Boot Socks and NOTHING AT ALL.
APPALLING - DO MEN NOT WEAR SOCKS YET THIS COMPANY - CLEARLY - DOES NOT CATER TO MEN ?
WHERE ARE YOUR MENS SOCKS ?

June 3, 2023
Unprompted review
Sock Dreams logo

Reply from Sock Dreams

Hi John,

I am sorry that this was your experience on our website! My name is Jordan (he/him), I am one of the male models/employees of Sock Dreams. Here we do not see sock styles as strictly male or female, and believe socks can be worn by anyone, in whatever style they prefer. Our business truly values inclusivity and does our best to invite every “body” to model our socks. However, it can be hard to tell just from someone’s legs how they identify themselves.

The main way we categorize our socks is by shoe size, which we list in the ‘sizing info’ tab on each product page.

You can use our search filter to find male options under Style and selecting More Masculine. This will greatly improve your search for more men’s socks on our website! We also have a search filter under Men’s Shoe Size where you can choose your own shoe size and see all available options.

Thank you for your feedback on this matter, we will continue to strive towards socks for all on our site. Do reach out to our customer service team if you have any other questions or concerns about specific socks or sizing, and we will be happy to assist further.

Thanks,
Jordan, Sock Dreams Model

Rated 5 out of 5 stars

Great service and communication.

Great service, fast communication. Robyn was very easy to work with and made sure I was able to pick up my order in a timely manner. Rockstars all around, and I'm super happy with what I ended up buying. Will definitely be back very soon.

April 8, 2023
Unprompted review
Rated 5 out of 5 stars

Longtime Happy Customer

I've bought tons of socks from them and they're always prompt with my orders and the quality of the product is amazing. This time I shipped to a new address and the post office returned to sender because I wasn't listed as a member of the household and SockDreams promptly responded and fixed the situation. I super appreciate their awesome service.

March 29, 2023
Unprompted review

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